My Husband and I spent our Honeymoon in Borneo utilising Rustic Borneo's Travel itinerary. We had an amazing time! Every aspect of our trip was seamless, and extremely prompt. All the staff that we encountered were extremely polite, professional and helpful.
We had one day on our trip that didn't go quite to plan, but Rustic Borneo changed our travel plans immediately with no hassle.
We rate the operating standard of Rustic Borneo extremely highly and we are hoping to be back in Borneo utilising their expertise again in the near future. Definitely a 5/5!!
Review by Ruskell3 years ago
Elgy is very nice ，he took us to many local places ，eat local food， and many suggestions
Also the activities are gd pieces
Review by Elista3 years ago
The initial contact with Rustic Borneo was excellent. Fast, detailed and tailored to what we wanted. When we arrived we were greeted by our private driver and all the trips we booked onto surpassed our expectations. All the guides were passionate and knowledgable. However, as the trip went on we did feel some of the standards slip and the hotels and restaurants we visited weren't what we felt were unto the standard or price we had paid. It was a shame as it all started so well but it did dip at the end.
Review by KWesse Naglikar3 years ago
From the very get go this company was amazing. Nothing was to hard for them to organise or alter to our liking. They responded extremely promptly to any of my e mails. Me and my best friend had absolutely amazing time. All the accomodations were so much better than we thought. The price was very good if not cheaper than it would be if we booked it ourselves. We were scared that we will be stuck in big groups or people touring with them, however that was not the case. We were driven everywhere privately. All our tours and attractions were just for us plus a guide. All of the guides spoke great english and were just such amazing people with a whole lot of knowlege.
I cannot thank you guys enough. I traveled a lot and this was definately my best holiday for the best price. I am and will recommend you to absolutely everybody and even though i know how to operate in the country, i am positive that i will be booking through you next time as well. Once again thank you Rustic Borneo and thank you Joe for being such an amazing person helping us with every detail.
Review by WenzhiLi Talapins3 years ago
Great company. Really helpful before our trip and everything worked well from the moment we landed. Great guides and prompt efficient transfers. Helped us to enjoy northern Borneo's wildlife and hospitality.
Review by Nesanel3 years ago
From our first email to our return back from our vacation, our experience of Rustic Borneo has been second to none! Communication, competency, professionalism, care, and organization deserve top marks! I would like to thank Solène Dartus in particular for her clear and helpful advice throughout the preparations and bookings.
Our experience with the booking personnel, and the personnel at our holiday destinations were a real pleasure from start to finish. Everything was clear, on time, and worked like clockwork. The recommended destinations and visits were amazing and moving from one location to another was flawless!
I would wholeheartedly recommend this company with no shadow of a doubt or hesitation!
A fantastic and commendable experience in Borneo thanks to Rustic Borneo, well done!
Review by Bafford Rattanawangcharoen3 years ago
Sorry to say, nothing to complain about our trip was perfectly planned.
Beautiful country, nice guides, amazing beaches and animals.
Review by LeChonne3 years ago
We had made our own reservation at a dive resort, and rustic borneo created a custom safari package around our dive arrangements, with perfect accommodation, transportation, and the best guides we have ever had.
Review by DirtyNutella3 years ago
Everything was very well organized and planned. All connections were on time and efficient. We particularly loved Lankayan Island!
Review by Sttela Bekzatova3 years ago
Joe organised a great itinerary for us meeting all our requirements. Everything ran smoothly from transport to hotel and trip bookings. The accommodation suggested by Joe was perfect in terms of location and facilities. The companies selected by Joe to deliver our requested activities were well organised and excellent. We would recommend Rustic Borneo to anyone looking for a tailor made trip to Malaysia.
Review by Mattlitespeed3 years ago
Absolutely fabulous - not to be missed. The lodges were all good and the cruises in the Kinabatangan River were interesting and exciting with all the wildlife we saw including 6 species of hornbills, orang-utans, and numerous monkeys. The accommodation and meals at Danum Valley were first class as was all of our tour guides.
Review by PTu Rahmawan3 years ago
I am a single female and was traveling alone from the USA and was a little apprehensive going to Borneo alone but Joe was quick to answer my 400 questions and took a predesigned tour and customized it to my desires and budget all in a few days because I planned my trip so last minute. I had private tours/guides for part of it and joined the rest of the group for other parts. My guides were exceptional and went above and beyond to make sure I saw what I wanted to see, got the pictures I wanted, was comfortable, safe & well fed & overall happy with my experience. Prior to finding Rustic Borneo I was pretty frustrated with the tour agents I had contacted and my trip was coming up and I no one seemed to be able to put together the trip I wanted. This was a trip to celebrate my 50th birthday and I wanted it to be special and not to be something I compromised on b/c I hadn't preplanned. Rustic Borneo was by far the best tour company I contacted and I'm elated that I chose to go with them, I was not disappointed and the rate was more than fair for what I experienced. I wouldn't recommend anyone else!
Review by Growers3 years ago
Amazing tours and guides, well organized.
Cant wait to visit Borneo again. Will definitely talk to Rustic Borneo when we do.
Review by GamerDeath3 years ago
We had a fantastic exprience with Rustic Borneo. Everything went well. The transfer guys were very precise. The guides also and competent. Had a little problem with the flight tickets, but the driver fixed that in a few minuttes. Mt Kinabalu fantastic at dawn.
Review by DynamicStudo Fasra3 years ago
Rustic Borneo Travel were slow to respond to my messages. I never received an itinerary of the trip and had to go by what was on the website, so i was ill prepared for some of the activities. I was also not picked up from the airport on arrival and had to catch a taxi to my hotel.
Review by Xeper3 years ago
Rustic Borneo were very accommodating with how we wanted to plan our holiday and flexible with our itinerary. The information provided was very clear, overall we were extremely happy with our tour. Would highly recommend the two guides that were allocated to us. Rusli and Kenneth were both extremely knowledgeable, enthusiastic and a lot of fun. They were the "extra cream" that contributed to it being a wonderful fun holiday
thank you Rustic Borneo.
Review by Unicredit Nichls3 years ago
Review by Archane3 years ago
Thanks a lot for a wonderful experience and holiday - we have just spend 3 weeks in Borneo with Rustic Borneo Travel; very well planned from pick up in the airport to the last good bye :-) We have relaxed at Rasa Ria, climbed Mt Kinabalu, spend time snorkling and visiting small islands as well as explored the Kinabatangan River and Danum Valley... The best holiday ever according to our two boys ;-)
Review by Nougouanta3 years ago
The team helped us plan a three week tour of Borneo for our group of four adults. They understood very well what kind of holiday we wanted and came with very good suggestions what places to skip and where to add extra time. Also, they made sure we din't miss out on anything, And they were flexible regarding the itinerary.
The exeuction was flawless. All in all we stayed in nine different places and every transportation and hotel/lodge was what we expected or above and not once was a guide late.
I think we got excellent value for money, we could not have created such a great experience ourselves. I would highly recommend Rustic Borneo for anybody considering going to Borneo.
Review by Cicuta3 years ago
Rustic Borneo helped us get the most out of our time in Borneo, an amazing adventure, all accommodation was great, transfers went without a hitch and the staff were all super friendly, Borneo is a must, it is truly a remarkable experience.
Review by Xinyang Kozinski3 years ago
We enjoyed out trip with experienced guides in Borneo, it was marred by forgetting to pick us up at Sandakan airport , no one answered the phone and we were stranded. We eventually found someone from the resort to organise our 45 min transfer. The guide was apologetic , but we were not happy at arriving at the resort nearly midnight.
In Borneo they were exemplary and we would use agin as it was all seamless and very good tours and accommodation.
Review by Pranabjyotisharma Zuie4 years ago
I had a healthy level of scepticism about booking through Rustic Borneo. Joe seemed too good to be true, getting back to us quickly and answering all of our silly questions.
After reading other reviews and verifying the company through the Malaysian tourism department, we went ahead and booked.
What an incredible trip. From the moment we got picked up from Sandakan airport to when we were dropped off at Kota Kinabalu airport, we were taken very good care of. Joe suggested a tour which included time on the Kinabatangan River as well as in the Danum Valley. Both destinations provided unique experiences and we wouldn't have changed anything.
Thanks so much to Joe and also to each of our guides and drivers. It was our favourite holiday ever and we have frequently recommended Rustic Borneo.
Review by Paulie4 years ago
Overall, a very good experience. We spent 5 days in the Jungle at Sepilok and Sakau and then 5 days on a beach at Kota Kinabalu. The lodges were very nice, but the first day of the agenda was ours to spend 'at leisure' what they don't tell you is that there is absolutely nothing to do...because you're in the jungle! The Orang Utan sanctuary was amazing - adopt one, it's good fun. The Sun Bear conservation centre (not part of the deal) is a waste of time, don't bother unless they have opened the canopy walks. Sakau is better, the river tours are very good, don't expect food when you get back from the morning river trip, everything is very basic and they make you dress up in a sarong for dinner! It's an Eco lodge. So depend on hot water in the mornings. The time in the Shangri-la Risa Ria hotel was soooo nice - a bit confusing as to what restaurants were open on what days, but head for the Sampan bar, after a session there, you won't care!
Review by TangoEV4 years ago
With out a doubt this was the greatest trip I've been on.
Every arrangement worked out perfectly. All the guides were friendly, timely, knowledgeable and easy to be with. The hotels were perfect, clean, comfortable, well located and not over the top - I don't like big 5 star places.
The variety of tours, activities planed was the perfect mix I was looking for, jungle hikes, river rafting, staying in a long house, seeing temples and stupas etc, etc, etc.
It all added up the to become a journey of a life time - my many thanks to you.
FYI - without a doubt, if any of my friends/acquaintances express an interest in this part of the would, I will recommend you highly.
Review by Gunasagran Gyunesh4 years ago
Every detail of our holiday was carried out with precision, from being picked up on time to the guides going out of their way to give us the best experience ever . Joe organised the best to offer for our short 2 week stay. Countless emails were sent .. questions ranging from leach socks to currency nothing was a problem. Sabah is amazing and will hold a special place in our hearts, the people who shared their beautiful country with us were warm funny and very generous. Thank you . Love from the three hobbits Rochelle, Christine and Lyn. Hi Shelia xxx