I received a skydiving gift certificate for my birthday. When I tried to redeem it, The number is out of order and no other way to contact them. Complete scam
Review by Knappfam6 months ago
I scheduled an appointment with Rushcube in October. I was informed that due to weather I would need to reschedule for next year. Today I called to reschedule only to find out that they went bankrupt. They filed bankruptcy two weeks after my appointment. This means that they were in the process of going bankrupt before I scheduled the appointment. Regardless, they dishonestly scheduled the appointment with me. I am a broke college kid with student loans and I am now down $500. Care to explain why no one even bothered to call or email me apologizing for the inconvenience?
Review by Bafford8 months ago
I’ve been trying to contact someone about my flight. I was told the company you signed me up with is out of business. My sister paid for this and I’m trying to avoid telling her. If this can be transferred to another flight school. Please let me know.
Review by Quayunte10 months ago
DO NOT BOOK WITH THESE PEOPLE! They took my $1,800 for hot air balloon ride and scammed out of town.
Review by Enfys Dreda1 year ago
TIERSTEN Was very helpful. Thanks!
Review by Hervé1 year ago
Thank you Jonecia for helping me set up our jump!
Review by Sweetman Mouney1 year ago
Stephanie was awesome. You should give her a raise and promote her to a supervisor!!!
Review by Mariyl Sikanku1 year ago
Jonecia had impeccable customer service skills! Very helpful and did things in a timely manner.
Review by Jantiene Torline1 year ago
Jonecia was so helpful! She was able to quickly and easily sort out the computer troubles I was having and help me make the reservation I needed. Would absolutely work with Jonecia again!
Review by LadyTee1 year ago
I made online reservations and had not heard anything back from the company—worried that I wouldn’t get my requested time slot, I called in and spoke with Jonecia. She was incredible! She answered every question I had with the utmost patience and kindness. She made easy conversation while we were waiting—it felt like I was talking to a friend. She was by far the best customer service representative I’ve ever had the pleasure of speaking to and should be recognized for her service.
Review by MultiTorttu1 year ago
Very Very Bad experience sky diving was cancelled due to weather the next day I called to cancel and get a refund on the 14th day which was in my 14 day cancellation policy I was only refunded back 404.55 after i went thru a whole week disputing this. I spent 604.65 total. Denora and Kiki was very rude and unprofessional. I will never use this service again. Best to book straight through company
Review by Byungmoon Larder1 year ago
Kiki was very nice and
Review by Flozbi Fagarass1 year ago
Ben Walters was excellent! He was so helpful and personable and answered all my questions. Can’t wait for my flight!
Review by Dxing1 year ago
I experienced GREAT customer service when calling in today. *I just hope to have the same experience when utilizing the flying lessons I purchased for my fiance, since I have read many terrible reviews from customers who were refused their purchased services by the third-party chartered companies......
Review by Bafford1 year ago
I couldn’t skydive on my first visit as I didn’t have an acceptable ID as a foreigner in the US (I.e passport). I was disappointed as I wanted to do the skydive on my birthday especially that I ended up driving 2 hours out of town to reach the drop zone.
I got a phone call the next day from Audrey who went out of her way to help me out. I was given several other options, but I decided to stick to skydiving.
The whole process was smooth and she even managed to get me a discount!
Can’t wait to go skydiving!
Thank you so much!
Review by Dovecote1 year ago
Kii Kii was wonderful and amazing! Outstanding job! GOD BLESS!
Review by Lochert1 year ago
Kiikii did an excellent job helping me with my abnormal reservation. It was the case of booking an expired skydiving Groupon and adding the difference for me to pay. Job well done.
Review by Dlinnane Mokuena1 year ago
Audrey-Ann was welcoming with a happy voice, professional, knowledgeable, understanding and more than helpful! Thanks again for all your help!
Review by Jeewantha1 year ago
Tim was awesome! He’s so nice and makes the process fast and easy!
Review by Lateese1 year ago
Tierscen helped me considerably today. I had been frustrated with Rush Cube due to so many cancellations but (hopefully and with faith) we will actually GO hot air ballooning. Let it be known that Tierscen DID call me back as promised, nice as so many times places don't call you back with info; she did. Keep her, refine her further. Thanks.
Review by Loims1 year ago
Jonecia was professional and super friendly. She made my reservation in a timely matter and answered all my questions.
Review by Priscaolubukola Stoch1 year ago
Kya was very patient with me and went above and beyond to help me. She deserves a huge raise, or, at least, a pat on the back
Review by Rebecca Green1 year ago
Audrey-Ann was an excellent help in setting up my appointment. Excellent customer service!
Review by Manognya Chaddie1 year ago
KiiKii was very kind and cooperative! she made it very easy to reschedule my appointment!
Review by Holmesy Spillane1 year ago
TIERSTEN was awesome helping me add one more to our sky diving group. I was nervous doing it on line to make sure I could get us all together. She just handled all of it for me. Can't wait for our adventure.