If you are considering going to watch or run with the bulls I would highly recommend booking with “Running of the Bulls”. I am someone who doesn’t get out much, I was a little concerned about being in a foreign country without knowing how to speak Spanish. Mark and his crew made me feel completely at ease every moment. The app made it impossible to get lost. The people of Pamplona are extremely friendly even with the language barrier, people were helpful. I usually spoke someone who spoke some English everywhere I went. I live near New Orleans in Louisiana and have experienced Mardi Gras. The atmosphere at the festival makes Mardi Gras look like a church picnic, except there were no fights the entire time I was there even with hundreds of thousands of people. Mark and his associates made all the difference.
Review by LukeyBoy Ammangode4 months ago
Balcony rental for 4 on Estafeta on July 12, 2019, the rental was as promised, We were met @ approx 6:45 am and taken to the apt at 7 am. The host had a light breakfast prepared. Myself and the family enjoyed the experience
Review by Scyler4 months ago
Without question, thanks to all the pertinent and accurate information on the website, as well as the great helpdesk on site at the hotel in Pampalona our trip from the USA was a great and successful experience.
Thank you for making the experience much better
Review by KristieinSLC Gillig5 months ago
Great experience. We decided to go on this adventure on a weeks notice and Pam and Mark made it happen with ease. I changed a few excursions and added a person and they again made the adjustments with ease and like it was no trouble at all. The gave great advice and made it a memorable experience. I highly recommend.
Review by Marquaze6 months ago
Mark and his team are first rate. Running with the Bulls with these guys is like taking a test when you already have all the answers.
Even as a rookie runner I felt very prepared by using the resources this group provides.
Review by Sirmoor Eidner6 months ago
We have just booked our 2019 trip to Pamplona. Mark and Linda were absolutely the best.
No question went unanswered and no concern was unheard.
I realize there is no guarantee of a good time but I can say that they have done all they can do to help facilitate it.
We will make the trip as memorable as we can but I feel Mark and the team are the ones that will give us all the tools to have a GREAT trip!
Thank you to you all.
Review by Bafford6 months ago
A 6 ton bull? That's outrageous and explains why the media is tagged with "fake news". The Pamplona bulls will weigh less than 1400 pounds. That is 1.4 tons. Why should I trust trustpilot?
Review by Vanhmar6 months ago
Simply outstanding. Exceed what were very high expectations. Worth the extra money we paid in order to have the best experience. As I highlight below, there were a number of specific things your company did that made this go from a "once in a lifetime experience" to an experience I cannot wait to bring friends to and repeat.
I want to say thank you for the incredible work you and your team did for us this week. We just returned from four days in Pamplona and had a wonderful experience, due in no small part to the product and service that your company provided. Your balconies and tours were worth every penny.
The amount of information we learned from you was invaluable before we arrived and between that data and the knowledge we gained on the walking tour from Dennis (Go Army, beat navy), we were well prepared for our run. Almost everyone completes the run without injury, but I think many people get little out of it except to watch a bull run by. With your information, we knew more about how to run, where to start, plusses and minuses of different locations, cautions on the sweeper bulls that trail behind, and countless other tips. The next morning when I saw myself in the local newspaper I thought that I never would have been in the right place, running in the right manner, and enjoying myself that much, without the help from your service.
We rented a balcony for the first day's opening ceremony "Chupinazo" events and it was so worth it! The view of the square and the festivities was unforgettable. My friends who have seen my social media postings cannot believe the scene and the amount of joy and craziness in that tiny square. And we eventually snuck down and joined the insanity. It was priceless.
But our greatest appreciation goes to the young lady you had working the door at Estafada 2-1 on 08 and 09 July. We accidentally booked our balcony backwards (2 seats on one day and 1 seat on the other day) and ended up with an extra seat when I was running and short a seat when I was not running. Your team, and especially the woman running the location at 2-1, was perfect! She figured out a solution and got us into a position where we had the most awesome viewing of the curve! What a lifesaver. Please thank her for her professionalism.
Also, your use of the Trip Plans app was great. That was so smart and made it so easy to link up where we needed to be and have all the information at our fingertips.
Your service was a bit more expensive but we are really glad we paid the extra dollars for a top class experience with excellent professionals.
We are happy to provide a testimonial for website and hope we can bring some friends back with us in the future.
('93, C-2, Dennis, thanks for your service in your prior work and the work you do now with veterans)
Review by Birleanu Nurweni8 months ago
My agency is demanding and puts quality over quantity.
Our high-end American customers want handcrafted once-in-a-lifetime customized adventures with many moving parts coordinated seamlessly. They are travelers who want to arrive and have all taken care off so they can enjoy the moments their way, without stress or mistakes.
Frankly they deserve the best of Spain or Portugal. To do this well we "kiss many frogs". By curating many providers, guides, hotels, drivers, restaurants can we select the best of the best. And that´s why we choose this company.
Mark and his team made a very complex job of organizing things in Pamplona for the San Fermines festival bull run look easy! Excellent results and very caring people. ¡¡¡¡¡Olé olé!!!!
Thanks, Dan O´Beirne - founder - Magical Spain & Portugal Private Travel & Tours.
Review by Gillou1 year ago
As professional travel writers, we get to see a lot of tour operators and we have to say that our trip with Festival Pros has been one of our best experiences. When traveling abroad, all you really want is to have confidence that what was promised will be delivered. Festival Pros far exceeded our expectations on their San Fermin, Running Of The Bulls package.
We will seriously consider repeating this trip with friends just because it was such a positive experience.
Review by Tokan Fausel1 year ago
This trip was awesome! It was even better than
our expectations! I totally recommend going with Festival Pros to Pamplona, to the Running of the Bulls! They are THE experts, consummate professionals and super fun, kind, attentive, helpful and nice! Kudos to Mark and his staff! Many thanks to Mark, Kelly, Gonzalo Moncada, Javier Echeverria, and the ladies in the office at Hotel Catedral! You made all of the difference! What a resound success and unforgettable experience!!! Also, we loved the Hotel El Toro!!!☺
Review by Jashpal1 year ago
excellent experience with Mark
everything was perfect!!!
Review by Vermont Saggers1 year ago
Truly a memorable experience. Mark an his team have a top rate operation that we will be recommending to friends. Everything was taken care of for the trip with a truly personal touch. 5/5, would do this trip again.
Review by Ragbeer1 year ago
We had a fantastic time.
Review by Faryn1 year ago
Great balconies and accommodations. Loved our trip. Would book with mark again.
Review by Corcea1 year ago
Really great experience, you guys covered the bases and made it all work!
Review by Morasalean1 year ago
Everything was prifessionally handled. All staff members with whom we had contact were delightful and helpful. Liked hotel el toro, just did like the price gouging on the cost of the rooms. At least breakfast should have been included.
Would recommend your company to others seeking Pamplona experience. Thank you. Phyllisn
Review by DonnaHannah1 year ago
If you want to do Pamplona, this is the company. Mark, Lynnette and their whole staff took care of our every need, explained everything to us and made sure we felt like we were part of the San Fermin Festival. I could not have been happier with everything they did for us, and enthusiastically recommend them for anyone wanting the great experience of the running fore bulls in Pamplona.
Review by KarlHowells1 year ago
Festival Pros could easily be a five star provider. They have one fatal flaw-Transportation! Guest staying at Gorraiz Hotel were not provided with adequate transportation to all events. Many many times guest including myself had to be transported by cab at last minute. Sometimes cabs were paid for by Pros but most of time paid for by guest. Every event transportation caused confusion and stress to guest. Guest were forced to take earlier shuttles and this did not come close to solving transportation. If you have 60 guest you must have 60 seats on the shuttle. It's simple math.
It would be nice to know that you can take food and drink into the Bullfights. Maybe a note to that effect in envelopes with tickets.
Maybe Host at each hotel could have a handout of websites to go to that have bull run videos.
Review by Trentt Plachtovicova1 year ago
We were very fortunate to find such a trustworthy, knowledagble and conscientious travel organization to lead us through and around Pamplona and, more importantly, Fiesta! Mark and his team are top shelf.
Review by Ball1 year ago
Mark helped me arrange an unbelievable experience for my family! I had special requests and last minute additions. I highly recommend the Torero training. My husband and nephew learned valuable information that helped them the day they ran.
Review by Carlos Torres1 year ago
Our last minute requests were met with prompt attention. We both had a great time. I wish we had rested up more for the festivities. Next time, I'd stay downtown and plan to confirm months ahead to avoid the additional cost associated with late planning. It felt like we had the inside track the entire time.
The additional amenities (dinners, balconies, tours, cathedral, breakfast, fireworks ...) were ALL worth the extra costs. Don't shy away from those extra activities or you can miss the full flavor of the festival.
Review by Nextmanboy1 year ago
We went into our trip not knowing as much as we probably should have, but all the individuals associated with the company we had interactions with - either during booking or actually at the festival - went out of their way to help answer our questions, made sure we were setup with everything we needed, and even checked in with us via texts, emails, and/or phone calls prior to activities we had signed up for to confirm that we knew where to be and when. Overall, we couldn’t have asked for a better experience in terms of all things handled by Mark and the other staff members. We thought our trip was going to be a “once in a lifetime” opportunity, although even before we had landed back in the states we were discussing details for making a return trip in a couple years, but with the expectation of including more people and extending our stay by at least a couple of days; so that in itself is probably the best indication of how satisfied we were with their services!
Review by FilipinhoHD Achterbergh1 year ago
This was my first time using Festival Pros. They always went above and beyond! Mark was so accommodating and helpful. Anytime I had questions or concerns, he was quick to reply or answer, give feedback and many wonderful suggestions. My clients were extremely happy with their "bucket list trip". I would highly recommend Festival Pros for anyone looking for that perfect "once in a lifetime trip".
Thank you for making this trip perfect for my VIP clients!
Review by Ladyroon1 year ago
This is my first time dealing with Mark and Festival Pros. Mark was very professional and really helpful with his insights and providing us exactly what we wanted. We had a brilliant experience throughout and everything worked like clockwork. Would highly recommend Mark if you are looking at running with the bulls or spending time in the Pamplona area.