We are very disappointed with their…
We are very disappointed with their unprofessional approach for their own mistakes. We will not deal with them at all, total chaos.
We purchased over $5,600 worth of goods from RT Edwards- Strathpine closing down sale in May 2019. We paid for the goods and balance was paid before the delivery guys unloaded the goods. We received some of the goods which were not ordered by us and billed to us. Fridge we selected for $1,545 was undamaged, when the fridge was delivered it was completely damaged.
RT Edwards only unloaded the goods after we fully settled the amount their accounts dept asked us to pay through the delivery guys. RT Edwards accounts made a blunder in calculating the final payment.
Now RT Edwards accusing us for short payment which was totally their fault, harassing us with threatening phone calls saying that the Police will come and confiscate all the items and also sending default notice. Their treatment towards us is very unfair and unjust
How could RT Edwards threaten us to report to credit agencies for their own fault and we did not have a loan or layby agreement with RT. We paid the amount they asked us to pay. Never again deal with RT
Review by Chaython4 months ago
Great store very helpful
Review by Dehaan4 months ago
Very good and great service
Review by Mgr4 months ago
Noble and Nicholas were our delivery people. Highly recommended these two especially. Both very efficient, on time, delicate with our furniture. Easy to get along with and have a laugh. Just great people in general ! Definitely go with them again.
Review by Quynci4 months ago
It's a great store and your staff are were wonderful you should be very proud of them.
Review by Renesheia Holfeltz4 months ago
Would never ever use them again
Review by Lieuwe4 months ago
It was great dealing with harry ,and delivery was nice and smooth ,thanks guys
Review by Vla4 months ago
The best experience I’ve ever had.
I was lucky enough to get both Michael and Ben (store managers) on my visit.
They were efficient and went above and beyond to make sure I got the best product and care.
I left feeling completely confident in my purchase.
Even straight through to delivery where Michael and Tyson installed our products.
Everyone involved were incredible. And I would 100% recommend RT Edwards and their services to anyone.
Review by CarlWarmington5 months ago
Great service & fantastic deal on my apple product!
Thank you RT Edwards Toowoomba
Review by Ellelivia Pervaz5 months ago
Michael & Tyson delivery guys are friendly, very informed of the product and just fantastic all round.. thanks guys...
also like to thank online team can't remember the guys name I think its was john - very patient and helpful guy - dealt with me in an awesome manner and got my product to me asap... thanks heaps
Review by Farishta Komori5 months ago
Good service wide range
Review by Vial5 months ago
Nicholas and noble delivered a fridge and the service was great they were friendly and I was really impressed by there service
Review by Yendry Ahileswaran5 months ago
Very easy transaction right from placing the order to the delivery. The delivery men were very nice and quick with installing our new washer!
Review by Devizes5 months ago
The product was delivered on the promised date and installed with alacrity. My old fridge was removed with no fuss and the workers were cheerful and quick. Thank you
Review by Maeghan5 months ago
Excellent service and helpful advi ce
Review by Perkins5 months ago
Very helpful staff awsum products. Would recommend to everyone
Review by Mcrn Henschel5 months ago
The delivery boys Nicholas & Noble where excellent and rt edwards oxley where great to.
Review by Ozella5 months ago
Great delivery guys. Nicholas and Noble. Friendly and helpful!
Could not understand RT edwards' policy about being there in person to receive the item and no one else could receive item even if I authorize them (not even hubby). It's not always convenient if you work full time to be there to receive delivery.
Or what if I ordered an item and got it delivered to an alternative address as a gift perhaps.?
Review by Iltar5 months ago
Received our goods today by delivery boys Nicholas and Noble, awesome customer service, no dings or scratches, straight in and straight out. A++++
Review by Damyzha5 months ago
Great customer service and amazing staff not once have I had a bad experience with R.T. Edwards they are amazing at what they do
Review by Kamuran Borstal5 months ago
Excellent service from Nicholas and Noble they were very friendly and helpful even got my son in helping break up the boxes great work guys! Thank you
Review by Faria Egala5 months ago
Grant was very helpful at R T Strathpine. Lovely customer service so thanks Grant! Only disappointing factor was the delivery drivers advising they don’t know how to set up my new tv when I was advised they would.
Review by Texans5 months ago
Good luck to all my friends
I'm so proud to say this
The only thing that is the problem with this game was that it was not easy for me
Review by Dale5 months ago
Just had my washer delivered by Nicholas and Noble. Very friendly and professional service I was very happy with the delivery of my new washer.