Prices are on ROGSHOW site up to 5 times as much cost!
Shady, Drop shipper!
Review by Swagbucks2 months ago
Ordered a wig and received something totally different. Not even close to what I ordered. Sent it back and ordered a different one. The second one is not bad. I tried to give this company a chance but this mess up changes my opinion. It took a month from start to finish. I will not order from them again.
Review by CustomerAC2 months ago
I could only give 1 star but this unit only deserves 0 star I've been an actual customer of @rpgshowwig and it was the absolute worst wig I've purchased it took less than a week for the unit to bald from all of the shedding, the hair was NOT virgin and Yes I paid for all the additional upgrade for a "premium" and was completely horrified and Yes I did attempt to reach out to negotiate with @rpgshowwig but all to no avail.... and I can speak on my experience a complete waste of money #dissatifiedcustomer 😔
Review by Nummiranta Haffenden4 months ago
I used to love their wigs but they changed their caps and the larger size isn’t a true large anymore so the wigs I bought don’t fit like the other ones I purchased months ago.
Review by Quinto4 months ago
Never ever again will I order from this company again, my first and definitely my last time ordering!! The amount of money I spent on this trash wig is ridiculous and it looks like a cheap beauty supply store wig...Looks nothing like the picture...This company is a scam, I spent $10 extra to have the whole top perimeter bleached in Hope's it'll look more natural, but it ended up looking orange, which means they left bleach on too long...I'm so disappointed...Beware,that if you choose to order from this company, you will get trash work,and not what you pay for...Buy at your own risk!
Review by Knasiaha5 months ago
THIS IS A SCAM! please read the reviews. i bought two expensive wigs and both were not what was pictured on the website. the dye job was AWFUL as well as the cut.
Review by Camero6 months ago
Dont let the last negative reviews put you off of using RPG Show. I have ordered from many companies and RPG are by far one of the best. Their products appear natural and are of excellent quality. I've used them for roughly 4 years now, and I've seen their units develop so they are looking more and more life like. The customer service is great considering I am UK based and they are overseas. They respond quickly to any email. I usually receive my product within 2 weeks which is quite fast. Definitely try this company you'll be addicted to their products. I leave this review as I was surprised with the negative reviews..... if I read them I would take a big swerve from this company. They are a great company so definitely give them a try :)
Review by MagMai6 months ago
RPG show is ripping off black people and probably laughing their way to the bank to deposit black money. On 5/11/19, they had wigs as cheap as $145 - 14 inch body wave with some bleached knots. As soon as Mother's day hit on 5/12/19, the prices shot up 200%, and now you cannot find a decent wig less than $300. They posted a "sale" for mother's day where you could get $50 off your purchase.
Black people, get your stuff together. Boycott this company.
Review by Awaiz Gurbakhash8 months ago
Full price units are such a ripoff and the clearance wigs look like ones they ruined. SAVE YOUR MONEY. All the units I’ve ordered have been subpar
Review by CharPrincessa Amirghassemi11 months ago
DO NOT PURCHASE WIGS FROM THIS COMPANY
The quality of the wig that I purchased was disappointing after spending US$350+. It was certainly not worth the price. The hair has an unpleasant odor and after washing several times, you could smell the odor in the hair. The ends of the hair were a bit trashy/wild and should have been trimmed. I watched a youtube video and bought the same hair with 100% density, but there was little to no density in mine. I highly regretted this. I am a student and cannot afford to purchase another wig!!!!!!!!!
Review by JACastaldo Schina1 year ago
Ok I use to be a fan and strong supporter of RPGSHOW, I was buying wigs from the every month and you would think they would treat me with respect? NO NO NO! They messed up my order and sent the wrong wig, when I asked to exchange the wig they said no that they will give me money off my next wig. I was like are you joking? You send me the wrong wig then I have to keep and buy another. Ended up sending the wig back and opening a paypal dispute against the company.
The annoying thing is I love their wigs and I had to then search and search for a new wigshop. There was a instagramer that buys RPGSHOW wigs religiously but she tried a UK brand called moramode. So I decided to buy from them and the customer service was refreshing!!!! Also I received what I paid for and the wig is still going strong.
Review by Shaleha Edwa1 year ago
So I bought a wig $529 got the wrong wig! Not even close to the pic! Sent it back!! I have no wig and I’m out $529. If these people think this is ok they have a very sad reality coming. Just because your in another country does not make it ok to rip people off! Going to attorney generals office. Do NOT buy a wig from them!! CS
Review by Dawna1 year ago
RPGshow is HORRIBLE. The hair is horrible and not what they show on their website. When I received the unit, it was dry at the top and soft in the back. I tried washing it thinking the unit would wave up....Nope! Tangled even more and I couldn't get my fingers through the hair. Due to me cutting the lace in the front, RPG said it could not be returned. I never got to wear it because it is too tangled and horrible.
Review by Bafford1 year ago
I purchased a wig (Taye Elegant Ombre Wavy lace front wig LFW035 ) from my first wig/rpgshow for a wedding I was going to in Dubai. The wig was £250 which was one of the most expensive wigs available on the website, I had heard so many good reviews about their wigs on youtube and as it was for a special occasion, I had spent the money.
The wig came very quickly, however when I had opened the package I had realized that the wig didn't match the image or the description on the website as it was 10" inches rather than the 14" inches that i had ordered.
I immediately got in contact with the company as I had felt miss sold on the product as it didn't resemble the image or the description on the website. The customer service team had gotten back to me 24hrs later with an email to say that they wanted to see pictures of the wig and not to cut the lace........ I had sent several emails asking for a refund, which the company had finally agreed after a few days of going back an fourth with emails.
When I got my refund I was charged a percentage of the price as the company had said that it was their policy as they couldn't sell the wig on. I didn't think that it was fair for the company to do this however I wanted to cut my losses and move on so accepted that I would be at a loss.
4 weeks later I have received an invoice from Fed ex demanding payment for tax duty. I was discussed as i thought the wig was sent from the US as the site is an american site which I ordered it from and was not told on purchase that it would be sent from china. Not only have I lost money on a wig i no longer have but now i am receiving threatening from Fed ex which is the service that the company had used to send the product. Appalling!
Review by Ann Hughes1 year ago
I love RPG show wigs. My first time purchasing was last year (4/2017.) My first time buying a wig and it was wellll worth the money. I have the wig today and it still looks good. RPGShow ships very fast, as a new wig user I highly recommend them. I am not a YouTuber I just to ok a chance.
Review by Silburn Derrow1 year ago
I honestly cannot believe the bad reviews on here, I have been using RPGshow for more than 5 years now and I’ve never had an issue. Their wigs have always been beautiful, they’re customer service has always been amazing. I also introduced my mum to them and she loves them too. I guess the happy customers don’t really feel the need to write reviews (which has been defo my case, as I only just thought to write a review now despite it being years later and after buying many many wigs from them) which is why you only probably here about the bad experiences. But please don’t let the bad reviews put you off. This company has been a lifesaverrr! Everyone asks me where I get my weave from, little do they know it’s a wig😉
Review by Pradhan1 year ago
The wig I received was just a hot mess. They should be ashamed of sending out a wig that does not look like it does on their site. The cut was just terrible. I did not want to send my wig back because of the hassle. I took the wig to get cut the proper way. I spent more money smh. The overall wig is good quality. The cut was just some trash. Becareful when making a costly purchase from this site.
Review by Taneshia1 year ago
I took the bait from a YouTube review video as I'm new to the wig scene. The hair ua nothing like thw reviewer had and it feels like a at synthetic blend. Refund in process and never ordering again!
Review by Predator1 year ago
My experience with RPGShow has generally been good since I started buying from them back in 2016. Now, with that beging said, this year I decided to buy a curly and colored unit for the first time. All of my past orders have been long, straight, and in a natural black color.
I ordered touchedbytim026 on Friday, June 8th. Keep in mind, their website says confirmation, processing and shipping takes a total of 8 working days for curly, stock units. At this point, I'm expecting them to ship out the unit by Wednesday of the following week. 3 working days go by and no update. So I contacted them to ask for a status. They eventually tell me it's going to take two weeks to process. When I screenshot the chart on their website to show for reference. They then tell me that they see how the chart can be missleading and will update it.
I then let them know that had I known the wig would take two weeks to process, I wouldn't have ordered it in the first place. They then tell me that they placed a rush on it, and will have it complete and shipped out by the 21st.
The 21st rolls around and still no shipping email, no updates, so I reach out to them again, by this time it's the 22nd in China. At this point I'm peeved, and I just want my money back. So I ask for an official shipping date, or a refund because they lied to me to secure the sale. I also let them know that I wouldn't want them to rush and compromise the quality of the wig.I then get a response saying that the wig is already finished and is waiting in the factory for quality assurance, and that they check all of their wigs to make sure quality is up to par, so I won't need to worry. completely left out my demand for an official shipping date, of which I had to then ask again. I decided to call them that same night for an answer. A lady picked up the telephone, and told me it would be shipped out within 8 hours, which would have been 3AM in my time. I say ok and put trust that this would be the case.
I now wake up this morning to an email with a picture of the wig inside out, and the entire cap dyed purple. The message says they won't ship it out until they get my approval, the wig cap is dyed purple, but if it's ok with me they will ship it ASAP. So now at this point, not only is processing increadbly late, the quality of the wig is tainted, they lied about shipping, and customer service is mostly crap. And to top it all off, I need this wig on time so I had no choice but accept it as is. And they still haven't shipped it out yet, because it's now Saturday in China. Let's just hope it gets here on time, and everything else besides the now fully purple cap, is perfect or else I'm going to be really, really upset. They should honestly refund me $100 because this is no longer a perfect $500 wig due to the tainted cap.
I've learned a lesson from this company. Don't take the risk and get any colored styles, or super intricate cuts. Their stylists are crap. If you're going to buy a wig from them, get one in its rawest form, and get it cut and styled by a real stylist once you receive it. It's the only way to ensure you get a quality product. Basically all natural black and non-cut wigs come in perfect quality, with high grade hair. RPGShow is not all bad, but they can definitely need lots more improvement.
Update: The wig finally arrived, and it looks like a complete mess. The cut is awful, dye job is trash, and a complete waste of my money. This wig is not worth the $500 I paid. The wig doesn't resemble the photograph at all. They've just lost a good paying customer, congratulations RPG.
Review by Bafford Akinkugbe1 year ago
I received the wig and it did not look like the one in the YouTube video. The hair feels synthetic and the frontal came over plucked in the center part area so I had to do a side part. The hair is very thin and tangly. Definitely not worth it. I’ve spent way less on hair of better quality.
Review by Lrdub1 year ago
It's not even human hair! Mine was synthetic! To TOP it off they didn't even reply to my email!!!
Review by Diassapointed Tofler1 year ago
This wig was terrible from the moment I got it. When I opened it I noticed right away that the wig had been over bleached. The ends were breaking off, everything kept getting tangled. I tried to condition it but that made it so much worse. The hair became mush and I could stretch the hair apart. All these You tube reviews are paid because there is no way they are being sent the quality that they are sending to there customers. I purchased my wig for $350 on clearance and they don't refund clearance items. That's a good way for them to steel money and not have to refund it.
Review by Seqz Gevrey1 year ago
I recently purchased my first human hair lacefront wig from RPGSHOW... I can honestly say I am disappointed. The hair quality looked like pack hair. I followed the exact specifications that Dominique A. who reviewed the hair, had, The wig I requested was 12 inches...it was only 12 inches on the crown, I measured AND compared to a 12 inch bob wig I already have. The rest of the hair underneath was 9 inches and lower as you get to the nape. There were hairs broken and sticking up around crown & part (like pack hair). I have a synthetic unit that looks better than this.
Review by Conde1 year ago
If I could give 0 stars I would. This wig is just terrible. I ordered the touchedbytim008. This wig is not 200% density. The hair is very thin and sheds a lot. I ordered 18 inches, the wig that I got is 14 inches and badly cut, you can tell that someone did a bad job attempting to cut it. I payed $430 & all my money down the drain. I opened a dispute with pay pal.
Review by Monwell Haukrogh1 year ago
The blonde samira wig was nothing like the advertisement shown due to color and blending. In fact, some YouTube videos show RPG Blonde looks copper because RPG fails to hire professional hair stylists with experienced hair toning techniques. Giving the email response “it was the lighting,” is unacceptable to a customer who spent over $500 or more. This specific photo above I saw was actually ash blonde and doesn’t have a filter or different lighting since it’s the original photo shown on the stylists page. That being said, the lighting was not the cause here, horrible customer service and laziness was the cause. I asked RPG, to consider changing their descriptions at least. Replicas should look similar, so one doesn’t have to dye or make changes to it when delivered. I will be doing a review on my YouTube channel so no one is bought into false advertisement for the source of colored/ombre wigs etc. As a Medical Esthetician, I try to accommodate all my clients needs to their best. I’m very disappointed in the lack of respect and honesty from RPG shows response, as this was my second attempt to give them another try. Other than that, their natural black wigs are nicely designed from my first purchase, but I can’t risk spending hundreds of dollars on something I would possibly have to change. Lost a customer!