Quick and easy great service couldn't ask for more
Review by Shemalah2 months ago
Thank you Melanie. BRILLIANT service from start to finish. 10/10 for the most experienced, obliging Truck Driver too.
TOTALLY RECOMMEND. And THANKYOU ALL
Review by Coraleena2 months ago
Great service provided.
Review by Hosepipe Csongrádi2 months ago
Review by Ryousseph Ubaidulhaq2 months ago
Very pleased with container and delivery once address sorted
Review by Klockner2 months ago
Great experience from start to finish. Highly recommend Royal Wolf for your container needs.
Review by LaschBuild2 months ago
There were numerous issues from the outset, address was incorrectly recorded, telephone number incorrectly recorded, rude emails despite the sales persons error in documenting contact and delivery details. Time lines were not met when we were told it was going to be delivered and when it was going to be picked up. Container supplied was not as described in sales discussion, on website or documentation and was unsuitable for the application we required it for. Person turned up announced to “rectify the vent issue” however a lack of understanding that the issue was both an unsuitable container for the application and the issue of air and moisture circulation. No accountability and continual mistakes be your sales person, when asked to speak to the manager the sales person still called us back. Refund requested once agreement for container to be removed and we were told this would take 5 to 10 days despite your company having the benefit of our funds for over a month.
Promised another container but took several days to confirm back that it was not available.
Review by Nutanbala McCayna2 months ago
Excellent customer support. Very efficient team. Reasonably priced.
Review by Rhuadrhi3 months ago
Excellent value for money and customer service
Review by Sample3 months ago
Competitive rates, quality container, fast efficient and friendly staff. Recommended
Review by Frenchesca LaVee3 months ago
Great experience. Bridget is a real asset.
Review by CustomerJCooper3 months ago
Excellent service just confused when I received an invoice for the full amount already payed. Sorted easily on the phone.
Review by Karmella3 months ago
Easy quick service
Review by Manreet3 months ago
Great experience dealing with Royal Wolf Napier - great communication, prompt service and delivery of container, great follow up to ensure we were happy.
Review by Gaandit Mohjazi3 months ago
Very happy with the costumer service. Thanks
Review by Soulaf Slik3 months ago
Our experience was not smooth. We paid for a delivery company organised by royal wolf that did not do what we offered. This was not picked up by royal wolf I call the delivery company to check on the time for delivery to find that the company has never delivered to sections. Another company was found but this took time we were then sent emails saying we hadn't paid and our payment was overdue when we had paid months ago.
Review by Truls3 months ago
The staff were friendly and helpful. The process was fast and easy to understand. Many thanks
Review by Chrs Tuluca3 months ago
very good service got just what we asked for
Review by Bowlerpete Poehl3 months ago
Anne at the Silverdale site was excellent, great service and a pleasure to deal with.
Review by Sible Bustilleon3 months ago
Very helpful with pictures. Very promt with shipping after payment. Mix up with type of transportation but got sorted.
Review by Shimane Nadaczny4 months ago
Paula from the DUNEDIN Royal Wolf Branch was extremely helpful and very quick to respond to any questions and organised the delivery of our DG container with military precision right down to the hour it would be delivered.
A great customer service manager for Royal Wolf DUNEDIN.
Review by Jeyar Shpount4 months ago
Excellent customer service backed up with good product
Review by Narasim4 months ago
Franceine & the team at Royal Wolf showed a can do attitude in assisting us with a complex project. Cant fault level of service and we value them as a key supplier to our business.