Easy to shop, installation instruction available on web, integrated with klarna
Review by Anarius3 weeks ago
I ordered candlesticks from you and I recieved something way different from what I ordered online. I was not satisfied with what I receieved because it was not what I ordered, therefore I decided to return the candlesticks. We went to the store and they said that since I ordered online I needed to resend them through mail. The ladies at the store(in Mall of scandinavia) helped me pack the candlesticks nicely in a box so I could take them straight to the maildrop and send them back. I bought three candlesticks and I returned all of them yet I only recieved refund for one of them. I have gone back and forth for over a year now but so far I’ve only been accused of lying and that you only recieved one candlestick, which is falsr, as I for sure sent back all three! I am to say the least very dissapointed and I am very saddened that you stole the worth of 2 candlesticks from me. I will never do business with you again and I won’t recommend you to any of my friends either, in fact I will tell people to stay away from you.
Review by Winternitz1 month ago
Many products. Fast shipping. Simply webb
Review by Chunkymonkey Laforty1 month ago
Never got my discount code via email!
Review by Bulasmom Rettele1 month ago
Great selection. Promt delivery. And when I have had to return things it has been smooth and easy!!
Review by Junktoy Elizarova1 month ago
Most likely everything they sell is more expensive than any other shop online. However it doesn't seem that they are giving you anything special for it such as good delivery options, good return options or good customer service, things one would expect from a place that is more expensive than any other shop. Also, products marked with for example 50% sale is the standard price on any other online shop except on royaldesign, at royaldesign it's made to look like the product is worth much more but on sale. Disgusting behaviour. Unfortunately I got a gift card to this terrible shop so will have to use it.
Now I am looking forward to place my order and then wait forever to get my order, as most others seem to have an issue with too.
Review by Elyesse1 month ago
Orders cannot be cancelled online. So, although I recognized right away the mistake, it needed to be shipped to me and then maybe sent back. This is very bad for customers and Environment.
Review by IPass Namruti1 month ago
I received a cast iron underpan with the little boy..and it was discolored and scrapped on some edges..I had to paint it black...should b more careful with the quality!
Review by Celvon1 month ago
Simple and clean website. Smooth payment and good information with products.
Review by Kulaveerasingam Derrow1 month ago
nothing to complain about
Review by HarryT Gopi2 months ago
complicated to reach status 3 ”gå till kassan”
Review by Pridelands2 months ago
Ordered several items in August and got an email that they are not all in stock. I called the customer service and asked them to send all items together, once they are all in stock. This was promised to me, but the next day I got an email that 1/3 of the products were sent. I sent later two emails asking about the remaining items, got no answer at all. I called customer service again, after my emails were unanswered for several weeks. Got to know that items are coming to stock soon, except for one mug. I asked if I can change that to a similar one but in another colour, to get it faster. This was not possible. So I made in the end of August and I'm still waiting for 2 products. This would be OK if I could just change them to available colours, but since that was not possible I'm very disappointed. The email service is useless too.
Review by Mikin Marselos2 months ago
There is no invoice with prices and total amount of money in the order. I got it on request later.
If you want to return any product from online order you should pay 69 krona and send buy PostNord. Prior to this you should ask Customer service for return label. Not possible to return to the shop.
Review by Boyana2 months ago
very easy for the customer
Review by Bafford2 months ago
Super quick service and check out!! :)
Review by Eefcawdor2 months ago
Easy to use and nice UX.
Review by OTKiddos Ilchev2 months ago
Perfect design from Orrefors
Review by Zechun2 months ago
Fast and easy.
Works with a few klick, together with Klarna.
Review by Newscarver2 months ago
Nice photo of the product i wanted to buy.
Perfect with the possibility to pick the gift up at a shop choose.
Payment through Klarna is very convenient.
Review by Philcraft2 months ago
Great shop. Smooth navigation and easy to complete my shoping:)
Review by MentalSli2 months ago
Best online store!
Review by GuimaVi Ananthakrishnan3 months ago
Amazing selection of design goods. I have bought a few things from Royal Design and love shopping on their site!