Ordering online and making a godfasken number of changes to my order was easy. Their online chat service is easy and efficient. Very pleased with my order and the prices are very competitive.
Review by Razmic6 days ago
After looking for several days for the perfect sectional, we found it at Rove! Soon after we realized that most of our furniture will be coming from them.
Very excited about our new furniture.
Review by ReemaH1 week ago
Although my chair has not arrived yet, I have an easy experience with ordering and customer service answering my questions about the chair.
Review by ScoobertDoobert1 week ago
Waiting on my Hugo Ottoman to match my beautiful Hugo sectional. The quality of the pieces are impeccable and luxurious!
Review by Izngoud1 week ago
Website was easy to navigate. Any time I had questions the chat function worked really well. I have not received my order so I can't yet comment on the quality of the products, speed of delivery etc.
Review by Kabik2 weeks ago
Loving the bed (and just ordered the side table to go with it). Packing, especially styrofoam, was a bit excessive. Love to see them using more recyclable material.
Review by Rung2 weeks ago
Frankie was awesome! I had used your chat widget to ask about why my non-rural address was being selected as rural and the person helping on the widget basically said "that's just how it is". I had also written into support and Frankie replied that she agreed with my address being non-rural and created a custom quote to adjust the extra shipping cost. This move literally earned my business as I was close to buying something from CB2 after originally being told the shipping couldn't be adjusted. Thank you Frankie!
Review by Yoosouf3 weeks ago
I have been very impressed with all of my purchases from Rove thus far. The quality is incredibly high and the design features are on point. For the price that you pay, I feel like you get a lot. I recommend Rove to my friends, and I will likely be a longtime customer.
Review by Collectionneur3 weeks ago
My account online says the item has shipped but I never received an email with shipping information. Also purchased with the 10% voucher and the next day it was 15% so super bummed it fluctuates so easily, still waiting on an email to receive the voucher as well.
Review by Parnia Guarneiri3 weeks ago
Bought a TV console and had a bad experience that would prevent me from considering then in the future. The furniture itself has a chipped and bulged corner and a missing leg protector which thereby scratching my wood floors. The delivery person didn't even help lift the furniture up my stairs to the living room and the customer service was horrible. After the fact, I heard from two other friends who had negative experience with them - wish I had checked vs just trusting their website.
Review by Hada3 weeks ago
Very helpful online support, answering questions on inventory and shipping times.
Review by Bigangbo Derrow3 weeks ago
I did receive a damaged product, but they were very quick in sending a replacement. I would definitely order from Rove again.
Review by Savagemikesavage4 weeks ago
I haven’t received my sofa yet. The review of that will come later. But as for Rove’s customer service, it’s top drawer. My fabric samples were overnighted to me and my representative was knowledgeable, courteous and extremely helpful.
Review by GMasou4 weeks ago
Excellent products, excellent customer service.
Review by CarmelS1 month ago
Website is easy to navigate and sales team was super helpful. I needed to split up a delivery and they did it with no hassle at all.
Review by Wittink1 month ago
Customer Service was great and very helpful
Review by Nazzz1 month ago
Chic and modern yet comfy and welcoming - a perfect blend of attributes! Deep seats, wide arms, and generous chaise add to the cozy factor, yet sofa is also firm enough that you don't get totally lost in it. Our family LOVES this piece and I know we will be enjoying it for many years to come. We were a little unsure of buying something we had not seen in person, but Rove Concepts delivered 100%+, with exceptional customer support every step of the way.
Review by Vardaan LeCault1 month ago
Fantastic contemporary/modern design and will be purchasing more in the future ! Can't speak to the quality of my new sofa yet until it's been delivered and used for a month or two.
Being a Linux Engineer who builds servers for web servers - the website could use a little tweaking to be more user friendly and intuitive for a total experience.
Review by Lyn fishburn1 month ago
The chairs arrived sooner than expected, pre assembled, and in perfect condition. Couldn't have asked for a better experience.
Review by FreddyK1 month ago
It's absolutely disgusting to see furniture companies selling fake replicas. I was looking for a coffee table and noticed they are selling wishbone chairs replicas at 265$. I simply don't understand how legitimate companies can sell replica furniture. It clearly shows that they don't care about the furniture design industry and don't respect the designers behind the pieces. I confronted a support agent about it and she simply closed the chat.
Review by Miasma Derrow1 month ago
The furniture has great style and the services are impeccable. Overall Rover Concepts delivers the mid century modern style at a great value to sophisticated shoppers
Review by Jhonatas1 month ago
I was unfortunately very disappointed in my whole experience. Somehow I got the wrong product. I was looking at counter stools only on the website but it ended up that the order was for chairs. I am not sure how that happened. When I called customer care, the claims manager, Emily was unwilling to work with me to get me the correct product. She stated that I would be charged for the delivery as well as restocking fee. I was so disappointed in my discussion with her.
Review by McKinly Derrow1 month ago
As much as I want to try everything in person, Rove Concepts has made it easy for returns and even the phone call about the products saved me time to physically drive to anywhere to try it out. From all the great reviews, I can't see why the products are bad. High quality, and durable!
Review by Takunda1 month ago
I reached out to Rove concepts after discovering that just a few days after I placed an order, they started running a higher promotion. Within a day, one of the team members from their customer care team reached out and offered a price adjustment per their super reasonable policy. Super impressed by the way they quickly responded and how they upheld their words! Thank you Rove concept!
Review by DeniseDZ1 month ago
Excellent product and amazing customer support & communication. Would definitely recommend