I have a Rotimatic and it has made my life hassle-free. I am using the machine since 1 and a half year and my experience overall has been good. The machine did crash a few times in the initial days. I had to connect with the customer care and explain them on chat which was a little off-putting. But when they replied immediately I was relieved that I wouldn't have to wait and stare at my phone. Trust me since that day it has not crashed even once. And that's what I liked serving the customers.
Review by Eales Okusami7 months ago
Horrendous Service! Rotimatic refuse to cancel my order just hours after placing it, before my card had even been charged. They insist they now must ship it, before I can return it!!!
Wasted hours trying to contact Rotimatic, on useless chat staff who just FORCE you into having to speak to someone. If you're so keen on speaking to customers, put a number on your website so it's not one way!
I wish I had read the bad customer reviews across the web before I ordered. If this is how you treat sales, I dread to think how after sales service would be handled!
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