Super grateful for the magnificent and fast attention of the customer service. A pleasure to buy online in this brand. And I am in love with her magnificent clothes, design and quality.
Review by Sanjanette3 months ago
I never received my delivery or a refund.
I placed an order on line and never received my order. I emailed Rosemunde a few different times. They were apologetic and said they would send out the item. This went back and forth a few times about the same order.
My last email hasn't been responded to.
This order was placed late june. Still waiting!
Review by Napco4 months ago
I placed an order 2 weeks ago and have heard nothing from Rosemunde....no delivery....no items, but they have happily taken my money!!!! Please Rosemunde get in contact with me and stop ignoring my email...
Order number/confirmation number 132947
Review by GabrielaK7 months ago
Very good response
Review by Kaneisha8 months ago
Excellent products and service! :)
Review by Gramfel8 months ago
--- UPDATE --- So now Rosemunde has reported my review to trustpilot... My point is that based on my experience with the sweater I bought and briefly wore, the sweater was looking ugly and washed out after just 2 months. The quality of the brand is unacceptable and definitely NOT worth exorbitant DKK 1000 that I paid for it-- I would NEVER buy anything from the Rosemunde brand again nor would I recommend anyone to buy this brand.-----
I have been in email contact with Rosemunde for over two weeks sending them images of a cashmere sweater I bought in December. They were unable to take ownership of the poor quality despite the images Ive sent them. They would not take the sweater back or even offered to look at it. I was especially surprised because when I went to the store where I bought it they immediately took the sweater back and offered me the option: a reimbursement or a new sweater. Based on the service from their customer service I will not be buying any Rosemunde products or recommend this brand to anyone else. It was definitely not luxury quality let alone a good customer service experience. :(
Review by Fringe Lemberger7 years ago
Lækkert tøj og god service.
Rosemunde is rated 3.0 based on
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