Many people will say not to trust a company from China, but I am really impressed with they. I ordered a pair of shoes from them and absolutely loved them. I have yet to try other products, but they seem to be legitimate and trustworthy. Also, the shipping time did not take that long, maybe about 2 weeks after placing order, I received my product.
Review by BeccaCustomer Tañala3 weeks ago
This is a company in China that specializes in scamming you. You will receive 3 of your 5 items. The quality of these items is AWFUL and looks nothing like the photo. VERY poor quality fabric. The description describes your shirts as linen & picture beautiful. It’s the worst quality cotton ever. The size is ridiculous—WAY TOO SMALL. When you try to return they will tell you that it takes a very long time to get a refund & that you have to pay for shipping to CHINA and it’s expensive so they don’t recommend it. They offer to refund your items 15% and you keep them & use the 15% refund to get your items altered. Are you kidding? You will never get your other 2 items OR your 15% refund. It’s s big SCAM. Don’t ever buy from this company.
Review by Juvenia3 weeks ago
DO NOT ORDER FROM THEM! Complete sham of a company. All positive reviews on here are faked to try to bump up their rating.
I purchased without researching first (lesson learned) and then after getting a fraud alert from my credit card, cancelled the order with them within a 1/2 hour of ordering. They shipped it anyway, and refused to give me a return address saying that they're in China, I have to pay for shipping and they would refund 15% of my money if I just kept it. I have over 30 emails with them where they were just giving me the runaround or trying to run out the clock on the window to return it. I returned the cheap quality clothes to the return address in Chino, and though it was delivered, they refuse to give me my money back.
I have reported them to the FCC and the State Attorney General, though from the reviews, as soon as they're cracked down on they'll pop up with a new name. Just hope I can save someone else losing money to them since it seems mine's gone for good.
Review by Coralee3 weeks ago
Very simple to order and relieved my dress on time. Was nervous ordering a dress online but when I got the dress exactly how I wanted it I will order from the store again and recommend the site to friends
Review by ILikeItWhenYouCallMeSeñorita3 weeks ago
I ordered three tops and one pair of pants. Nothing fit. The tops were all too small, the one that almost fit looked misshapen after being gently laundered. The pants were much too long, but could be altered to fit. I asked to return the other two blouses, and was told that I would have to pay shipping to China, and said shipping was nearly the same as the cost of the three blouses put together. Additionally, it would be some six or more weeks before they could exchange them, because they would have to be "inspected" once they arrived before they would exchange. I accepted a 15% refund, which it was suggested could be used to alter the tops. Said refund wouldn't pay for even one alteration, and the seaming and construction wouldn't make such an alteration possible anyway.
Edit: I see Roselinlin wants me to contact them again. However, I already went through their customer service, and nothing really fixes the fact that the actual quality of the garments is sub-par. So, no, I won't be digging out my order number and contacting them again. They should accurately describe their sizes, and they should improve their quality.
Review by Kayjaydee McNallen3 weeks ago
I hope Western Union payment process would be quick than what I personally experience recently .
Review by Zibo3 weeks ago
Excellent product and good quality, the seams are good; I am very happy with the product because it corresponds to what they offer ...
Review by Zelino3 weeks ago
Quality of material and workmanship is poor. They make returns very difficult and so costly it isn’t worth it. I’ll never buy again from this company.
Review by Tgk Sweetman4 weeks ago
The order was received on time and works great. The order and items are as described and Thank you so very much..
Review by Halashankara1 month ago
We have been dealing with roselinlin for a while now, and have had excellent service. Products are always as described, and we will continue dealing with them.
Review by Melynda1 month ago
My Advice to anyone who has purchased from Roselinlin and found they were scammed, ill fitting clothes, material not as described, shoddy workmanship, damaged goods, is to contact the Consumer Protection Agency. Just goggle Consumer Protection Agency. You'll find a link to your state agency and contact them. Report any fraud you have encountered - wrong size, item not as advertised, material is not as advertised. If you received goods that are not as advertised and you cannot get a full refund, you have been defrauded and that is illegal in the USA.
IN the hopes I would just go away these scammers offered a 30% discount because I refused to spend as much money returning the horrible merchandise I received. Not good enough. I disputed the charge with my credit card company, I filed a complaint with the CPA. I am not sitting still for this and neither should you. Help the next person thinking of buying from these scammers and get your money back.
After my first review, Roselinlin customer service asked to help. TOO LATE SCAMMERS. I GOT MY MONEY BACK FROM DISPUTING IT WITH MY CREDIT CARD COMPANY. FRAUD IS ILLEGAL IN THE UNITED STATES OF AMERICA.
Review by Yirma1 month ago
DON'T BOTHER ME FOR INFO AGAIN ON "THIS" SITE!!!! I'VE EMAILED YOU A MILLION TIMES ON YOUR SITE!!
Review by Lichake1 month ago
Bought a lot of products the last few years from this website. My most recent is a skirt. Products always arrive a week earlier than expected and always great quality.
Review by Tejinder Yourczek1 month ago
I will soon repeat with this fantastic seller!!
Review by Tishaundra Kanakides1 month ago
THIS Company is fraudulent. Items are shoddy and not fit to give to a beggar! Company make it very difficult to return item (and to China). They then ‘let on’ item never received. DO NOT BUY FROM ROSELINLIN OR DO SO AT YOUR PERIL
Review by Compton1 month ago
UPDATE TO REVIEW:
After posting this review, Roselinlin responded (see response below) If they want to satisfy their customers, they need to do the following: 1. change their return policy so items can be processed in the country they were purchased in. 2. Do quality control on their products - sending out an XL blouse that fits like a medium and another that would fit a 3XL is ridiculous. 3. My name is on my review - look at your records and send a full refund if you really want to satisfy your customers.
DON'T BUY FROM THESE PEOPLE! If I could give this company zero stars I would. I did my due diligence prior to buying from Roselinin and found that they are based in England, so I thought the company was legit. Now I find that they operate under numerous names. I purchased 5 items - they all came separately, shipped from China to Ohio and then to me. Most of the items were too small (I ordered XL and usually wear a large) and most were made of cheap material, poorly made, with patterns not matching at seams. I attempted to return them all only to find that the items had to be returned to China at a minimum of $35 postage. And no guarantee of a refund, due to "loss of packages in a foreign country" and a determination as to whether they want to pay a refund. I was offered a 15% refund in lieu of returns - declined and was then offered a 20% refund. What a scam!
Review by Siwsan1 month ago
My shopping experience has been great so far from sellers to the site itself definitely would recommend it to anyone looking expand they're online shopping experience.
Review by Ambrogio1 month ago
SCAM!!!!SCAM!!!SCAM!!!!SPENT HOURS W/CO. AND PAYPAL, TRYING TO GET A REFUND - USELESS. PAYPAL IS AS BAD AS THEY ARE - THEY JUST WANT THE MONEY.
Review by Kkhow1 month ago
I bought this site for many years and never had a problem, the products are very good, the quality better than I expected and the service is excellent.
Review by Lalla1 month ago
Everything was fine. The products were delivered on time. Only one shirt is not the right size. Thank you
Review by Rachie1 month ago
ANY "positive" review of this company is FAKE! Don't believe them! Look at the English in most of them - it's laughable, when it's not complete nonsense. Bad enough that they scam people, but they create lies about it. Totally disgusting!
Review by GtrOpus1 month ago
The clothing fit terribly and made of weird material. The colors were off. This is a terrible website ni only wish I had read the reviews before buying. I would have had to pay a lot of money to ship them back to China. DO NOT BUY from them.
Review by RailNetwork Provder1 month ago
After giving them a bad review, they respond by asking for an order number to amend the problem but you can't contact them; which was part of the problem in the first place. There is no excuse for wrong size, smelly clothes, different item and fabric. They falsely advertise, are untrustworthy and unaccountable.
Review by Dushy1 month ago
ok, I have made several orders from this store in the past. The current order is worth celebrating. First of all it was the first time I got my order in less than 15 days. The coat is well designed and I feel great in it. Do really need to write anything longer than this?.
Review by JoolsB1 month ago
I’m extremely disappointed with Roselinlin. I received four out of the six items I ordered. One item was nothing like what was pictured. I have repeatedly emailed the company about the wrong item and the two items that I ordered two months ago and never received, with no reply.