We collate all the best reviews from around the Internet so you can view them in one place
Review by rjallen4 months ago
got screwed by this company, here is their email address, send them useless emails, continuously....
I have been, I copy crap off internet and send it to them ...then send things in google translated sentences that mean ..... I made poopy in 20 languages.....
let's waste their time...
support @jiey.zendesk. com take out space between t and @ and . and com
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Review by George Haynes5 months ago
HK SOWEWAY INTERNATIONAL LOGISTICS CO Bought a set of swing chairs but received something different. YOU can file a claim with PAYPAL under the buyer protection to dispute this. This takes time but needs to be done as they are banking on you not doing it. The company is based in Hong Kong and is incorporated since 2019. Lets all file complaints and get this scamming company gone. A person called Brenda will answer you emails to HK SOWEWAY INTERNATIONAL LOGISTICS CO. She will lie and tell you that this is what you bought. Lets fight back and stop this scammer.
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Review by Todd Barb Williams5 months ago
HK SOWEWAY INTERNATIONAL LOGISTICS CO, AKA pigaspect.com promoted an ad that was ALL about a CHAIR with a top on it. It did not mention a single thing about a mere bag. ... and yet that is ALL I received. I have attempted to contact them on TWO separate occasions and have received NO response. They are fraudulently misrepresenting their product. They don't even have a website that they claim at pigaspect.com. BOYCOTT THESE SCAMMERS!
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Review by Gerry Klein6 months ago
ORDERED A GARDEN BENCH APRIL 29 2020 HAVE NOT RECEIVED IT NOOR A EMAIL CAN,T GET INTOUCH WITH THE POS PEOPLE WHO RUN THIS F;;;;.COMPANY WHAT DISGRACE SHOULD BE PUT IN JAIL POS
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Review by Bill Milner6 months ago
These are scammers. Crooks! 70 days, still no product.
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Review by Mrs Kathleen Ingram6 months ago
Do not deal with this firm. I ordered the sink tidy thing and after a long time coming it arrived in pieces. I have lately ordered another item and now I am told it has been delivered and to contact Royal Mail. A total scam.
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Review by Stacy Scicluna6 months ago
shenzhen-suya-logistics-co-ltd
SCAM, SCAM, SCAM THAT CONTINUES TO GO ON. THESR CROOKS ARE GETTING RICH OVER THEIR ILLEGAL PRACTICES. DO NOT EVEN THINK ABOUT IT.
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Review by cemac8 months ago
i agree with all the others - they are a big scam. I too ordered the projector/disc. And I even used PayPal. They did not protect me. I am very upset with PayPal too.
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Review by Michael Klosky10 months ago
This site is a scam. Do not order from here. We ordered a canvas hammock swing and the shop sent a plastic inflatable pillow. This was a completely different product than what we ordered and the vendor admitted to it in email responses but refused a refund. The vendor offered a 20% refund on the charges and that we could keep what they sent. The site is no longer available on the internet and we have protested the charge.
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Review by Darlene Milligan10 months ago
I ordered 3 heated vests for christmas presents. One vest arrived on February 23. The other 2 vests never arrived. We exchanged numerous emails back and forth and never came to a conclusion. The customer service agent could not understand that I ordered 3 vests and not 1 vest. They offered 10% refund on order. I refused. They offered 20% refund and I again refused. It is March and I still have only one vest. I would never order from this company again. If I could give less than one star I would do that!
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Review by Darlene Laro11 months ago
It also has been 2 months since i ordered the planetarium. They should reimburse 100% since they didn't send what was ordered.
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Review by Angry Consumer11 months ago
Rooa is a Total Scam company!!!!!! Nothing they advertise is real. They advertised Doc Martin Boots and sent some cloth chinese peasant shoes. They advertise a nice sweater and sent something of such low quality I have never seen. Stay away at all cost11111
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Review by Mandy11 months ago
Don't buy the planetarium. It's a total scam. They only send you the small disc....not the projector. I am reporting this company for fraud.
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Review by Mama Jo11 months ago
Horrible company and staff. I asked for a refund after their staff told me that the item I ordered was out of stock. They ignored my emails and sent a package anyway and then tried to negotiate a partial refund or i could just send the package back on my dime when it arrived. A package arrived and it was not even the item I ordered. Glad I got my money back via my bank and opened a case with Paypal to report a bad company. Stay far away from these people.
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Review by RH11 months ago
Big mistake!! I placed an order for their “Dont be a Richard” tank top 2 months ago. After a couple of follow up inquiries, i finally receive my order today and it’s the wrong tank top with “nevertheless she persisted” - Umm not even close! So i basically waited two months to get the wrong item. The only way to contact them appears to be via email. Thru take a few days to reply and still don’t really address your question or issue.
Never again!
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Review by Sharon See11 months ago
If I could give them zero stars I would..this is total scam..the item I received almost two months after ordering is nothing like the one they showed..supposed to be a robotic sweeper,scrubber,what a joke..they show a docking station and it having two water reservoirs,one for clean,one for dirty water,this thing I got doesn't have any of this and vacuum? Right,just goes in circles,lesson learned,no more ordering from these types of sites!!!!
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Review by Crag Harrad11 months ago
Ok I see their no longer under rooa.shop but we did order 5 heated vest jackets from rooa and I can finally say today after 8 weeks of waiting the order showed up and was correct to a degree. One jacket wrong color and The battery pack that we thought were supplied did not come with jackets but the jackets were exactly what was in video and pics and do work I had a power bank. Now the sizes ⁹are not very true I'm an xl to 2xl and ordered a 4xl and it barely fits. But the package did show up with correct jackets.
Ok after having jackets now couple weeks I can say the materials used are very poor. I have barely used and the jacket is ripping from the seams in 2 different spots. The heat still works great but the fabric is very weak brittle and seams garbage.
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Review by Robert Mccormick11 months ago
Same scam happened to me. I ordered Planetarium with 2 discs for a Christmas gift. A small package arrived 6 weeks later from China. It was a tiny envelope with 1 small disc. Two weeks after ordering, I started emailing them asking where is my package. They provided a phony tracking number. Then when I finally received package a month later, I emailed asking where is the projector. They replied that I had misunderstood the product description, and that they could never sell both a projector and disc for such a low price. I will be making a claim on my PayPal.
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Review by Robert Acker1 year ago
I purchased two of there Home Planetariums for my Grand children for Christmas I've tried several time to reach out but the web site is out!!!! so now I'm out the money because there is no one to reach out to. I should have known when it was being sent to China something was fishy!!!!! NEVER EVER DO BUSINESS WITH OVER SEAS COMPANY'S!!!!!!! ESPECIALLY ROOA!!!!!!
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Review by don gets1 year ago
This company is ran by a bunch of theives i orered a rc land and sea airplane unbrakable what i got in the mail was a kids die cast airplane that would never fly wasnt even a remote control it was one of them plane you oush around on your gradma kichen floor then by my mistake i ordered an rc bird tha you would use at an airport to chase away the birds so they dont get suck in to the aurplanes engines at airports around the world they sent me $13.oo bird that dosent even fly these people are pro theives dont not give these dons of bitched any thing
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Review by Hugh Richardson1 year ago
Scam site!!!!! Site looks no longer active.
Ordered printer & 3 cartridges. Only received 3 cheap cartridges. No response from them. PayPal wouldn't refund as they had shipping tracking.
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Review by Stephen1 year ago
Unfortunately there is nothing lower than a 1 Star.
They Shipped a package that took 35 days to get to me. This was to be a Christmas present.
Of course I cancelled the item after 10 days and got reimbrused from my credit card company.
I offered to return the product to ROOA if they provided PrePaid shipping and they explained it was not their policy to do so. So the unopened package sits in the closet waiting for them to provide shipping.
Do Not Buy Anything from this company
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Review by Peg1 year ago
I ordered something on Dec. 1,2019 and to this date I have NOTHING. I have sent several e-mails to inquire about my order with NO RESPONSE.
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Review by Melissa Pazin1 year ago
I rate them 0 star.... They scammed me out of money and continue to send me emails saying its on the way.... Then at end of email it says contact us...... with no phone number.... Don't order from here they are F*ckin scam artists
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Review by Maggie Trevino1 year ago
Ordered over $100 worth of merchandise in the beginning of November. I still haven’t received it. And every time I email them I just get an automated response that it has been shipped. A day after I check shipping status and it doesn’t exist. It’s a big SCAM. I hope they get caught, shut down and put away for being dishonest.
