Product was not ready to ship, yet I was charged for the order. I should have been charged when the product shipped, as this is pretty typical. Hopefully, everything arrives without issue in the next week or so.
I don't like getting these surveys, but I definitely don't like when they are sent prior to fulfilling a customer's order.
Review by Storen1 month ago
Took several call's to finally get order placed, they said 3 times they would call back and and never did, when asking about specification of the item they couldn't say or wouldn't say, and the prices and shipping were more than I was quoted when I placed the order. The only thing they got right were the measurements and the shipping date. The quality of there product however was good upon arrival.
Review by Profess1 month ago
Brilliant Service. Picked up on location and met with some excellent people.
Review by Froyze1 month ago
Fast and great fit and finish.
Review by Brightcyreusly1 month ago
I loved the customer experience.
Review by Aaseem1 month ago
I came in late Friday and they said they normally only do online sales but had problem helping me! Great experience!
Review by Aviiya Borve1 month ago
Excellent experience all around, very responsive.
Review by Lattika1 month ago
The folks at Rock West Composites helped me get the right material for my project quickly!
Review by Tandul1 month ago
It was easy to order and get the right parts. We would use you again. The parts came soon and were in good shape. Everything came at the same time allowing us to start right away.
Review by LoopyLoo Weidhofer1 month ago
Response was very poor and till jow even after followup not yet recieved coc
Review by Mcmdgr Wakanji1 month ago
Awesome products, great customer service and quick shipping!
Review by Npentland2 months ago
excellent service, excellent quality.
Review by Wajita2 months ago
Rock West had the exact material I was looking for, and they were quick to respond to my order. Very pleased.
Review by Temizel2 months ago
Quick delivery on the product, and the website was very clear in it's description of the carbon fiber tubing, allowing the correct purchase the first time!
Review by Rimalyn Montagnon2 months ago
Excellent customer service....
Review by Azzedine2 months ago
a good price, good material, complete information and quick response and shipping
Review by Thirugnanam Morbidum2 months ago
The carbon prepreg that I ordered seems a bit too old. Not much tackiness left.
Review by Tavida2 months ago
Awesomeness products and fast shipping
Review by Jerardo2 months ago
Excellent service! However, I was unable to talk to a live person when I tried calling. Maybe I should have tried to chat with someone online. Thank you again for processing the order so quickly.
Review by ReaverTitan2 months ago
Best service and products, not much to add to this, really.
Review by Alvea2 months ago
Rock West Composites offers a great portfolio of high performance materials. I'm just a hobby model airplane builder, RWC gives me opportunity to use professional grade composites.
Review by Duldip2 months ago
Review by Luzerne2 months ago
Descriptions are precise so easy to find products.
Review by Cllr Hylanda3 months ago
I got my fabric samples shipped unexpectedly fast with no hassle, will be buying again, A+
Review by Ayawo3 months ago
Provided timely answers to questions. Samples came quickly,