Upgraded my pedalboard and Beau helped set it all up which was brilliant and in a patient and fun environment- highly recommend James and his great team.
Review by Foy Despenic1 week ago
It was pretty breezy, had a jam in store for the product that I wanted to buy. Needed to get staff's attention which was fine cos he was fixing/assembling an electronic drum kit. Asked for stock which was unavailable but should've went the extra mile to order it in or find out a store around that would have it. Working in retail, the best answer to a question 'are there more stocks of this?' would be 'let me check for you' not 'no usually that's the last one'. Overall, service was good.
Review by ColinW1 week ago
I made some email enquires about buying a Seagull guitar.Richard answered my questions promptly and supplied the relevant information, he also suggested he could arrange for 2 or 3 guitars to be sent to my nearest Rockshop to try out before buying. Thanks for your great customer care and service. The guys in the Dunedin Rockshop were also very helpful, contacting me when the guitars arrived in store, and gave me time and space to try them out. I’m very happy with the guitar I chose. Thanks guys for all your help, much appreciated. 😁
Review by DiShell Mabery2 weeks ago
Got a discount because it was the display model.She had noticed I'd visited alot and said she was pleased I had made a decision.
Review by Kirolos2 weeks ago
Review by SJones3 weeks ago
Excellent service from friendly and knowledgable staff - even got a managers special discount on a product from the shop floor - the Rockshop is always the goto place in NZ for musicians stuff, especially if you want to try something out or get the feel for an instrument before a purchase
Review by Larika3 weeks ago
Quality product and the staff were friendly and know their stuff!
Review by Kimlong Tahliil3 weeks ago
I have emailed you three times to tell you that my order is incomplete in delivery. I have had no response. I am not happy at all.
Review by Oerlemans Steadcorda1 month ago
Great products, competitive pricing and quick resolution of shipping issues 👍🏽👌🏽
Review by Dissonant Chimchirian1 month ago
Great service from Martin and the team at Lower Hutt Rockshop.
Review by Kaylob Viscosi1 month ago
Great service fixed the produce up quickly
Review by Jonothon Placidia1 month ago
Appreciate Richard’s and Kieran’s help. Friendly, helpful and efficient service. Thanks guys.
Review by Saikouro Quellyn1 month ago
In Blenheim we have had Rockshop for a few months now after our MusicWorks shop closed.I mainly look on their web site first for items of interest they sell then look for recent reviews on the web.
One item I wanted was only avaiable in Auckland and the transfer to Blenheim store for my purchase was.with the time I needed it for.
Great store,Great service from experienced staff is what makes a good shop.
Review by Jycj1 month ago
Review by Pertricia1 month ago
Excellent service and help
Review by CazH1 month ago
Online shopping with Rockshop is always a pleasure. The ordered products invariably arrive promptly and if not immediately available at my local store they're sourced from around the country. Highly recommended.
Review by Chnna Bacus1 month ago
stop sending unsolicited emails
Review by JonJaq Vlbghe1 month ago
Good kit, does what it says on the packet.
Review by Anderz1 month ago
Big thanks to the Hamilton Rock Shop team for helping me with my latest guitar purchase
My new Squier 70s Classic Vibe Strat is a HUGE step up in sound and performance.
Review by Ryuame Walczynski1 month ago
Great retail assistant service. I went in to the Wellington branch, just after opening asked to try a pedal, which was quickly setup for me and my choice of instrument, was able to try the pedal out extensively without being interrupted. I chose to purchase the pedal which was quickly boxed and ready for me to take home. Great service, I highly recommend the team at Wellington Rockshop.
The pedal in question was a Source Audio C4 Synth.
Review by Inbaraj Conciatore1 month ago
Really good. Very quick. Very helpful.
Review by Whooper1 month ago
always helpful and polite
Review by Julet2 months ago
Staff friendly, experienced, and whether you are a pro or amateur musician, there is someone there who gets you.
Review by Wilczek2 months ago
Didn't hesitate to bring in a guitar I desperately wanted to try before purchase.
Review by Blaik2 months ago
Great advise and guidance, really took the time to ensure we brought instruments that suited our needs. Thanks!!