Rock Active Reviews

The sizes don't match normal sizes. They are way smaller. Also, they are a scam if you want to return anything, which you will unless you get incredibly lucky that is matches your size. They give you a "discount" instead of your money back. You cannot use your "discount" (which should be your $ due to returning an item or if an item never ships, which also happened to me) with their normal discounts, which means your "refund" is fake because they've falsely elevated their prices so much that you actually pay more, with no $ back.

I have ordered a tip last year November 2018 still hasn’t arrived!!! Have been I contacted constantly they then said they sent me a replacement in January this year!! Still not item and then they said the item they supposedly resent said they haven’t got it in stock I can order something else for same price or get a voucher!!! I’m sorry but I would never order anything ever again!! This is the biggest joke going no offer off a refund!!!
I think I have made a massive mistake ordering from them!!! My advice don’t bother if you do you will get no items or crap versions of what you see on line!! I wouldn’t know as I haven’t received anything!!!! Quick enough to take your money!!! Scam does ring bells!!! If I do receive item I really didn’t want and it’s good quality I will review but so far Zero!!!!!

Please, be smarter than I was and read the BAD reviews about Rock Active PRIOR to purchasing anything from this scam company.
First of all, most of the good reviews you read here are motivated by a Cash Back offer you receive as soon as you place your order, so they don`t reflect the truth, since people didn't have the time to be disappointed yet.
Second, don't be fooled by the looks of the website and the great customer service in perfect english, ALL the items are sent from China and they are poor copies of the original ones you see on the photos of the website.
I was so excited I bought seven items from them, believing in what I saw/read. So far, 29 days since my order, I have received 4 of them. They are all terrible. Casey top, in size L is super small, and very, very poorly made, with cheap fabrics and badly stitched. Arely top in size L is huge, I can't wear it because it doesn't stay in place, so big it is, but even if it did fit, I woudn't wear it, because the elastic band in the back, the "T" is cut by hand, and I mean, shaky hands, so you can imagine how bad it looks, it is also very poorly stitched to the other part of the top. Marnie top in L size is also huge, and poorly made. But I guess the worst so far are the Paris leggings. They have absolutely no strech on the fabric. It is ridiculous. They fit, but then on the waist they just keep falling, and it's not because they are big, it's because the fabric is nothing like anything you could expect from any exercise outfit.
Really, the pictures are not from the real products. This is a huge scam, please don't fall for it like I did.

This is a follow up to my recent review.

I have now received the item (after a ridiculously long wait). I have to say that the wait was not worth it. Not. At. All.

The quality of the garment is exceedingly poor. I cannot wear this outside the house. The fabric used is not what one normally associates with active wear. It's more in keeping with a Hallowe'en costume purchased at Valu Village.

There is little stretch and the legs of the catsuit do not adhere to the legs, so that it's not form fitting. That is not active wear. This company charged a rather ridiculous amount of money for this item and frankly, I will never order from them again. I will pass that message along to whoever wants to hear it.

This company has no respect for its customers.

Yesterday I received my delivery of the JANET T-SHIRT. It is terrible. It was my worst ever on-line shopping experience. The shirt is very dirty, like it was packed on a muddy ground.

Leggings were a perfect fit happy with them. However the 2 tops are waaaaayyyy to small, I ordered large and I’m positive they are an extra small. Have no clue how to return them for an exchange.

I never got my order. Been trying since December. Contacted customer service twice. Now it is April and I still have nothing. I work too hard for my money . DO NOT ORDER!! This is one huge scam

The first item in my order was delivered to the wrong state and address. I have attempted to contact a REAL PERSON without success. Your 24 hour cancellation policy is worthless. Since I have not received the item and am not likely to ever receive it I cannot get a refund. There were several items in my order. Will they all be delivered to the wrong state and address? Very disappointed.

My top arrived a few weeks after I’d ordered it and was dirty and stained. The marks were on the front. When I complained they offered me 50% discount or some credit towards another purchase. Why would I want 50% discount on a top I cannot wear?! To send it back cost me over $10 but they refused to refund me this money and as the company isn’t based in the UK I have no comeback on this. The top was $24 so for that price I could have gone to a reputable company and in future that’s what I’ll do as I certainly won’t be buying from this company again. Additionally, the top was an XL which according to their size chart is 40-42”. This one measured 28” and actually looked like a child's top. It would appear other people have had bad experiences with this company and I wish I’d read the reviews before I ordered. My advice - GO ELSEWHERE! Also, please note the reply belong. . They have told me in the reply it is my responsibility to bear the cost of sending their faulty goods back so don’t be fooled into thinking they have resolved this by refunding me the postage cos they haven’t!!

This is a scam site!!!

I ordered a pair of tights and got them after app. 3 weeks.

The tights are very poor quality and with a homemade appearance.
These are the worst pair of tight I own now...and I have quite a few...(except if you would like to show your underwear when working out as they are very see through ;-))
Both fabric (which is like what cheap t-shirts are made of) and fit are poor. Cheap chinese product.

I am sorry that I did not check the reviews before buying from here.

Luckily I did only buy one pair of tights. So I do not bother returning them as you have to pay return costs yourself...to China...

Failure to deliver goods
I ordered goods on 4th February which are still to arrive despite the fact I had an email they were shipped on 14 February. I have received an email from support who said they would get back to me but not heard anything. Order no RA35033. I ordered these expecting them to take no more than three weeks to arrive but it will be April soon and no sign of them. I have requested my money back but will wait to see what happens

Never arrived after waiting for six weeks. Never buying from them again.

Very disappointed. This is one of those websites that import products from China and don't take any responsibility for the delivery or quality of their products. The customer support is useless as they simply do not help with anything other than ask for 'photos'. I am very shocked with the positive reviews here, certainly not real ones.
If you want a good website to buy your products go to Armatura or Fabletics instead. They are very good.

SCAM!!!!
Stay away from this website. They won't send you the products that you ordered. You will get some cheap instead and they won't give you any refund.

I was deeply shock by the running leggings I ordered after seeing the photograph of them on instagram and what i received were poor quality fabric and make up that they just need to go straight in the rubbish bin. A complete con disappointed beyond believe.

i placed my order on 14/1 and finally i received it today. it was sent directly from china. i am not surprised that the products are made in china but i can easily find the products in taobao with ~1/8 of the price at rock active! though the design and quality is fair, will never buy from rock active again!

*** DO NOT BUY FROM THIS SCAM OF A COMPANY ****I ordered my top January 25th. Same situation as everyone else. No tracking number provided. Every time I email someone they send me a different link and tell me that it’s in “transit” and I will get a tracking number shortly. NEVER get one. I’m absolutely fuming. Sick of being lied to. They sent me a link to show it was in transit and the whole page is in Chinese. This company is a scam. Better Business Bureau has been contacted. My lawyer will be contacted as well.**** DO NOT BUY FROM THIS SCAM OF A COMPANY ****

Still zero information about tracking information and delivery date. Replies to the email I was sent in regards to my concern are undeliverable. Was told that order was shipped and I would be given a tracking number immediately, as somehow there was a "mistake" that one was not given in the first place. 3 days later... nothing. I will allow 24 hours to rectify this, or the Better Business Bureau, my credit card company, and my lawyer wil be called. I will also go the ends of the earth on every social media outlet, letting people know that this site is bogus.

I saw your products on facebook and was impressed by the cuteness of the leggings and top. I was about to place an order until I saw a picture of a top and bottom (set) that I already have. Then I realized that your website is a scam. You are showing images of products made by bigger companies and making people believe that those brands are yours. Bad, very bad...especially knowing that your company is based in China. Please quit scamming people. You're showing good quality products made by other companies and when people get their orders, they are very disappointed. You people changed the top/bottom name brand from PE Nation and changed the letter N to an F and named it FATION. Please quit your dirty scam practices.

Poor quality clothing and the best option of compensation is 75% off another item ....which is going to be equally as poor quality which will also take weeks and weeks to come.
Will not be using again.
Wish it was easier to detect these types of companies.

Will never buy again. I did a purchase of more than $200 USD, the items were shipped in 4 different packages. One took 7 weeks to arrive, another one did not include all items. It was super painful and time-consuming to make them understand that one top was not sent. Finally, after 2 weeks bugging them, they finally decided to send the item again. They don't refund. The top hasn't arrived yet, I did the original purchase in Mid November. As for the quality of the clothes, the hoodies are fine, the sets are NOT good, poor fabric quality and not well done. The price is way too high for the quality and the waiting time is not acceptable.

Do not buy from this site! I recieved my item and it was COMPLETELY different from the picture AND it smelled like horrible chemicals! My profile picture shows what I was supposed to recieve (left) and then what I got (right).

Update: Spoke with Rock Active and according to their policy, I AM responsible for shipping the item back to them! Which isnt like your typical $7....they are in China!!! OR I can get a 75% coupon to get another item that most likely won't fit the description! The package that was sent to me was NOT from a company but what looks to be an individual from an Asian country.

ALSO BE WARNED! THIS COMPANY IS NOW ASKING PEOPLE TO LEAVE A REVIEW PRIOR TO GETTING THIER ITEMS FOR 5% OFF TO IMPROVE THIER SCORES!

Most pathetic and horrendous experience. It's been over a month since I placed the order. No idea where the clothes are. Customer service sucks. This coming is all pathetic.

Items ordered as shown on photo is different from the received item. Item received 1.5 month later.

This company is the con I have been chasing 4 months more than 30 emails but keep on telling me wrong track number and trying to make us give up they always do to con people

Stop let advertise or use Facebook or Instagram

#Facebook #Instagram this company is terrible please let me know how to sue this company lets sue all together to stop con people