Hello! Thank you, thank you for all the things you do for your customers; for what you present but also, for your kindness! Likewise, that of your attention towards your customers! For my part, I am not only satisfied with your preferential treatment, but also with all the beautiful clothes and products you present! They are all as beautiful as each other, and I do not doubt also their comforts! Besides, I hasten to be able to try and wear them; upon receipt of the package !! 😊 In addition I already have in mind, other clothes for my next order, that I wish to do as soon as possible! I admit that it is hard to choose, so the choice of these beautiful clothes is big and envious for their styles; very neat and designs! And very easy to order!
With that, I thank you again for everything, and I am delighted not only to return an order, but especially, already to dream these clothes, my first experience at home; which is more than satisfactory !!
Thank you very much
Review by Nipur4 months ago
First time ordering from this site. I have not received the items yet (will provide reviews on items later), but so far I'm very pleased with their customer service. I sent an e-mail to revise the sizing. I didn't read the notes to size up until after sending in my order. Customer Service responded to my e-mails, and took care of my request. Sending e-mail works best. I also received few discount codes thru e-mail for my next order. Now I look forward to receiving the items.
Review by Trevena4 months ago
My top arrived a few weeks after I’d ordered it and was dirty and stained. The marks were on the front. When I complained they offered me 50% discount or some credit towards another purchase. Why would I want 50% discount on a top I cannot wear?! To send it back cost me over $10 but they refused to refund me this money and as the company isn’t based in the UK I have no comeback on this. The top was $24 so for that price I could have gone to a reputable company and in future that’s what I’ll do as I certainly won’t be buying from this company again. Additionally, the top was an XL which according to their size chart is 40-42”. This one measured 28” and actually looked like a child's top. It would appear other people have had bad experiences with this company and I wish I’d read the reviews before I ordered. My advice - GO ELSEWHERE! Also, please note the reply belong. . They have told me in the reply it is my responsibility to bear the cost of sending their faulty goods back so don’t be fooled into thinking they have resolved this by refunding me the postage cos they haven’t!!
Review by Reut Esmailpour4 months ago
I was skeptical at first (low prices) but the fabric was of high-quality, and Iove it! Only thing was that I found my bra a little tight for a medium (which was ok, but I was happy I didn't take a small lol). Will definitely re-order from Rock Active :)
Review by Rukoira4 months ago
Loving my new top. Buying online is never easy but Rock Active make it that bit easier cause they take the pressure off if something isn't right. But the top is great! I especially love the back of it! The fabric is a little bit tighter than I expected but I love it! Will definitely be buying from Rich Active again
Review by Bojohla4 months ago
I loved the clothes. I couldn't decided what to order first. Although my expenses are limited the prices are great!!
Review by Jahnita Rudani4 months ago
Worst online shopping experience ever! Only 2 of my 3 items have arrived, 6 weeks after ordering, and they are comically small despite having based my order off rockactive's sizing chart. The fabric and stitching are of poor quality, and the packaging states that these activewear garments are to be hand-washed and line-dried only (care instructions were not listed on the website, so a typical American customer would assume normal machine wash and dry, am I wrong?). Wish I had read the fine print about the "free shipping and easy returns..." because the return policy is garbage and I have zero faith I would ever get any money back. I'll save myself the return shipping to China and just give this overpriced crap straight to Goodwill.
Review by Maralissa Achhorner5 months ago
Poor quality. I bought Nuria Loose T-Shirt. It is tight at the good level, size S fits good and is relevant to my usual size. But...
The fabric is of poor quality. On the label it's said to be 95% cotton and just 5% spandex. It's unsuitable for training. It still would be ok for daily wear if not the back side which is in the main picture on their webside. Mesh panels are barely transparent, it looks nowhere near like in the picture.
Don't buy it :-(
Review by Chittagong5 months ago
Dear RockActive shop,
Honestly, yes l did not receive my order yet, but it’s not my first time to shop online the different that time was receiving email from CEO of the shop welcoming me and cheking if i have any comment ! thanks for being so professional and make feel so special (VIP) .. l promise you to be so loyal client..
Review by GaianMonkey5 months ago
I never got my order. Been trying since December. Contacted customer service twice. Now it is April and I still have nothing. I work too hard for my money . DO NOT ORDER!! This is one huge scam
Review by MadeleineJoseph Derrow5 months ago
I bought by Rock Active several pieces and I'm very happy with the quality and design of them. Everybody ask, where I got this stuff and of course I explain the details. I will for sure buy something again.
Review by Sandosh5 months ago
I don‘t want to refund any of your products, i just want to cancel my order (which was confirmed round about 03:00 am this day) bacause it was made by mistake. Nothing is shipped till now, so i just don‘t want to get charged for products i do not want, especially because i try to cancel it during the first 24h. So all the other stuff i have to fill out in the „form“ can not be the real reasons or receiving dates, because you can only answer those questions when the order would have been delivered, which is impossible because i ordered this night!!!!! (By the way, the „apply“ button for your cancelling/refund thing was not working as well so i couldn’t finish it). This is getting hilarious!
Review by Sjef5 months ago
I have ordered a tip last year November 2018 still hasn’t arrived!!! Have been I contacted constantly they then said they sent me a replacement in January this year!! Still not item and then they said the item they supposedly resent said they haven’t got it in stock I can order something else for same price or get a voucher!!! I’m sorry but I would never order anything ever again!! This is the biggest joke going no offer off a refund!!!
I think I have made a massive mistake ordering from them!!! My advice don’t bother if you do you will get no items or crap versions of what you see on line!! I wouldn’t know as I haven’t received anything!!!! Quick enough to take your money!!! Scam does ring bells!!! If I do receive item I really didn’t want and it’s good quality I will review but so far Zero!!!!!
Review by Efta Curtsinger5 months ago
Ordering was very easy and the selection of clothes is very nice. Now let’s wait and see! 🍀
Review by Fereshteh5 months ago
Review by Feelex5 months ago
Always kept me posted about my delievery, good products and fair prices 👍🏻 considering to order again some time.
Review by CustomerShaun5 months ago
Yesterday I received my delivery of the JANET T-SHIRT. It is terrible. It was my worst ever on-line shopping experience. The shirt is very dirty, like it was packed on a muddy ground.
Review by Genia5 months ago
I ordered the Margaret Jacket. The team at Rock Active were very helpful and great at providing updates in my order at each stage.
The jacket is very comfy and fits well. Looks exactly like the photo and seems of good quality.
Only negative is slow shipping as it took a month to arrive.
Review by Sumaiyah5 months ago
Placed an order yesterday...it was hard to choose as I want everything! I literally live in workout clothes. Ordering was very easy and i was grateful for a coupon code! Can't wait to receive my order to see if sizes fit then I will be ordering more!
Review by Badlose5 months ago
This was my first experience of ordering with Rock Active, it was easy, straight forward and I received a discount for joining. Free shipping anywhere in the world will definitely have me as a returning customer. Thank You
Review by Bafford5 months ago
Fast and very reliable😍love the way they offer services.
Review by Dwaipayan Kryvianok5 months ago
I like the clothes however the sizing is really hard to figure out and it's too expensive to send things back. I've ordered six items and I'm only able to wear one. So that ends up to be a pricey item.
Review by Freebiesheebie5 months ago
So far, I've ordered 6 items (3 tops, 1 set & 1 legging), they all arrived fine. I love all the tops, I think the materials are of good quality and mostly, I bought them for their trendy designs. I was disappointed with the leggings though. The Kinsley (may have gotten the name wrong, black and white combo) set I ordered was Medium as that is the size that fits me I if I purchase them from Nike or Adidas. However, the legging from the Kinsley set is still too small. I compared the width against the ones I have bought from other brands and it is a good 2 to 3 cm narrower. I felt there is something not right with the sizing of your leggings. They are as skinny as toothpicks! Having said that, the grey piece with graffiti on them, also M size, fits better so I came to the conclusion that there is inconsistency in your sizing. Finally a question, if I am an S size for top and M or L for bottom, am I able to order that way for sets?
Review by MrColin5 months ago
Rock Active has a great selection of stylish gear! I instantly fell in love with a pair of leggings and by the time I checked out I had added four more items to my cart. I'm stocked to receive and try on my new workout apparel.
Wish the mobile site had thumbnails to browse through. There was a lot of scrolling up and down.
Review by TiGuyLaLune Demper6 months ago
This is a follow up to my first review. After 5 days, I am still being asked to send pictures of the item I am sending back and I still haven't received any of my original orders.
I am tired of this and will be contacting my credit card company to get my 100% $ back. DO NOT EVER ORDER FROM THIS COMPANY!
I suspect that all the 5 stars reviews were all left by their own employees or themselves. No way could anyone say that they sell quality products! I am also going to lodge a complaint against them on Facebook.