I cannot recommend Robyn Rhodes jewelry enough for gifts for friends, family and even when I want something special for myself! The entire staff is so friendly and helpful! Unique, beautiful and amazing quality!
Review by Khuldeepak1 year ago
I purchased a sliver sparrow necklace for $50 from Robyn Rhodes. What I received looked like a $5 necklace you can buy at Walmart. It’s a cheaply stamped bird charm and lackluster necklace with absolutely no sparkle – I’m not sure it’s even real silver. It looks cheap and fake and is definitely not worth $50. I contacted the company about returning it and was told that they will accept the return but that I will be charged a $10 re-stocking fee and of course, shipping cost would be my responsibility. I understand the shipping cost, but a re-stocking fee, seriously? This is a necklace, not a sofa. So basically they get an item back that they can re-sell at full value and I’m out $15 for having ordered this piece of junk if I return it. No wonder they have a $10 restocking fee – they must get a lot of returns when people receive items that look nothing like what they are expecting. I kept the necklace to give as Christmas gift for a teen and instead I spent the $15 buying almost the same necklace on Esty for $17 that looks MUCH better than the piece of junk I was sold.I should have checked there first!
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Ventura Boulevard 11426