Roadhawk DC-2 purchased in April 2015.Has worked very well .. up until now.It has decided that the year is either 2000 , 2008 or 2034.I have formatted the SD card a number of times, put it back in the DC-2 and let the DVR do its thing but to no avail.It obtains a GPS lock but never correct the time/date.
I gave it 4 stars as it has performed very reliably until now.
Review by Roki3 months ago
Reviewed this in June as have two cameras where date showing is Jan 2008. Emailed trakm8 support asking for solution to problem and received a new firmware bin file with reply. A quick delete old firmware file on SD card, replace with new one and both cameras working as they should again.
Review by Isatheowl3 months ago
Have had a Road Hawk HD for 3 years, it worked great, no complaints. Then one day, I removed one of my SD cards to view the footage on my PC as norm. Ever since then it either shows year 2000, 2008 or 2034 on the date stamp and an entirely different time altogether. After months of waiting for some kind of patch, nada! Well I say that, there was a "firmware update" apparently. What that did il never know as It certainly didn't fix the time/date issue that's for sure! I can no longer rely on this camera. Road Hawk you have lost a customer! Choose Nextbase all day long!
Review by Adeyanju3 months ago
Bought this as it is the recommended camera for my Volvo S90 due to the intellisafe pod - picture quality is fine, although I found my old Nextbase (which couldnt be used in the S90) had more features in the setup menu.
GPS lock is poor - i have heated windscreen and it warns in the manual it might not work, wish i'd read that before i bought it. My fault for not properly researching and accepting Volvo's recommendation. External antenna available but I've had my cam hardwired in, and I don't fancy having a magnetic antenna on the car roof, and not sure where I can get this permanently wired so it's outside the vehicle with the wire concealed - where would the cable enter the car to reach the dashcam?.
GPS lock actually does light up periodically, but even when it says it has GPS signal, it places me about 30 miles west of my position. Not much use.
Compared to my nextbase, a bit disappointed especially that I need even more cables dangling out of the side of it to fit an antenna, doesnt look very neat as it is, and the wife wont be pleased with cables everywhere on her side...
Review by Cpgs Tollund4 months ago
My 2nd and 3rd roadhawk bullet r+ developed the same problem , brilliant when working but the mini usb at the base of the camera doesnt like frequent swops with leads eventually seperating the joints at the inside of the unit , at first the back up team were friendly but they are unable to repair the units , I am waiting patiently for my unit to be returned so that i can find someone helpful that can repair one , in the mean time its over to the nextbase ride cam , which unfortunatly doesnt give such a good recording stability
Review by Moncia4 months ago
I bought HD2 dash cam and give you two years warranty, in last two years I sent it more than three times to repair it. Can’t power on if you use it for a few weeks. Not worth it and go for nextbase dash cam.
Review by Brigg4 months ago
The camera initially worked fine but after 6 months I could not connect to the camera.
I called their customer support dept. Who were initially very helpful but that soon changed and they told me I would need a new camera, as there was a hardware issue.
As I purchased the camera through a local installer(who apparently wasn't registered with them) they only gave a 3 month warranty.
Everything these days comes with at least a 12 months manufacturers warranty, regardless of who fitted it!
Avoid this company and their cameras and save yourself a lot of hassle.
Review by Saeema Parsonez4 months ago
Have two DC-2. They use to work fine but now record intermittently and with a 2008 date that bears no resemblance to present day/month. I am told awaiting software update, downloaded new software update today and NO difference. The software is only for Windows laptops so unable to use a Roadhawk on Tablet or phone which in this day and age I find unbelievable.
Review by Troimer Northrup5 months ago
My personal review of the DC3 is a good one. The camera has always worked for me without any issues, and it is packed with the latest technology and features. My dealings with the dedicated tech team have always had positive outcomes, and they are always very helpful and polite
Review by Sharonesqe8 months ago
Quick delivery quality camera
Review by Budfox9 months ago
Great bit kit when new OR working, don't last very long always need formatting etc other dash cameras are so much better to use and work with compared to a road hawk kit, cheep bit kit won't last, shame really
Review by GVDriver Bolet10 months ago
Our DC-1 has always worked as it should until google maps stopped working. On ontacting RH they advised a software update is needed - but it is not available for the DC-1.
It is appalling to find another company that takes one's money and then leaves one in the lurch. To keep being told it is the same with everything is of no interest. Our interest is our DC-1.
Review by Mrkkieffer1 year ago
Bought Roadhawk Vision as wanted a mid range camera. Firstly the app wouldn't download files, then the camera stopped working after 36 hours.
Customer service is appalling. It took over 24 hours just to email me a standard returns label, 48 hours to reply about the app problem, then when I was notified that they would be issuing a refund (at my request) I had to chase them several days later to get it.
One star is too much.
Never again will I buy from Roadhawk (who are owned by Trakm8).
Review by NotSureY Stuva1 year ago
do not buy from roadhawk website they send out cheaper crap items then tell you they are an upgrade when the item they send can be brought for 25% of the price elsewhere they said i can return which i did then had to open paypal case to get the refund but they still not even pay return postage which by law they have to so reported to trading standerds
Review by Leigham Dinsey1 year ago
The worst camera I have ever owned. Out of the box .. app connected once, had no control over the camera at all, menus dont work. WIFI said it was connected but app kept saying it wasnt. Spent most of an afternoon, app simply does not work. Took out the SD card, what had recorded when played back on a laptop was just green lines. For 2018 this is just junk, do not purchase this camera. Quite simply total rubbish. I have posted remarks on Roadhawks face book page, plus one of the videos.
Review by Idelle1 year ago
The date on the recordings is always wrong. I set the date and time which is correct but when I review a recording the date is wrong. I returned it to Roadhawk but they said 'no fault found they said'. So I have very disappointed with this unit and also found it slow to down load and review pictures to the phone via wireless. Quicker to remove the card.
Review by Amninder1 year ago
I have used Roadhawk car products for past 6 years but recently upgraded to HD-2 version. It unfortunately has a processor / firmware glitch which causes a power failure and camera becomes unusable. I’ve had multiple replacements but problem persists. HD-2 model now no longer marketed but not providing refunds / replacements. Customer service when based in Cornwall excellent but since transfer to Birmingham last year it is now slow and very poor. Great shame. Their older products are still working well but obviously product development has been an issue.
Review by Arl1 year ago
Customer service is none existent. Sent several emails and given a logging number saying they will get in touch. Still waiting. Great product but makes you wonder if warranty is worth anything as they won’t answer.Rubbish C.R.
Review by Cristionna1 year ago
Road Hawk camera great, after service and memory cards rubbish.
Dispite the biggest card they sell, quoting to work with my product it doesn't and when emailing to get it sorted out no reply was ever received.
Customer care sucks.
Review by Fleet1 year ago
I've bought from them twice, never had a problem. They lose a star for jumping on the Black Friday bandwagon. I'd have been more than happy to have been e-mailed about a pre-Christmas discount, but to have it associated with an American marketing gimmick just annoys me.
Review by Dheerendra1 year ago
Very helpful company
Review by Bfairhurst1 year ago
Review by Arlisa1 year ago
Great compact camera for biking and mounts available to use in the car. Only tried it in the car so far and picture quality good for the price and pixel. Downside like so many bike and dash cams is the battery capacity. 1 hour is just not enough with todays technology. Hard wiring is risky for someone not technically minded and expensive to get main dealers to carry out. This applies to both bikes and cars. Cables hanging everywhere are unsightly. Cant understand mobile phone battery technology can't be incorporated.
Review by Asialynn1 year ago
Excelent phone and email support and the people you deal with seem to really know their product and want you to get the best from it. Great products and brilliant support - win win.
Review by Gelsomina Elpidorou1 year ago
The camera a dc2 is everything you need in a dash cam . It's not intrusive on the windscreen theres just the two light to show power and that the GPS is working .