My computer was unusable due to frequent "alerts" from "Apple"...I believe that the Malware was planted by Risezone...They then offered to "help"...but I am convinced that they only removed the Malware THEY placed.....
Review by LeeO Voicu2 years ago
SCAM trying to get you to pay for MALWARE Removal
From what appeared to be Apple Support on my Mac, a chat person asked for my phone number to call and give service/support. Phone immediately rang and a representative named Jonathon told me I needed to pay either $99.99 for 3 years of malware protection or $299.99 for 10 years of protection. I asked many questions because I was skeptical. This is a brand new Mac and I was having a hard time feeling comfortable with the conversation. While on the phone with them, I took my daughters phone and googled the company and saw the complaints and immediately to Jonathon to cancel everything. Called American Express to cancel the transaction and to have them watch for fraud. Contacted ACTUAL Apple support and they quickly walked me through cleaning off my MAC and making sure that the rep from Risezone was completely off of my computer.....
Review by Ortinggarv Hammock3 years ago
They said that they could fix the problems on my computer and also put in a safeguard for further problems. They did not do what they said they were going to do
Review by Spiritman4 years ago
My Laptop is all screwed up with stuff don't want and they get in my system at will
Had problems with computer backing up. Found them - looked legit -when they called the caller id said MS Service or to the affect. They took over my system went through all files added software I don't know what it does. Now while on computer they just pop up at will - sometimes they initiate a chat saying they need to update something or check something.=other times i get a pop up that says another user has joined you and your network - I don't have a network - just my computer and printer. (Wireless internet) I paid the first time $70 then they put McAfee on for "free for 5 years" but it shut down a week later - i called they needed another payment of the now $249 so I gave them $80 and Mcafee was ok. Then 2 weeks later all kinds of freeze ups = contl - alt - del and safe restarts an mcafee gone - guess who pops up - that's right - they said that I have a virus they need to check and needed payment - dummy me i paid the ballance now i do have Mcafee but alot of other crazy stuff. and every once in a while someone logs into my system I know they are there. The minute I go to reduce screen to see if anything pop up - puff there gone and my system is locked up. Just google RISEZONE pages of scams and people ripped off
Review by Mohita5 years ago
Risezone a Big scam India
I can not disclose my name but I worked for this scam company for 4 months. I gave my 100% and worked so hard but the owner the sucker did not release my salary. I can not do anything but I can disclose a true story of this scam a big scam by Risezone. They guys are calling to users by saying Microsoft or Norton, Mcafee and so many names. Also they can create a pop-up on user computer. They scare people and getting money. Its a big scam. Risezone a big big scam. Mr. Director, i will not let you go. Release my salary or I will let you show what I can do.
Review by LorraineD5 years ago
Claimed to want to fix my computer because of infections
I was needing help with my Norton Antivirus on my computer so I looked up a customer service number online thinking it was legitimate and when I called the number a woman answered with a thick accent, like she was from India or something. But s he wanted access to my computer claiming that her technician would fix all the viruses and infections for $99.99. So I fell for the scam then tried to look up the phone number again because I was having problems and it is not a registered number. So a few days later I called another supposed to be Norton number and this time an Indian man answered and it was the same thing all over again but this time I realized it was a scam. They keep calling me harassing me but I never answer when they call but he has left voicemails. I changed all my passwords to my computer and anything else I could think of, but I got cheated out of $99.99.
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