I have bought 9 cars from ride safely over the past several years, I have had 1 or 2 times that there was a paper work problem ,, every time the problem was resolved on a timely basis. I once went to pickup a car and found out that it was damaged by co- part on there lot and I had to go thru a refund process with ridesafely and co- part.... Leslie and her team worked with me and co/ part during that whole process successfully ,,, thanks to the ladies... my last purchase I had haulmatch deliver my car to Birmingham from Tampa ,,, super fast pickup and delivery,, 3 days from purchase to delivery,, thank you
Review by AlpR1 month ago
Everything has gone well the people ive talked to are nice only complaint i have is the auction fees are high
Review by Maryphil Mastvelten1 month ago
Everything went smoothly. I wish you would allow at least 2 open bids for newcomers, but I understand that you have to protect yourselves as well.
Review by Eirinn1 month ago
It was a great experience buying car from people I do not know and have not seen. Chukwudi Aladiuba from Nigeria.
Review by Montecarlo Nena2 months ago
Haven't received vehicle yet but staff is extremely helpful and courteous especially Leslie. Thank you
Review by Bluekim Ziniatis2 months ago
Nice experience with nice stuff
Review by Faxriddin2 months ago
credit card payment can be accepted for all transaction including pay off. Fees are more than purchase amount
Review by Taimur Bergkamp2 months ago
I bought a car from this site.This was a hug mistake. After I bought the car I was told the car had NO key. This was the beginning of one of the biggest cluster f%cks I have ever encountered. I spoke to people at ridesafely and informed them that I was out of town and that they needed to get a key for the car. I was told by RS that they would find a transporter. The next time I got a call it was the transporter saying he was in Texas where I lived with the car. I called to set up a locksmith at the last minute because the car is all wheel drive and cant be put into neutral.The locksmith couldn't get the key programed so the transporter dropped my car off at some impound lot. I then find out that the car was picked up by some other transporter and dropper at my house. At no time did I know this and was not told until it was done. I did not authorize this and I was not asked before it was done.
I was later contacted by Ride safely and told I owed them more money for transport and if I didn't pay I was not going to get the title of the car that I paid for in full.
This has been such a total CLuster F88k. Check out the BBB and you will see the truth.
Review by Jelastin2 months ago
Phone Customer service is great, the online texting service has uninformed personal, 2 out of 5 on it. My 2nd purchased both times high bidder when auction ended but would not accept my high bid, 1 out of 5 on that. I paid more therefore I did purchase.
Review by Migtastic3 months ago
This is my first purchase with RideSafely, OK so far.
After making arrangements with HaulMatch to pick up the vehicle, I was notified that storage fees must be paid or they wouldn't pick up the car. This is the only flaw in the process as these charges didn't appear until AFTER the car was picked up. I guess I'm lucky that it didn't become an issue but I wish there were an easier way to monitor storage fees and pay them. Other than that little detail, the sale and delivery went smoothly and I will use this service again.
Review by Ecoegg3 months ago
Ridesafely.com is a Broker that allows the general public to bid for crashed vehicles at auctions where only Dealerships, Salvage Yards, etc. can normally bid. The final price I paid was about $1000 more than my bid (excluding tax, title, and transportation which I would have had to pay no matter what). Of that $1000 about $300 went to Ridesafely so it is reasonably priced. The only downside is that all brokers (Ridesafely too) use unsecured funds to pay the auction company. This means that the Auction Company's fee gets bumped up 200-300 dollars. I researched and there is no easy way to bid at private auctions though so the extra cost is worth it.
Review by Truckben3 months ago
i am satisfied with my work on ridesafely.com i didn't find better yet,
i did try with other site, they are not clear with their work, especially for the fees that i have to pay...
Review by Mukhayyara3 months ago
Satisfaction great glad to do business with ride safely because I save a lot of money thank you very much
Review by RiseOfCrystal3 months ago
a rep called me three times about my drivers license without checking the fax q that u already had and then when I said to her that I had faxed it 2 times she hung the phone up in my face.
Review by Hridai Skyemocion3 months ago
I don't do this very often and trying to figure out auction costs before the auction can be confusing, especially where the deposit for bidding ends up.
Review by Zamara3 months ago
Effective And Responsive. I have purchase 3 trucks with RideSafely and never had problem. I will recommend this guys for sure.
Review by Khamida Kohi3 months ago
Won high bid then got bumped 500.00 didn't think that was necessary. Real cautious about bidding now.
Review by Lrv3 months ago
Have not received my order.
Review by Cú Ketti3 months ago
Hi I am very happy to do business with ride safely because they taking of me when where necessary and I recommend it ride safely to everyone who's wants to buy a vehicle
Review by WagDesign3 months ago
I don’t like the idea of not picking up the vehicle and title the same and the length of time it takes to get the title in the mail.
Review by Joahnna3 months ago
I’m very please with the service they were able to answer all my questions and make the buying experience simple.
Review by Gandde3 months ago
I have had a lot of misunderstandings in regard to the processing. Customer service hours are not very good, however, this is mostly due to the fact that I am in Alaska.
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RideSafely is the #1 Online Auto Auction – Your Trusted Partner For All Your Auction Needs. Our auction web site is always here to help you find the right vehicle that will fit your budget and your needs. Additionally, it will guide you on how to bid or bid for you, purchase, and even arrange transportation to your home whether you are international or domestic.
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