Fatdaddy - ESkate, EBikes And Urban Mobility Reviews

Good in general, experienced logistic issue but solved at the end.

Wanted a boosted board remote. None around. Fatdaddy sorted me out. Lost a star for high expense though

This is my first review but I feel compelled to write something about this company. After ordering a read the reviews on here and panicked. I had called the company a few times because my card was not being processed and my order delayed. Eventually I managed to speak with someone and gave my explanation. The payment went through but the order didn't seem to progress. Eventually I managed to receive a reply and it was apparent the order had been dispatched - just I hadn't been notified. I received the order yesterday and all is good. The moral of the story is - as I see it - they appear to be struggling under the sheer volume of orders or work and haven't got themselves properly sorted out. That said the site is not a scam and the order came through in pretty quick time.

I made a order the 5th June 2019. It got lost in the shipping (that happens). Tried to contact Fatdaddy - and was sure that the order was on the way again (a new package). I did not receive a Track and Trace number or any email that say that the new package have been sent.

It's almost 2 months ago that I ordered.

I phoned them on the 6th august - and they told me that it got lost in the shipping again (Im I the unluckiest person on the planet?). They would sent the items asap with a new shipping company today (6th august). But they was missing one item - that I needed in the order - but I cancelled the one item - and gonna buy it at someone else here in Denmark.

Thanks for the quick response on the phone.

:-)

Same Problem, no communication. Still waiting some update for the shipment. No answers on eMail, WhatsApp or Livechat.
I know fatdaddy is a serious shop but I very upset for,this order :(

Edit 29/07/2019

After few emails, problèm was solved. They send my tracking number and received my order in time.
Thank,you

Ps : please, communicate more :)

This board has taken me 42 days for it to finally arrive,

The board is in great condition and works amazingly well,

Customer service from fatdaddy was great but the only thing lacking was the delivery time, I got promised by the website it would arrive "mid April" so I made a order on the 13th of april, it's now the 25th of may and received it today.

Other then that I would recommend fatdaddy to my friends

Great product and a smooth buying process.
Very happy with my board!

Would recommend this shop to anyone who’s looking for a electric skateboard.

Had a blast at the Esk8 Kart last on the 5th of Feb! Good people, no hassle!

you guyz have the best product
the only thing let is the shipping prize
but i love your site

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