Stay clear of this company. The worse of them kind. I recently open an account. I transferred 2000 pounds back to my home country. No issues. I then tried to transfer 4000. However this time it go to referral. So the compliance team send me an email asking for prove of where my source of money came from. So I sent them my 3 months payslip from my company. My credit card statement. My current account statement. Then they sent me over 20 transactions and asked me what they are for. I had to explained what each one was, even for those that I went into the bank and paid over the counter and money I transfer from my other bank. Try to reach compliance team is like waiting to paint to dry. Have to wait for over 30mins to get through. I do not know who the company employ but they do know how to make their customer angry. Worse company I have ever come across. Try to ring compliance team on Saturday is even worse. Had to wait for over 40 mins. Got pass over and over and end no resolution. They just play you around. The fee was only 16 pounds. For god sake why do they like making people lives miserable. I know they have to check but if I was a criminal, would I keep ring them to sort my issue out. So stay clear of these clowns.
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