The bottom line is by booking with them you risk paying out money for an unavailable product. It takes days to get your money back and you likely will miss availability on other tours? Worth the risk booking with them? Probably not as there are many other more organised tour companies it seems that you can go to instead.
Useless company. They take bookings through agencies who take the money upfront. Only when your money is gone do they inform you that there is no availability. You then have to wait days for a refund from the booking agency.
VERY UNPROFESSIONAL COMPANY. IF THIS IS HOW THEY DEAL WITH BOOKINGS, IMAGINE THEIR APTITUDE AT RUNNING TOURS!!!
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