I think it is some kind of joke. I scheduled a pick up 3 times and no luck whatsoever. To begin with, they give such a huge window (9:00 to 15:00) that it defeats the whole point of giving a window in the first place. Now, you still make plans around that and no one shows up. Perhaps something went wrong.. You schedule it again, deal with the 6 hour tentative window and guess what, no one comes this time either. Being a diehard, you try yet again, thinking, third time is the charm and well well. nope! not in the Returnista world! Please do everyone a favor and be realistic of what you can and can't offer. The worst part, their support desk is equally clueless. They send an email after the window expires that says.. hey so how did it go.. did someone show up? Total waste of time.
Review by PaultheDanger2 months ago
So simple and easy
Review by Modernshopper Ermides2 months ago
I could easily plan the return online for the next day. The carrier came to my house on time within the planned time period. Great service!
Review by Milanni3 months ago
The first day I have scheduled the pick up nobody showed up. So I contacted the costumer service via WhatsApp. A part being very rude it took a several messages to schedule another pick up which was suppose to be today. Once again, nobody showed up. I am very disappointed and frustrated as I don’t like to waste my time
Review by Mbekeka3 months ago
It was great and painless! Wonderful service :)
Review by Taleta3 months ago
friendly and ontime
Review by Englebury3 months ago
Was a great experience! everything went smoothly.
Review by Franciel Kalton4 months ago
Alles was duidelijk en simpel. Super!
Review by IHernandez4 months ago
Great service cannot recommend more!!! The pick up comes to my office gets everything I need to return no questions, no issues. Amazing!
Review by Anesthesiologist5 months ago
Yesterday, I had returned an item that I had ordered via Returnista. Today, I still had not yet received the email with the address sticker so I sent a message to Loavies. Not only were they extremely friendly and so very helpful but they actually solved my problem in less than 45 minutes. I'm terribly impressed with their customer service and would highly recommend ordering from Loavies, needless to say their clothes are too cute.
One very satisfied and happy customer!
Review by Heavy5 months ago
Easy to navigate website. After the process I didnt have any questions about what I needed to do. The information was easily available.
Review by Syneisha6 months ago
5 appointments, nobody shows up. Very annoying waiting at home as they send me a message; ''are your packages ready? the driver will be there soon''; nobody comes??
Very bad! Solution according to the company; you can deliver your package at a DHL or PostNL point yourself..... If that would be possible I would have done it in the first place...
Review by Sarfaraj Barrentine1 year ago
Great service. A bit later than communicated though. Not a problem
Review by Palimaru1 year ago
Review by Sandoche1 year ago
I had booked an appointment 2 days ago. Nobody showed up to pick up my package. I've been contacting them through email, no one answers. I've been calling them, I get voicemail. I'm trying to use their live chat, I get through a series of questions that I have to choose an answer, which leads me to a screen telling me to call them or email them. It is totally ridiculous, I wouldn't recommend it to anyone.
Review by Jackz Puruma1 year ago
Returnista is rated 4.0 based on
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