Ordering was easy and baskets shipped fast. The product was of high quality. When I reviewed my credit card statement it was a different amount than the invoice I was sent when I placed the order. I went online and it had the same amount as noted on the invoice sent when I placed the order. When I called, they sent me the actual invoice which included a 35% shipping fee. Although it is possible that I missed this fee when ordering, I am very anal when it comes to shipping fees, so it's doubtful. I found it very odd that the information sent to me, when I placed the order, did not include the shipping fee on the invoice and when I looked up the order online, it too was void of the shipping fee.
Review by KumbiM Rrahmanaj1 year ago
Service is always 5 star. Joan Duffy is amazing.
Review by MagMak1 year ago
I was charged more for shipping. I bought 4 baskets $20 and shipping was $30. One of the baskets has damage. I need the baskets for a display so i just have to use them. Not happy.
Review by Lakechie1 year ago
Not happy. These pomegranates don't look even close to being real. I will have to return them. 😞
Review by Samluzen1 year ago
I placed my order from your website and I couldn't believe how fast the product shipped. Thanks!
Review by Joemoorejr1 year ago
Good, fast, and accurate service
Review by MartinaB Springem1 year ago
Very responsive. I had a special project to complete and I found the perfect tag holder. I was able to get a sample to make sure it would work and the product was at the door soon after I made the order. The tag holder seems very durable and I am happy with it.
Review by Rustico1 year ago
Very satisfied with the product, ease of ordering and delivery. I was very disappointed in the fact that the shipping cost was significantly more than the price of the product itself.
Review by Jacc1 year ago
Love the product but shipping kills you way to big of a box !
Review by KJinSF2 years ago
Customer service was amazing
Products arrived right on time!
Review by Charlie Baxendale2 years ago
Excellent customer service, quick delivery, great product, great prices!
Review by Argyllseaglass Derrow2 years ago
Great service, quickly received.
Review by Jaelien2 years ago
Extremely helpful with on line and phone call assistance....I was very impressed with service, off of a coupon upon request and the product that was offered......I will continue to return for more products!
Review by Karitta Ahlvers2 years ago
Product came on time,the Company has to review shipping cost policies,the success of Amazon besides keeping very comnpetitive is the controlled "SHIPPING COST".
Review by Mingzhe2 years ago
Couldn't have been better.
Review by Juquilla2 years ago
wish that the stock of certain items was better.
Review by Sinwi Sondar2 years ago
I have gotten everything very quickly! I waited for backordered items to come in and when I checked on the status a few days later, they were already at my door.
Review by Bafford2 years ago
I received an incorrect item and some damaged items in my order. Retail Resources quickly shipped me the correct item and replaced the damaged items. Everyone can make a mistake. It's how we handle it that makes a big difference!
Review by WynnBear2 years ago
ORDER ARRIVED ON TIME
Review by Naxo Kitteen2 years ago
They have awesome products, fast shipping and good customer service, But the boxes they used for shipping are a very low quality easily pierced and crashed, the items were not breakable and arrived in fair condition, Please use better quality corrugated boxes.
Thank you. :)
Review by Sarafas2 years ago
items never were delivered on time, no communication. Scheduled deliveries for times when business isn't even open.
Review by SandraHadley2 years ago
Received a shelf that was bent in shipping and was credited for it . Customer service people have been responsive any time I needed to call
Review by Deennis2 years ago
Quick delivery with good pricing and a quality product
Review by RWheeler2 years ago
easy to order on line and received my item VERY quickly!!!
Review by Nikujukka Pomphrett2 years ago
Excellent service. Everything arrived as promised and the quaility of these products of excellent. Thank you.