Worked perfectly, and easily. Wish they would have included parking though. Was $25. Would have still came, but have been better prepared.
Review by EmployEasily Bornemisa2 weeks ago
Excellent to provide this service, website very easy to use.
Review by Haltert2 weeks ago
Booked a cabana online the night before we went to Harrahs Rincon. It was so easy and definitely worth the price.
Review by Belden2 weeks ago
Great experience. Well worth the money. Got to meet Donald as we were leaving the resort. Had dinner and cocktails with his group. Great experience
Review by Bronwyn2 weeks ago
Wish there was an app
Review by Unbridled Adenegan2 weeks ago
I was charged twice; once my ResortPass and once by the hotel I reserved a Cabana at (Mr. C). There is no way to get a ResortPass person on the phone. This is one of those companies that try to save money by making you email back and forth forever with them! Invest on customer service people for God's Sake and stop being cheap!!!
Review by Baldeagle Nieuwpoort3 weeks ago
hard to use website, false advertising on prices, couldn't order without receiving marketing emails.
Review by Jaselin1 month ago
I used resort pass yesterday for the first time. We all had a wonderful day! I would recommend this site to anyone that wants to have fun without the hassle.
Review by Ashaani1 month ago
Great customer service
Review by Stetten Krugic1 month ago
Quick and easy
Review by Solanch1 month ago
Easy booking process and immediate access to the booked venue (we booked spontaneously on the parking lot). Great service! Many thanks!
Review by Zannat1 month ago
We did a last minute resort pass for the first time. It was a great day at a fun resort! Thank you for the memories!
Review by Abdelrazig1 month ago
We purchased two adult passes for October 1st. Our idea was to book 2 massages, take advantage of the Fitness area/pool, then get to the spa, take the massages, a shower and leave for diner nearby.
Firstly, at the reception we had to wait about 10 minutes for them to figure how to actually activate the passes. Apparently the first person we talked with had no training in this area.
Then the most unfortunate experience came when we got to the 4th floor, only to be advised that the Spa is closed for renovation until the 3rd and there is no shower/locker room access in the meantime. **at no point during the reservation we were provided with this information**
So we kept our bags with us at the pool, stayed for a short while and left as we had to drive 60 minutes to take a shower at our place and get back to the city.
We feel that we made a very poor investment and that there is plenty of reason to justify a refund. We made the concierge aware of this, but all we got was an apology.
The amenities are actually nice, as expected, but the overall experience was quite poor.
Review by Bawaji1 month ago
Easy to book, quick and convenient
Review by AndyMat1 month ago
Easy to book! No confusion.
Review by VillaMargareta1 month ago
Easy to navigate
Review by Cloet McCardell1 month ago
The location is absolutely beautiful! The resort and spa is nestled in the peaceful redwoods. The facilities have a lot of amenities: friendly staff, workout room, spa, sauna, locker room, showers, plenty of towels, shampoo, conditioner, lotion, blow dyers, etc. We spent a majority of our time at the pool. The pool area was clean, many lounge chairs, and umbrellas. Since it was a 3 day weekend, the pool was extremely busy - , but able to accommodate everyone. The only bummer was the poolside restaurant service. We placed an order and they told us it would be 30-45 minutes... an hour later we called to find out the status. They forgot to place the order. It took another 45 minutes for our order to show up. In spite of this, I will definitely give this location another try.
Review by Jual Naruszewicz1 month ago
Best experience! Very reliable!
Review by Bafford Maddala1 month ago
We followed the reviews from others and found this to be a great reference.
Review by Triaction1 month ago
So easy and convenient! Can’t wait to use the site again!
Review by Minililly1 month ago
Def come again. The staff was excellent.
Review by Zirala1 month ago
It was differcult to register
Review by Mme Barzallo1 month ago
Loved this experience!
Review by Riguaris Katelia1 month ago
Fast and easy to book and also to check-in at hotel. Valet parking is included. Staff at hotel was really nice. Would be great if I could buy a pack at the same hotel for a discounted rate.