We purchased an AcousticCurtain to mask the sound of a noisy AC unit located right outside our bedroom window. The curtain made a dramatic difference and rendered the room habitable, even for my light-sleeping husband. Hooray!
Review by Shabbie7 months ago
So far so good with the sound blockage of a media room. We had a slight measuring/length issue, but, as of today, Customer Service handled it fairly and professionally so we will update the review after the additional piece is installed. But great so far!
Review by Kincorakids8 months ago
Worth the money in my opinion. Not a miracle worker but definitely makes street noise quieter beyond the sound control offered from our double pane windows. Nice look. Installation a bit tricky with measurements of the hooks but not too bad.
Review by Naum1 year ago
Worked better than I expected. We had a problem with the dog barking with noise from the downstairs apartment, so I ordered an AcoustiCurtain to cover the doorway. I was skeptical of the cost, but if it helped at all it was probably worth it for us.
Took several weeks to arrive since it was custom. But the product that came was really well crafted, and the color looked better against my walls than I expected. The micro-velcro really helps the sealing, and the straps and grommets are top quality, heavy duty, while not looking too industrial. I could see what I was paying for, and now I think it's a good price!
It sealed well around the doorway and the noise, indeed, was greatly reduced; more more than the sand-filled door jamb blocker I'd had before. I was happy enough with it to order another one.
The one time I emailed customer service, I got a response within 8 hours.
It doesn't stop all the noise, but in this case, it did more than enough. Months later, I decided I needed another one.
Review by Traxo1 year ago
Inner layer breaking down after only a few years. Velcro also worn out and doesn’t seal adequately.
Review by Shimeng1 year ago
We needed a product that would help us turn a den into a nursery for baby #2 by closing off an open doorway into the room to block light & sound but still allowing us to come in and out. After learning that other methods (sheetrock, accordian doors, etc) couldnt work, Residential Acoustics was able to create a large, custom fitted acoustic curtain that we could hang and slide open and closed as needed. The curtain does a great job keep light and sound out to keep the baby asleep while still allowing air to flow. The staff were super helpful in coming up with this creative solution to our problem and getting the product to us in time! Thanks Residential Acoustics!
Review by Mohamady Altmäe1 year ago
Residential Acoustics is simply a first class company that makes a quality product. I needed a solution for the entry to a theater room. The people at RA gladly exchanged numerous emails and phone calls with me to help me choose the right product (which turned out to be the AcoustiTrac), and explain to me the various custom options that were available to make the product perfect for my needs (including a different color on each side). Then, the product was delayed, but the delay was well-intended because someone at RA had noticed a potential glitch in my design and dimensions that would result in substantially less sound being blocked. After talking me through it, I actually received a refund because the dimensions were reduced. The product that arrived was very well made, and certainly needed two people to install because the curtain is so substantial. Installation, however, was not difficult, and the curtain looks beautiful and does an excellent job blocking sound and light. Finally, when I discovered that the entry way required an extra piece of material for aesthetic purposes, RA manufactured it, and then didn’t charge me for it because they felt that it had taken too long to complete the initial order. In sum, great people, great product – you can’t go wrong with Residential Acoustics.
Review by Hermina Schimann1 year ago
The curtain does not performed as advertised. The noise reduction effect is minimum. Customer service did not follow up my questions until I emailed them the second time. Even then not all my concerns were addressed. The curtain can be functional as a blackout or thermal curtain, but not so much as an acoustic curtain.
Review by Dehane DeSaix1 year ago
I'm very happy with my residential acoustics curtain. The company went above and beyond to help me with the right solution for the French doors of my home office, answered all of my multiple questions and provided excellent customer service. The curtain is very sturdy and blends well with my décor. I have seen a big improvement in muffling the sound of my barking dog while I'm working. The curtain will not make my office entirely soundproof and I wasn't expecting that it would, but the noise level is definitely much lower than before when I didn't have the curtain.
Review by Lazouott1 year ago
RA customer service is bad , tried calling for two weeks , nothing , emailed multiple times , nothing , once you pay for something it’s done , nobody will be willing to help , that will finally respond but that response is as good as nothing. As far as product goes , I agree it’s very well made , however it doesn’t work as advertised , I really don’t know how this can work after trying it out, I was really hoping it would but it doesn’t . I end up spending all together approx $500 and I can throw them out.
Review by BikerRJG2 years ago
I have waited for one month before the curtain is shipped. When I am trying to install it, after an hour or so, I figure out that their brackets are incorrectly forged! the clip was supposed to align parallel with the bar but it is perpendicular! And it is forged and you cannot do anything about it! Now I am really disappointed with this $300 purchase and of course the company.
Review by Omggitssav Kenweigh2 years ago
Nicely explained. Resolved all my questions patiently. Thanks for all the help Kelly
Review by Harrid2 years ago
Customer service was great. They were very helpful with measuring and finding the right product. Wish however that the product offered a higher level of sound protection.
Review by Montelliban2 years ago
We purchased five soundproof curtains to combat our noisy neighborhood in D.C. They arrived quickly and went up relatively easily. My wife loves that they are attractive, and I love their functionality. They don't eliminate the noise, but they do reduce the intensity of it. The video demonstrations that Residential Acoustics have on their website are a very good representation of the ability of these curtains to do their job. I was even pleasantly surprised at how easy and quickly we were able to resolve a production error.
Great customer service, and fantastic products. Highly recommended without any reservations.
Review by IVIeGaTRoNz Beddingfield2 years ago
Hard to roll up.
Review by OKdiver2 years ago
The Acoustitrack that I ordered arrived quickly and securely and well designed. The technical team were extremely helpful in helping me choose the right product and size for my needs.
Review by Rovaun2 years ago
I would like to thank your company personnel at the customer services division for their excellent support. Your customer care agent, Kelly Long took care of all my queries. Kelly was extremely attentive and she listened to all my concerns with a great deal of patience. She also ensured that I received all the information regarding my exchange. I am very pleased with the knowledge and skills of your staff. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale. On scale of 1 to 10, your customer service team is a 10. Keep up the good work!
Review by Classy2 years ago
ordered the premium hooks and one broke while hammering it per instructions, apparently I hit it too hard but they are not even made of a material that seems to bend. Otherwise very happy with them
Review by Padderson Babincak2 years ago
This is one of the best companies I have ever ordered from online. The products they make are of exceptional quality and they definitely reduce a good amount of noise. I will use this company again in the future for when I move to another apartment or house.
Review by Boril Molan2 years ago
Terrible at sound proofing. Hard to roll up. Crazy expensive for what it is (loose fabric stitched to a piece of vinyl).
Review by To2 years ago
If, like me, you live by a busy street, you should definitely buy this product. It's easy to install and it muffles most of the noise, such that you can sleep in peace!
Review by Thykiera Migliorati2 years ago
My initial experience was positive. When I had questions before I ordered, customer service was helpful in providing answers. The ordering process was also easy, and I liked that I could track the progress of my order. The issue now is that the website says orders normally ship in 5-10 days – this has not been the case. I ordered on Dec 29, and my order has not shipped. As of Jan 11 or 12, tracking said that my curtains were waiting to be packaged. As of Jan 20 they are still waiting to be packaged. Customer service has not responded to my latest inquiries. We need this curtain to contain the noise from our barking rescue dog to ease neighbor irritation, so these unexplained delays are a real problem for us. Very disappointed in the delays and lack of response to my latest inquiries.
Review by Assous2 years ago
Ordered one of the AcoustiCurtains for my sliding glass door to my patio to help block the noise pollution from the busy expressway our apartment is located on. Made sure to measure repeatedly before I ordered so I could be sure the curtain would fit over the entire door frame with extra room on all sides, per instructions on the website. Took 1 month to actually receive my product. When I hung it up, it did absolutely NOTHING to block or even remotely minimize the traffic noise! I could have achieved the same result if I had simply taped paper to the glass. Wasted close to $300 on this crap! Customer service said it was my fault that I didn't order the right size or hang it right. What a joke!
Review by Myngoc2 years ago
incomplete hardware, disappointing Velcro (not sewn in), easily misinterpreted installation instructions, no follow-up with customer service. product does seem to perform as advertised, but overall not worth it.
Review by Syrion Derrow3 years ago
I have a unique story and experience. I bought a condo in 2012 next to highway, not knowing how loud it would get at times. Now I have been looking for a product for the last 4 years and I did not want to spend $10,000 to replace my windows. Then one day doing all this research I land onto this company, what blessing and the one thing that stood out was the customer service and I have to say you are very lucky to have an employee like Lynn she was so helpful. The first order the measurement was a off and they replaced it, since I was the first customer for them from Canada. Now I have to say about the curtains it not only blends into the room it gets the job done my noise has decrease so much it's incredible. Thank you guys for the solution you have provide and wish your company lots of success in the future.