Checking with several companies trying to find the right tenant with no success. I was referred to Pam at Rent Marketplace. Pam was professional from beginning to end. She invested a lot of her time and effort in finding RIGHT tenant. I really appreciate your guidance and the time you spent with me to help this transition go well. Having you on board made all the difference, and we were right to entrust you Pam! Thank you for your continued hard work and dedication!
Review by Nurafidah6 months ago
I am a seasoned landlord who has used several tenant screening companies in the past, but Rent Marketplace "hit it out of the park!"
Their staff was extremely customer focus and professional. I was using their platform to setup my profile on a Sunday night and was still able to chat with a live person who walked me through the process.
Their staff was also willing to make recommendations for tenant selection after receiving application and background reports. Rent Marketplace is now a vital member of my team!
Review by Acesso7 months ago
Pam’s response time is great, morning or evening. She advised me on my listing, screening requirements, tenant selection and communication all the way through. She helped me manage timeline and funneling applicants to seek the most qualified prospect. Lastly Pam was very supportive and also real with me because the process was an emotional one and she offered a systematic approach that produced a great result. I will use rentmarketplace again for sure.
Review by Priyusha Gedid7 months ago
Amazing experience and made the whole process so easy. As a new landlord, I really didn't know what to do to find the best tenant, but Pam walked me through the whole process and was available whenever I needed anything. Her knowledge and ideas blew me away, things I never would have thought to ask or be aware of when renting our townhome....the website was so easy to use, and I love that the forms were already created and personalized for what I needed. Will never use another rental site again!
Review by Shezre Mersman8 months ago
Great service from end-to-end. Customer service is fantastic!! RMP even assisted some of my technically challenge applicants through the entire application process which allowed me to focus on other aspects of my business. They even offered to call back some of my applicants, reviewed and offered feedback on my final applicant.
Review by Fortain Riehn9 months ago
Great experience. Customer service and support are top notch.
Review by Pheme9 months ago
Excellent professional company. Offers personalized support as well if you question your risk in any given situation. Also there are guidelines that minimize risk that are an excellent reference tool. The process is smooth and effortless. As starting out i highly aplreciated risk evaluation support. Very user friendly website. I recommend this company hands down!
Review by MMach9 months ago
RentMarket place is so easy to use. It is very intuitive and does not require a lot to get started. There is little time lag time between submitting and receiving information from background checks. I would suggest providing editing capabilities if one needs to go back and add a co-applicant to an existing application request.
Review by Strowyrm Shuhaibar10 months ago
This is LITERALLY the beat decision we have made in a VERY long time.. we have eliminated the need for going on "gut instinct" OR hunches towards a potential client... It gives us a so much comfort in making the CORRECT decision.. The customer service is TOP SHELF !! A wonderful organization.
Review by Marrianne10 months ago
I recently rented my house out for the very first time. I used Rent Marketplace based on recommendations while attending a seminar for residential rental education. I was extremely pleased with the level of personal service given throughout the entire process. The quality of the website and tools it offers is worth the cost. What was unexpected and made this worth far more was the personal attention that Pam and her staff gave me and my potential tenants in order to make sure the process went smoothly. I would HIGHLY recommend Rent Marketplace to anyone needing this type of service, especially someone new to this business. .
Review by Iyar11 months ago
Rent Marketplace assists landlords with online applications, and credit and background checks. Pam gave me personal attention to how I should market and scrutinize potential tenants.
Review by OsborneL1 year ago
The rent market place has been very helpful in my tenant selection process. Working with Pam has been a great experience. She is very patient in explaining the process . She clearly explains the screening process and helps review the candidates application and background screening. It has been a real pleasure working with Pam! I highly recommend the rent market place.
Review by NNYGardener1 year ago
Rent Marketplace is a wonderful addition to my landlording toolbox. Everyone there is super helpful and the tools are very intuitive and easy to use. I highly recommend their services.
Review by Mejico1 year ago
As a landlord, I wish I would have discovered Rent Marketplace a long time ago, their " Rental Acceptance Criteria" outline, and total support processing prospective tenants has helped me eliminate so many unqualified rental prospects and saved me so much time. Thank you for all your help and support and helping me find an excellent tenant.
Review by Hvbt1 year ago
Rent Market Place is AMAZING! There are a number of similar companies and I’ve contact some of them. But Rent Market Place stands above them all!! They truly believe in a personal touch, walking me through every phase of the process and offering expert counsel along the way! I had my first onboarding experience as a landlord and it has gone smoothly! A lot of it has to do with the Rent Market Place platform, and the Rent Market Place staff!
Plus, potential tenants have told me it was the easiest process they’ve gone through.
Review by Romaan Deriza1 year ago
I found RM's services to be extremely valuable. Being a newbie to the world of landlording, I found this tool to be very helpful to my business and helping me navigate the waters of finding and screening my first tenant. Pam Storm was there to help and guide me every step of the way. Not only was she extremely helpful, she was PROACTIVELY helpful by often checking in with me as I moved through each stage of the process. I honestly don't know that I would've made the right choice in choosing a tenant without Pam's help and consolation. I enjoyed using the Rent Marketplace platform and found it very easy to integrate into my super busy days during this time. Being able to quickly forward an application to interested renters wherever I am and being able to navigate the site quickly to look at all the activity that is happening with the rental process was fantastic. I certainly intend to continue to integrate RM into my business model as I grow my rental portfolio and rent out more homes!
Review by RHeather Villatura1 year ago
The team at rentmarketplace is very responsive and eager to help. I would highly recommend rentmarketplace to any property manager looking to screen potential tenants.
Review by Sherrif Nordvig1 year ago
Pam was thorough and on top of all my applications. Answered any and all questions I had as a new landlord. Even went out of the way to clear up a credit check issue by calling the prospective tenant herself! Highly recommended!
Review by OscarPX1 year ago
I really appreciate Pam and the team from Rentmarketplace.com. They were so helpful and engaging during the who process of finding, vetting and signing a renter in our apartment. I don't know how we could have done it without them!
We learned a lot through the process and RentMarketplace.com was there for us every step of the way. I would highly recommend them for all your rental needs from start to finish. Rent with confidence, rent with RentMarketplace.com's help!
Review by MistyandMasie1 year ago
Working with Rent Marketplace saved a lot of time. The service provided - removed the hassle of having prospective tenants complete applications, collecting fees and gathering information for background checks. Also, they provided helpful input on their interactions with prospective tenants. Assisted in narrowing down my rental criteria and so much more. Overall it was an excellent experience and I would definitely use their service again
Review by Magill Naissant1 year ago
Anne and her team at Rent Marketplace are spectacular! If you are a small property manager or self managing landlord who have discovered that your tenant selection is costing you a lot of money and not to mention headache, then you want to form a solid relationship with Rent Marketplace. They have provided me with a human, personal and professional touch that has allowed me to feel confident about my decisions to rent. I feel like I have a solid partner to help me with the most difficult part of my business - tenant selection.
Review by KennyLaw1 year ago
They were extremely thorough. They helped me through every facet of my first time leasing. I was truly blessed to have them as a resource, and I will continue to use them as long as I am a landlord.
Review by Bammo Jxkkf1 year ago
The website was easy to use. As the landlord, I was able to setup what I needed with no problems. The potential renters said the same thing. I would recommend anyone use this site to screen tenants.
Review by Suntanner1 year ago
I would highly recommend Pam and her team at Rent Marketplace. Not only are they developing great tools to help streamline the tenant screening process for landlords, the personal service they provide from start to finish is nothing short of excellent. I look forward to working with them in the future.