Working with Rent Hero was a pleasure. They were incredibly quick to help me with my case and available to answer any call or email when needed. They helped me understand the best of my options, and receive a fair settlement in the end.
Review by Remonta1 month ago
I used Rent Hero's services when my landlord refused to pay back the deposit to me and my roommates. I had tried everything except for calling an actual lawyer because I'm a student and can't afford one.
This is why Rent Hero was perfect for our situation. If we would have lost the case, we would have not paid any costs.
When I first read about Rent Hero I had my doubts, since it was a fairly new company with only two reviews and little social proof. However, I decided to trust them after some emailing with Alex (The founder of Rent Hero).
I can warmly recommend Rent Hero for anyone in trouble with housing issues in Denmark. Within a month of contacting them, I got my money back from the landlord. In addition to getting the deposit back, Rent Hero managed to get compensation for excess rent that we had paid. This came as a surprise since I had no idea that we had been overcharged throughout our entire time of living in the apartment.
As a whole, my experience with Rent Hero was very precise and smooth, with constant updates on the situation as it progressed.
Review by SigneS2 months ago
I'd like to first give a huge thanks for Alex and the team at Rent Hero. They're extremely atentious, answered all my questions very fast, were super polite and helpful throughout the whole process.
I found the company through Facebook ads, of all places. After going to their website, I got in contact with Alex and we had a quick chat about my current apartment, its state and how much rent I was paying. After that Alex was pretty confident we could get a rent reduction, so we started the process.
All went extremely smooth. Alex got in contact with me regarding any updates about our case, scheduled the date the municipality went to my place to evaluate the apartment, and finally helped me understand the final verdict and all the steps we had to take.
Alex and the team were extremely professional and helpful, specially considering I have no Danish language skills, being a recently moved in expat. Everything was painless, and at the end of the day I had to do very little.
I highly recommend any expats or Danes to use Rent Hero regarding rent cases. I had a great experience and will definitely get in contact with them again if needed.
Review by Familiar2 months ago
I approached Rent Hero to reduce my rent. They took the time to explain very clearly to me why what I was paying was beyond the limit dictated by law, and what my options are. After taking care of all negotiations with my apartment owner, I got a new contract with a 17.5% reduction in rent about a month after I first approached them.
Review by CaroleWalton Senepart2 months ago
I was struggling to get the deposit back from my landlord and I was realy disturbed as why the money was not provided back to me. Then I asked Rent Hero for help and within 15 days , I got the money back . He explained the completed plan of action and did ground work for me. As I am a foreigner, he did all the paper work for me, which was in Danish.
I am really grateful to you for the same and would refer you to all my dear and near ones who face similar issue.
Review by Boosher3 months ago
thank you Renthero for reacting so fast and very prompt in giving suggestion (that works!) even landlord was impressed and suspecting that he got some help :) keep up the excellent support!
Review by Faeryn4 months ago
After leaving my apartment as well as Denmark, I received a bill from my former landlord listing roughly 31.000 kr worth of repairs, exceeding my security deposit by 10.000 kr. I contacted Alex at RentHero in the hope of at least not having to pay for the extra costs.
To my complete astonishment, Alex actually managed to retrieve my whole deposit, get them to drop the 31.000 kr bill, and pay me back half a month's worth of rent.
The whole process took less than 3 weeks. Alex is quick to respond, professional and evidently knows what he's doing.
I can only give him and RentHero my full recommendation as well as a big thank you!
Review by Davidona4 months ago
Extremely humble and helpful guys! I can genuinely recommend! At least I got much wiser in regards to the Danish rental law, and my situation easier after contacting Rent Hero.
My roommate wanted to end my contract from the apartment with an excuse that did not seem valid. I contacted Rent Hero and I got to know that actually as I am not living with my landlord himself, it was not possible to end my contract at all, not even with 1 or 3 months notice as it said on my contract. The only reason I would have to move out, would be if the landlord would like to move back or when my contract actually ends.
Now I can relax and move to a new home when I have found the right one, thanks to Rent Hero!
Review by Developing5 months ago
I got an enormous help dealing with a case where the owner was overcharging my rent according to the market rules. I was negotiating the case myself to give the landlord a chance to settle between ourselves, but the guidance and advices I got instantaneously were driving the case forward and led to the final success. I can recommend using Rent Hero service, which is much needed in the Copenhagen renting scene.
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