My experience with Feather was nothing short of revolutionary! Moving in NYC can be one of the worst experiences ever and Feather went above and BEYOND to alleviate many of these stressors. The team is intuitive in scheduling and operations, while passionate about making sure every need was met. My apartment is a fifth floor walk-up and while this would be an issue for almost anyone else, Feather was able to deliver with ease. Their furniture options are aesthetically pleasing and have lifted the design of my space to a level that would not be possible without them. This subscription has truly changed my life for the better and I am incredibly grateful for all of their hard work. Would definitely recommend!
Review by Graakt1 year ago
The title says it all. Even for a startup, this company has terrible operations. They have been a major source of frustration.
I wrote the same review on their website and they deleted it. I wonder how many other poor reviews they deleted.
Review by Juro1 year ago
The quality, price and customer service of this company is exceptional. There are no other solutions out there that have as minimal friction for renting furniture. Definitely going to use moving forward.
Review by LLaws1 year ago
I had a wonderful experience with Feather. From beginning to end they provided such friendly and professional customer service and made the process seamless and pleasant. Much better than I could have ever expected. The team went above and beyond to ensure I was satisfied and everything was perfect. Would recommend to anyone looking to rent modern furniture pieces!
Review by DiscountShopper1 year ago
We needed to furnish our apartment quickly and for a relatively short period of time (less than 9 months) in New York. Feather was a godsend. They were willing to work with our schedule, allowed us to add and remove some furniture to make sure we were very comfortable with our choice. The furniture arrived on time; there were nice touches like mattress protector case, and the decoration pieces were high quality and made the house feel cozy. The Feather team was a pleasure to work with. We have since moved on to living in Houston, and we wish Feather offered their services here. The ease of clicking on a few images and having your furniture in your living room a few days later is priceless. We would definitely recommend Feather to anyone who is too busy to buy or rent furniture, and gets that off their list.
Review by Sonqeen1 year ago
Chris and the guys were great man
Review by Jupwax1 year ago
Great customer service. Helped with our crazy timeline even over the holidays. And positive, helpful delivery crew. Thanks!
Review by CodyJ1 year ago
I only have amazing things to say about this company. Feather blew me away with the amazing prices and quality of service from hello. Jeff walked me through the process with ease and made sure the I got what I wanted and needed. The bed I got was the Clinton king and a Tuff & Needle mattress. It was professionally set delivered and set up in about 20 min. I have never slept so well. We also ordered the Jewel Ottoman that has flip storage for the end of the bed... my Fiancé loves this for her shoes. Lastly we ordered the Myers coffee table.. such quality and craftsmanship in this table. Solid wood..Real wood..not that fake sawdust laminated stuff you find at Ik*a..
I think I may have opened a can of worms though...my love is now addicted to the website looking to add more to our place...that we normally wouldn't because in reality who wants to spend all that money up front to furnish a new place...after 1st last and brokerage fees...its really not the easiest thing for most of us to go spend another $3,000. on furniture. It was obvious when we found Feather what the best choice was without findging twice. Keep your money in your pocket and get what you want now...after our order was processed Feather sent us a $100. Promo that we can share with our friends and family. I think the promotion code that they sent us.. if I read it correctly gives anyone we refer a $100 off and also us on our bill. Our decision was simple. The only question left is... Do you have Feather?...
Great customer service from beginning to end.
Review by Muramatsu Derrow1 year ago
I used a few pieces from Feather to stage my apartment when I sold it. It looked great and I really think it helped with the sale.
Review by Genta1 year ago
service was quick, impressionable and fast. friendly delivery crew
Review by Wouters1 year ago
Customer attention really should be five stars, however quality of the furniture is not very good. hence the price
Review by Xokleng Dowksza1 year ago
The furniture that arrived for my studio apartment was clean (possibly all brand new) and just as advertised on their website. A speedy solution to my needs.
The sofa bed seemed impossible to open and close, but they stuck with me and came back to demonstrate how to flip it successfully.
Feather's customer service team is communicative and responsive. Overall, a very easy, cost effective, quick solution to creating a stylish home/office.
Review by Radell Bowdeen1 year ago
Feather is the bomb. So easy. Such good quality.
Review by Sara1 year ago
Great communication. Arrived on time. Set up with the breeze and the guys were great to talk to you!
Review by Tunichah Ramatov1 year ago
They were excellent! The furniture was much nicer than the images on line and brand new. The delivery team was professional and on time. I would highly recommend them. The bedframes were especially nice and modern!
Review by Bafford1 year ago
Great company. Quick, professional delivery and setup. Excellent customer service and high quality furniture.
Feathers made would could of been a very taxing moving experience, enjoyable.
When it comes time to decorate my art studio. I now know exactly who to call.
Review by KeAzia1 year ago
I had to rent furniture for an apartment until my other stuff came. Feather was responsive, reasonably priced and with a nice selection of modern furniture. I got compliments! Pick up was easy and they arrived on time. Plus mattress was so comfortable I ordered a similar one for my new furniture.
Review by TeoMalec1 year ago
They were super quick with dropoff and setup of materials, employees were very friendly, and they even offered to come back and replace the lamp I didn't like. A+.
Review by Vinodan Ruacho1 year ago
The team at feather was responsive, flexible, and went the extra mile every step of the way. I couldn't be happier.
Review by Burbage1 year ago
Great service, much needed.
Review by Willbur1 year ago
Incredible service and so so responsive and courteous to their customer! Would recommend to all my friends.
Review by Kelvina2 years ago
Excellent service and set up. Would highly recommend !
Review by Maricelda2 years ago
The worst! Reported me spam cause I used two addresses for my sperate businesses !!!! They suck and ruined a lot of planning I have done !
Review by Randia Lipárdi2 years ago
Feather is awesome and professional the bed is comfortable so I would recomond feather to my friends and family