I used the Rentautobus platform to find a mini bus provider when a group of friends and I visited Valencia.
The system is easy to use and the staff provided assistance when one of the potential providers couldn’t speak English.
Having selected a provider I ran into trouble with my Internstional payment and the bus provider cancelled.
The staff at RentAutobus were brilliant in facilitating the return of my payment.
RentAutobus is a small business putting great customer service at the heart of what they do.
I would advise ensuring you make payment early to avoid the difficulties I experienced.
Review by Alexandrea Stempky1 year ago
My experience with Rentautobus was excellent. Their communication was always efficient and to the point. As a platform to put you in contact with local companies they do their best to make the process smooth.
I had booked a 35seat coach to bring guests to my wedding in Tarragona. However, the day before the local operator cancelled. Rentautobus went above and beyond to resolve the cancellation/refund issue which followed.
One thing I would like to see is a conversation / message section on their website so it's easy to read back over conversations with Rentautobus and with the operator.
Review by Rijn Bundang3 years ago
I have NEVER experienced this level of, well you can't call it service more like abuse. If you want your vacation to be completely ruined and deal with rude, obnoxious people use Eros!!
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