Worst ever!!!! When I moved to the house the wood floor was full of scratches(I fill in a form about it)...they didn´t fix it and 1 year after they charged me 80$ for that. And they charged me $240 for gardener. "sand on the foothway", "remove dead palms" come on!!!!! you are disgusting
Review by Audet2 months ago
Hands down the worst real estate I've rented through.
Unprofessional in all aspects, won't respond to very necessary maintenance requests, and provides for a terrible tenant experience.
Good luck getting your bond back... even when you hand back the property in better order than you got it in!
Avoid, avoid, avoid!
Review by Slurkung Nailwal4 months ago
Worst Real Estate ever - constantly overcharges and attempts to steal your bond at the end. After a long effort to go to QCAT (which we won) we eventually got the majority back.
AVOID AT ALL COSTS
Review by Oulu10 months ago
Worst real estate ever!
Claim your entire bond 2 weeks before end of your lease, refuse to agree on anything at dispute resolution. Enter property without notice, use bullying and scare tactics when you give them a bad review. This real estate should not be in business with their unethical practices and it’s only a matter of time before it all catches up with them. Read the 1 Star ratings they are the most accurate representation of Rental Trends. My mother died the day the dispute resolution called and I intended to go to QCat however due to being busy making funeral plans I contacted rta who tried to contact rental trends to come to a new agreement which they failed to do so they could keep all my bond. The current thing to do would be to take out the $857.50 they claimed for repairs and return to me the remaining money of $1222.50 which they decided would be nice in their own back pocket. This is a review forum I am entitled to post my review without being threatened. Now that I’ve lodged for compensation of my bond I’m lucky I have the form I sent you in an email with our forwarding address on it 😊
Review by Kazarama11 months ago
charges for services that were expressly shown as not required in the agreement, duplicating the work, and then does not reimburse for the lost income.
RT breached the contract. RT cannot receive @tpg.com.au emails. Did not tell us. RT simply sent an email claiming no response. Responses were sent but no error messages received. Credibility? Contravened contract by ordering $500 of repairs. Did not even phone us. Duplicated the work. Fire inspection had already been carried out. Fire Services inspection missed an important issue, which is now fixed, anyway. RT claim to safety is false. Do not use their dangerously inadequate service. RT contravened contract & service was inadequate. Now waiting on a refund prior to possible recovery action. If only a "poultry" (sic should be paltry) amount then please refund.
Review by DiVinci Mance1 year ago
Ann is amazing!! Would recommend to anyone.
Review by Freheiwat1 year ago
Ann and her team are great property managers who provide prompt and professional service
Review by Agyin1 year ago
I have no hesitation in recommending Rental Trends. Owner and all staff are friendly, polite, helpful and always willing to fulfill any requests for information regarding any repairs necessary for the upkeep of the property. Inspections are carried out regularly and a written report provided, outlining any repairs needed.
Financial statements are received at the end of each month with a full list of debits and credits whilst payments are made twice monthly to nominated accounts.
In all, I am very satisfied with all aspects of the service Rental Trends provides and feel they are one agency that maintains high standards in all things.
Rental Trends is rated 3.0 based on
Trust Mamma Reviews
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Stanley Street East 985