Appalling after-sales service and customer care! I have been having problems with the local dealership from whom I have purchased 3 Renaults over the past ten year (last one three years ago). Renault Australia couldn't be bothered to help with any of the issues (past or present). One of my cars has been recalled but I didn't get the notification because of poor communication between the dealer who I bought the car from and Head Office. Trying to communicate with Head Office is a nightmare and they don't even read the information you provide them properly.
Three years after I purchased the car and with multiple communications to Head Office about the car (all with me listed as the owner), Renault Australia are telling me they have no record of me buying it!
Renault Australia is rated 1.0 based on
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