Poor costumer service. Had many problems with the device. Would never buy a remo again.
Review by Eyles1 year ago
great product, when I had issues company was very responsive and helpful.
Review by Ayumii Sheezel1 year ago
I would give it 5 stars if there were more adjustments we could make online and in app. It is also slow to start video. I really like the chime that is available now. It really helps. I have 2 of these doorbells now.
Review by RobDM1 year ago
Easy to install and use. Had trouble buying cloud space but company very responsive and dealt with it promptly. Love the ease.
Review by Bukiwe1 year ago
My family has has this product for awhile and we are very satisfied. Easy to install and any minor questions quickly answered.
Review by Clarnico1 year ago
i've had to contact remo+ several times over the course of the last few months. i've had great customer service from them. everyone i've dealt with was super professional. I just wish i could get my doorcam to work the way it used to.
Review by Cuzzocrea1 year ago
I love it. I get the alert first on the Chime before my phone
Review by Kwaji1 year ago
Should be told that you need the the chime to hear the doorbell ring in the house. Other then that it seems to be working great.
Review by Otache Orven1 year ago
Review by Kendan Moschella1 year ago
First, Remo+ is sincere and very helpful in cases of installation problems. Then Remo+ is competent, checking easily with their engineers to check truth of their suggestions. Finally Remo+ is prompt with suggestions of probable faults in the installation process, leading to a quick resolution.
Regards, Stan Tate
Review by Somyot Lemo1 year ago
It cuts you out of live feed. The battery should’ve been a rechargeable lithium Ion battery. It transfers voices from other videos making you think someone’s in the house when no one isn’t.
Review by Guangyu1 year ago
I purchased the Remo-bell to augment my security system, I could already see inside my home, and realized that seeing outside my front door was also a good idea. The Remo-bell was easy to install both on my I-phone and on the door. The hardest part of the installation was screwing in the tiny screw on the unit.
I was a little disappointed in that I thought that the cam on the unit could be accessed at any time, without prompting from the sensors, or an actual door ring. Apparently, the only time you can have a real time view is when the unit is activated on the other end. At that point you can see and hear in real time. It would be fair to let buyers know of this up front to avoid misunderstandings. Otherwise your product works as well as can be expected, it does what was advertised it would do, it alerts you when someone is at your door. Thanks.
Review by Firsttimerenter1 year ago
I love the easy install. The motion detection is delayed like 15-20 second. If i have a package on our front door the thief already turned it back on the camera. The cloud yearly price would be nice if it is a little lower.
Review by MontzOlee1 year ago
This will sound counterintuitive but it's too sensitive. My remo picks up every car that passes by the front of my house but won't pick up an approaching person until they are already on my porch. As a result I get dozens and dozens of false alerts every day and night. I have tried to adjust the sensitivity every way the online instructions recommend and it's still a problem. The image and clarity, even the night images are excellent however.
Review by Annieo1 year ago
useless using a surface pro 4
Review by Joncey1 year ago
Review by Shaylin Masurikovs1 year ago
I’m buying a ring
Review by Alteration1 year ago
The camera misses the first few seconds of recording from point of triggering via motion sensor, which usually means there is a black screen on the image for the first 5 seconds, often missing the main reason for the motion trigger. Otherwise, it's an 'ok' product.
Review by Gurnsy1 year ago
Works great but I wish I could use a power adapter as well as the battery.
Review by Jazarnique Eatame1 year ago
No nothing works
Review by Termaine Zhobe1 year ago
I think the idea of an over the door camera is a very innovative and timely idea; with that said, let me just point out that while I was very excited to receive my unit and begin using it, it's performance is somewhat lackluster. To be more specific, it seems to take a number of seconds upon initial activation before it's focus and clarity are stabilized; which could prove to be detrimental to the user in a potentially compromising situation. I may have some suggestions for some future improvements; if it turns out that you are interested, I would certainly welcome your inquiries. I would also like to point out that it would be an honor and a privilege to assist in any future product testing to fine tune and make ultimately better your timely and innovative product. Thank you for valuing my opinion, looking forward to a new and improved relationship; God bless; and Godspeed.
Review by Mahmudar1 year ago
Rem+ wireless cams are fantastic !! I have purchased at least one of every device and ordered a few more as gifts for family and friends. Love their products !! Hey Remo+ if you are looking for a product tester I'm your guy !! :)
Review by Jewelea Soleymanpour1 year ago
Great service and great product
Review by Chrisokwy Derrow1 year ago
I would give remo+ more stars if I could! It is amazing, easy to use, and provides the level of security I expected. With the two-way talk, inconspicuous nature, and speed at which it notifies me of a presence even NEAR my door, I have no regrets about investing in this product. I highly recommend this device !
Review by Gerostwins Derrow1 year ago
Perhaps, due to the design of our front entrance, the camera misses most motions unless the approaching person is moving very slowly. There is only about a distance of 8' between the front door and the entry walkway, thereby either missing the motion or observing the person's as they are leaving.