Bad experience. They guaranteed delivery on a certain day but it was never delivered and they took long to respond. I only figured out they didn't deliver it until the day after, so it was disappointing they ruined the birthday surprise for my sister. They said they would give me a refund and also send a sorry bouquet to the address.. however I would have preferred it worked out as initially planned. Sad it was unreliable.
Review by Feric Kesteman7 months ago
Very disappointed with the service. Ordered a bouquet on the 17.08. for my mother's birthday. Bouquet was supposed to be delivered on the 19.08, however, it was not done. On the 20.08., I have received any email that they did not had availability to send it on the 19th and if I would like to proceed with the order or cancel it. I replied to their mail to please proceed and to inform me when it can be delivered. No answer from their side. On the 21st, I called them to check on the order, they apologized and informed me that it will be delivered on the next day. Nothing happened. On the 23rd, I received a call and was asked if it would be ok to deliver the bouquet on the same day. I said YES, but no delivery was made. I called today (24th) and asked why the delivery was not made and was informed that they could deliver it to my request location as "lots of florist are on vacation". Is this really my problem that no florists are on vacation?? Why was I not informed that they cannot delivery to my location from the start? Why someone called me on 23rd to ask if they can deliver it on the same day if they don't have any florist in my area?
Extremely disappointed of the service and at the end of the day there is no bouquet for my mum's birthday and I even have to wait for a refund about 14 days.
Review by Tcrossman Andary10 months ago
Great job, beautiful flowers ! I take a order from POLAND . Thanks a lot :) My sister was happines:)
Review by Higson1 year ago
Perfect. Had to send some roses the same day in just a couple of hours. They did It and, in my wife's words: "the bouquet was lovely".
Review by DonaMae1 year ago
Excellent service!! Fast and efficient and easy website to use!
Review by Amonique2 years ago
Best service I've ever received from any online company let alone a florist! Would definitely suggest ordering from Regiobloemist and will be doing so myself in the future!
Review by CustomerDSmith2 years ago
I wanted to send some flowers to my Great Uncle's grave who was killed 100 years ago on the 14th February 1917.
Regiobloemist België were really helpful and provided me with a photo of the bouquet on the grave.
I would highly recommend them.
Review by Corneliu Derrow3 years ago
Fast and prompt delivery, follow customer's instruction to the later and even do more. what you see on the website is what you get and they even look bette in real life. I received these words from my girlfriend after i sent her flowers from Regiobloemist Belgie: "you make my heart warm with these flowers". Thank you regiobloemist!
Review by MysteriousCoderPlays3 years ago
timely response via phone or email. step by step follow-up emails and sms. and great quality flowers.
Review by Pattsaba3 years ago
1) Guys, all my wishes and remarks ("if recipient wouldn't be ahome" etc) were actually changed by creative flourist even in better way, that made a delivery as surprisingly presented as possible. So, succesful result.
2) Moreover, I've happily changed time of the delivery at the day of the delivery (Valentine's Day) despite notification at the site about an absence of guarantees regarding the time of the delivery, unconvenienсe on workload at the day in question, warning of the manager on this issue etc. Even in case this option is not always possible it should be assessed as a true respect for customers.
3) My request of changing time have been answered in (around) 40 minutes in a busy day - so you can always contact service by their site using your order number and expect a quick answer to your questions/requests.
Conclusion: it is a super professional service that fully corresponds to established prices, if not exceeding them.
Really grateful to you.
ps. order was made from Kyiv (Ukraine) to Leuven (Belgium).
Review by Donne3 years ago
I just found out that the order was delivered today. The recipient was super happy, she loved the flowers! Furthermore, I really liked the SMS confirmation.
I am very happy with the service and very likely will use it and recommend it in the future. It makes it very easy to send flowers when it is physically impossible to actually go to a flower shop nearby. Good job! Keep it up :)
Review by Zakill Cudahy4 years ago
Great service .mum wasnt home so let her come pick her flowers up she was delighted thanku.
Review by Kboo4 years ago
Excellent in time and the flowers were as expected !!
Review by Tiomkin4 years ago
The flowers were beautiful and the service impeccable.
Review by Iskray4 years ago
The delivery and the experience of my cousin at the momento of getting the flowers was owrth every cent.
Review by Jiaxiang4 years ago
I admit that the address I had for the recipient was incorrect, but the delivery person called the recipient (ruining the surprise) instead of the sender. When given the correct address, the delivery person did not make the delivery and instead made the recipient go to the shop to pick up the flowers. The flowers wilted after two days in a cool spot.
Review by Alfreada4 years ago
On time and nice
Review by LouisaP4 years ago
ORDERED FLOWERS FOR MY MOM'S BIRTHDAY AND MOTHER'S DAY! FLOWERS ARE SO EXPENSIVE, THINKING IF ITS EXPENSIVE, IT MUST BE GOOD AND HUSSLE FREE ON MY PART! UNFORTUNATELY I WAS WRONG! UNTIL NOW THE FLOWER ARE NOWHERE TO BE FOUND! THEY DON’T EVEN REPLY ON MY EMAILS AND CALLS! THIS IS TOTALLY BOGUS! PLEASE DO NOT PATRONAGE THIS SHOP AS YOU WILL JUST BE ADDED ON THE STATISTICS OF DISAPPOINTED CLIENTS!
Review by Palala4 years ago
The best service of the best.
Review by JordiMoncho Karanjkar4 years ago
Delivery happened a day later than promised. When asked for any compensation for the delay, no further reply was received!
Review by Fuina4 years ago
The flowers were already drooping on delivery day! Very expensive for half dead flowers
Review by FrH4 years ago
Used them in order to contact the florist I was familiar with near my sister in Belgium. It is only the second time I have used this florist to get flowers for my sister and both times I have been very pleased with the quality and selection of the flowers. I also know that my sister was very pleased with the florist, she recently used them to send me flowers in the USA. I will definitely use this service again, especially considering I tried another service before and using them this time around I wasn getting the help I needed so I switched to Regiobloemist.
Review by Pinkettes4 years ago
Review by Éliteem4 years ago
I would recommend this service to everybody who would like to get a set of beautiful flowers delivered! Not only was the service great, the flowers were amazing as well! Will definitely use Regiobloemist again!
Review by Foster4 years ago
I have ordered some flowers , the site was saying will be delivered next day , I also added a request for the florist to deliver on the next day , as promised , still the flowers were delivered one day later. Disappointed ...