I love my floor and couldn’t be more pleased with my hardwood floors. I will be buying more from them. They saved us several thousand dollars.
Review by Palestine1 month ago
I am so pleased with Regal Floor Coverings. I highly recommend them. From the moment I spoke with the sales rep they took great care of me and my needs. Their pricing was good, delivery was great. I love my Luxury Vinyl Plank!! Best flooring I have ever had!!
Review by Gtiana Rednap1 month ago
Easy ordering process.
Review by Citybabe1 month ago
Best price. Delivered as promised. No damaged tiles. We are really pleased.
Review by Cineiptv1 month ago
wonderful selection and service
Review by Cantilupe1 month ago
Very pleased with the tile I ordered and the whole process. Saved myself about $4,000!
Review by Dionetta Ydraios1 month ago
Very Nice People Chris was Excellent. The Delivery truck Driver was very good we weren't home and he made sure it was covered rain was in our area. Big Thank You to all, (:
Review by Jillby1 month ago
Quick responses, Helpful and will follow-up to make sure everything is satisfactory. Will/have recommended.
Review by Trtevor2 months ago
The two guys that installed were great. Right on time. Called the day of installation to confirm they were arriving. They were very pleasant, did great work and cleaned up everything. I highly recommend Regal Floor Coverings for carpet installation. Thank you very much!
Review by Tseenlong2 months ago
I was very disappointed when I had finish issues after installing the floor that Regal Flooring was dismissive and rude. The owner/manager almost mocked me for selecting the flooring I had selected. Funny, when I ordered the flooring I ordered he applauded my choice and assured me it was a great company for high end hard wood and that it had a great reputation.
Review by SeungHee Maund2 months ago
We are so happy with our flooring!! Everyone thinks its real wood and are surprised when we tell them it's porcelain!
We were leary about buying out of State and concerned how it would be shipped. Rest assure, they package it very well and arrived when promised. We highly recommend Regal flooring for all your needs!
Review by Teeniie2 months ago
Ordered 700 sq ft of Emser SL507 GoldenGreen Calibrated/Gauged & Honed 16x16 for our master bathroom. One man, I can't remember if it was CW or someone else, said he even had it on his porch, because it is so skid-proof and durable. When it arrived, it was clearly not the same stone. The whole feel and texture was different. The surface of the one I ordered was smooth and the tile was thick and very heavy. The one I got was rough and thin, even broke when you stepped on it, not at all what you would put on a porch.
When I advised Regal Floor or the discrepancy, they said, (and this quote is copied from an email CW of Regal Floors sent me April 25, 2018, from Emser Customer Service....
"you are also correct in your observation that slate is a natural stone which varies greatly from shipment to shipment. in addition, slate is one of the most highly variable stones in that the piece to piece variation within one batch or order is extremely high—with extreme lights and darks of any particular color, and multiple colors included in any given order.
here is a screenshot of the order number, with the product description. it does show that the product you reference in your e-mail is the product that was shipped."
It is clearly the same product number, but not the same product!!
I have pictures of my sample and what they sent me, they are clearly not the same stone.
Review by Dutchbowler2 months ago
It was a pleasure to do business with regal floor coverings. Their customer service is outstanding. The best in the business.
Review by Binoaleesa Borini2 months ago
The floors installed easily, they look beautiful.
The ordering, purchase and delivery experience was seamless
Review by Aamna Costea2 months ago
Fast shipping, lowest price, great customer service. What more could you ask for?
Review by Rhealyn2 months ago
Found Regal Floors online after searching for a specific tile, which they carried at a competitive price, so we chose to place a large order for our remodel. We ended up regretting this decision.
Placing the order, customer service was adequate, but once the money changed hands, things went downhill and never recovered.
The order was late, despite multiple calls reassuring us the order would arrive within the stated time frame. Tracking information was nonexistent, though it was promised multiple times on the phone.
Delivery coordination required us to call the shipping company, this was not arranged by Regal. The shipping company had excellent customer service & that part of the process was a breeze.
Tile in the order was damaged, as can happen during shipping, but despite statements claiming the replacement would be rushed, it took multiple emails to generate an actual response, vs the typical boilerplate email a computer sends back. The replacement tile was also late.
I would not recommend doing business with Regal Floor Coverings, during the transaction the theme was to over-promise and under-deliver, unfortunately.
Review by Gisa2 months ago
Great guys to work with.
Review by Viewdeck2 months ago
Carter Francois is putting in a new floor for me in Bedford, WY. He helped me pick out the appropriate floor that would work for our lifestyle.He even saved us a lot of money on the product itself. He started the installation last weekend and has been there from 8am to around 5pm every day. He's answered all my questions and asks for my opinion on things like trim styles and colors. He is very knowledgeable about the entire project.I would highly recommend him.
Review by Ferad Wilhelmson2 months ago
Great company, very professional and the delivery was very painless.
Review by YamaG2 months ago
Our experience with Regal Floor Coverings was excellent. We got a quote back the same day and were able to finalize purchase within days. It was an extremely pleasant experience made easy by David and Chris.
Review by Jiraphat2 months ago
I rate Regal a 3 only because I needed 3 tiles and I was forced to purchase over $800 worth of discontinued tile. The tile arrive in perfect shape, on time and as agreed. They would have scored a 5 if I could have order one box. Still cheaper than replacing my entire floor.
Review by Wafler2 months ago
We were building a new home in Hawaii and after checking prices around town, check out what it would take to ship it in from the mainland. Found Regal Floor Covering carrying the exact same brands at a much more reasonable price. Of course we had to freight forward the item ourselves, but even with the shipping cost, we still came out ahead than buying it locally.
Review by Jaynurse Maryne2 months ago
.... great customer service. About half the price of the same flooring locally. Took a few days to arrive from Arizona, no problem. An issue I had with UPS was resolved by Chris Paul immediately. Would definitely recommend. Plan on using them again.
Review by Simbaloid Choptiany2 months ago
Regal Floor Coverings are an exceptional company! Wish I could give them 10 Stars!
Review by IreneDouse Laureston2 months ago
It would have been five stars because I was very impressed with the service and professionalism of all involved, but would have appreciated being asked whether I wanted the glue down product or the click and lock, floating type of the same flooring. Because I was not asked and didn't know there were two types (the click and lock was the only one I'd been shown in a showroom), I had to spend nearly $2000 to send back a product that won't work in our home (return shipping plus 25% restocking fee.). I've now ordered the correct product from Regal because it's a good business, and I especially like working with Leo, who was very helpful in finding a solution that would give me some refund on the original purchase.