Is Reebonze facing any financial issues for paying their merchants??
We are one of Reebonze's merchants, until today Nov 2019, we still haven't received the payments of the orders from July, August and September which we have already shipped all bags out, more than 30+ bags are shipped in these months and this is not a first time Reebonze delaying our payments, wondering if Reebonze is facing any financial issues not be able to pay their merchants, Reebonze collects all the payments immediately from the customers, and merchants ship the items out right after we receive the orders, but why taking more three months for them to pay the money back to their merchants?
Review by Tavernor2 months ago
great customer service! made the whole process smooth.
Review by StellaCustomer2 months ago
Exactly what I ordered! It was new and in great condition.
The shipment got stuck in customs a week ago due to incomplete information from Reebonz the shipper (according to Fedex). I tracked and escalated this issue myself because no one from Reebonz contacted me proactively about the issue.
Updated after Reebonz's response on Trustpilot: The Reebonz contact I was working with stopped responding to help with the issue. The shipping issue has lasted two weeks, and I've had no update from Reebonz about it.
Review by Sherlyne5 months ago
not convenient enough
Review by Julirezamo5 months ago
Product was great as advertised and fast shipping
Review by Montea5 months ago
A very pleasant and easy transaction.
Delighted with purchase. But had I known of the shipping rules
I could have saved myself some money as the shipping cost was very high.
Review by Ndeyamie5 months ago
Although they requested information to accept my payment method that delayed a little the purchase confirmation, delivery was super fast and due on time. As for the item, it was carefully and beautifully shipped in a box and with the original brand dust bag. Once I pulled out the purse, I was amazed as the bag is perfect and it’s condition is pristine, as indicated. Overall the purchase was pretty pleasant.
Review by Okuma6 months ago
Great product and fast shipping
Review by Bdmcc6 months ago
Very good experience
Review by Rifaideen6 months ago
dependable fast service kept me informed reliable
Review by Chandulal6 months ago
Communication, Shipping, Packaging, Product A+++
Review by KaushikKumar Kamies7 months ago
So much better than TheRealReal. Quality, service and presentation are amazing!
Review by Hmmm7 months ago
All the progresses are transparent and traceable.
Nice on-line shopping experience.
Review by Limu Derrow7 months ago
Shipping is fast but credit card verification process took too long
Review by Dariesha7 months ago
I absolutely loved my shoes and the arrival time is outstanding. The best part about my purchase, is that I got them at a lower price than other companies that carried the shoes.
Review by Necro Czuchwicki7 months ago
I got a fake bag, don’t buy at this website ever.
Do not trust their reply, don’t buy here anyway. You will regret. Social media will make them regret.
Review by Incy7 months ago
My experience was amazing, my bag is in very good condition, the shipping was beyond my expectations. I received my bag to Los Angeles in two days.