I ordered a AEG gas hob from Redhill appliances. The service was very efficient and excellent value for money.
I would recommend this company.
Review by Rudrani5 years ago
My fridgefreezer was ordered and delivered within a week They delivery was prompt. The chap brought it into our kitchen without fuss - over all fantastic service from Redhill Apliances - thank you
Review by Ashiana5 years ago
ORDERED VENTED TUMBLE DRYER ON 10.09.11, RECEIVED EMAIL INVOICE, NO EMAIL ADDRESS TO CONTACT FOR INFO, STILL AWAITING DELIVERY, RANG 3 TIMES, LINE ALWAYS BUSY! EARNING INTEREST ON MY MONEY FOR THE LAST 14 DAYS! STILL NO DELIVERY AND NO EMAIL CONTACT ADDRESS?
AVOID THIS COMPANY LIKE THE PLAGUE!
Review by LostTea Derrow5 years ago
Second purchase from this company. Excellent service,swift and efficient delivery on both occasions
Review by Sued Minme6 years ago
Bought a chest freezer on line excellent web site easy ordering and payment Good communications on time delivery with prior notification of delivery time. Would recommend and will definitely be using this company again.
Review by Pipegood6 years ago
Ordered an item on their website and told it was not available and had not been available for at least 12 weeks.
Review by Sodo6 years ago
So, you decide to buy a large piece of electrical goods. Humm, maybe there's a way to save some filthy lucre (aka cash) - maybe go to a company recommended elsewhere.
But how trustworthy are they going to be?
Answer - totally.
How efficient are they going to be in deliver?
Answer - totally.
How efficient are they going to be in communicating with you direct?
Answer - totally, and telephoning just before arrival to confirm you up and ready for action. There you have it in a nutshell - we recommend them
Review by Titangames6 years ago
The goods were delivered and carried into the house to the point they were required, they were also the most competitive price we could find.
Review by Miltoog Bardoe6 years ago
Truly recommend Redhill Appliances, always competitive, usually the cheapest. Deliveries always when they say they will be and super-fast. Try them you wont regret it !!
Review by Parfitt6 years ago
I placed an order for a Blender - and within 2 hours they had rung me and booked in a delivery time and said they would phone 1/2 hr before they arrived - and they did!!
Review by Eba6 years ago
After placing the order on line I was rung back by a real person (!) who agreed delivery details with me. So long as you don't mind waiting and don't order just as this week's delivery is closed (if you're up in the northern hills like me) it is a really good deal.
Review by Bafford6 years ago
Just the same experience as many others - and not resolved yet. Had bought successfully a couple of times in the past but it seems like a different business. Still waiting for my dishwasher after 7 weeks. Have been promised call-backs 3 times, which never happened. Am pretty sure I will need to go to a Section 75 to get my money back now. I don't know what's really going on here - maybe they are on the way out like Comet and are struggling to manage?
Review by MLWillims6 years ago
I bought this freezer , and I am very happy with it.
Review by Rahin Hughett6 years ago
Delivered on time.
Review by Nilam Waymaster6 years ago
excellent company, never let us down
Review by Anpanman Rauhofer6 years ago
I have to say that the one star is a complete exaggeration as I can only describe this company as disgraceful. We ordered 3 kitchen appliances from them and were given a delivery schedule of 7-10 working days. They refused to accept our early order as they did not want these appliances to 'hang around' in their storage area. It took the best part of five weeks (25 working days) to get all of our appliances from them which started to appear after 18 days and came in three separate deliveries. This company never contacted us to give us any information as to why we haven't had our order and when our order was due and despite many phone calls from us to ascertain the exact status of our order we never received any phone calls or emails back from them. On five occasions I requested to speak to a director/manager of the company but none of them could be bothered to ring me. During one of my phone calls when I was simply trying to get a rough idea of what day & time my hob was likely to be turning up at my house I was told by one of their staff "you're getting it this afternoon. What is your problem?" Their communications with us were absolutely disgusting. This is the worst and rudest company I have ever had the mis-pleasure of dealing with. Do yourselves a favour, spend a few quid more and go to a decent outlet.
Review by Paulett Miran6 years ago
Very helpful people with competitive prices. I bought a warming drawer and the free delivery service was excellent to Abingdon.
Review by Joei6 years ago
The prices were very reasonable, the communication about delivery was good and the delivery took place just as planned. Driver helpful. I would use Redhill appliances again.
Review by Bafford6 years ago
This company has had our money for a Miele freezer since the beginning of January. They originally said they would deliver within 10 days, and I have made repeated calls to them. Two 'delivery dates' went by with no freezer arriving, each time there was an excuse. I rang again this week, first twice got the answerphone in the middle of the day, then someone answered and said that it would be in on Friday and delivered on Saturday, and they would email with delivery time. I asked if there were financial problems as the online number for the parent company, Raff Radio, was unobtainable and the guy laughed and said he hoped not and that the other showroom was closed years ago and that was the number I'd tried..
Today is Saturday. No email, no freezer, their answerphone has been on all day and I've just read the preceding review. Words fail me.
Review by KTLightning6 years ago
I have had much the same experience as the last few bad reviews. Placed an order for 2 items through Redhill about 2 months ago totalling £1200 and still haven't received anything. Was due a delivery about 10 days ago, which was canceled. Was re scheduled for Wednesday (3 days ago) nothing turned up and no phone call to inform me at all. I tried contacting them on both numbers (distribution warehouse in Redhill and showroom in Croydon), the Redhill one says they are closed and the Croydon one just goes through to answer phone (which is full). There website states that there is a fault with there phone, but as I have had no reply to my emails (which could surely be accessed and replied to via an external computer by one of the staff) I seriously doubt this! Poor show Redhill Appliances! Will be cancelling my order and getting my money back via my bank/cc. Anyone thinking of making a purchase through these guys, please proceed with extreme caution! The prices may look enticing, but the service certainly is not! Especially over the last few weeks, by the looks of things. Is this a downward trend???
Review by Liggy6 years ago
Please read and believe every BAD review on this site. My experience is virtually identical to every one of these customers who have had a nasty experience with this company. Fortunately, I left it to my Credit Card company to retrieve my money that Redhill Appliances had been hanging on to since 31st October 2012 after they said they could not fulfill my order (after much chasing by me to find out when I was going to get it), which they had accepted, told me it would be available in two weeks, and took the dosh for.
Sooner or later someone is going to place an order for appliances from this company and NOT get their order AND lose their money also. BEWARE!!!!!!!!
Review by Bafford6 years ago
The worst experience I've ever had trying to buy a cooker. Ordered on 26/11/12 and paid for it upfront. I was told it would be delivered to me on/or around the end of the first week of December. I phoned up at the end of the week in December (7th) to find out where it was only to be told it was going to be another week or so! Phoned again on 17th December to inquire where my undelivered cooker was, I was told they'd call be back in a few minutes - I had to call back an hour later, only to be told they'd phone me back 'soon'. Whilst waiting, I called the manufacturers who informed me there were only 4 in stock, I then phoned Redhill again and told them that they were in stock, who said they'd phone me back soon (AGAIN!). When they did eventually phone back, they said they couldn't get me one until after Christmas - bearing in mind I told them at the time of purchase I needed it before Christmas due to no oven. GREAT. No turkey for Christmas!
Long story short, phoned Apple Electrics in Reading who got me one in three days. Only good thing about Redhill was that I got my money refunded the same day.
PLEASE PLEASE (I AM BEGGING YOU) DO NOT SHOP AT REDHILL APPLIANCE - SHOP ELSE WHERE! THEY ARE NOT TO BE TRUSTED!
Review by JOSMax6 years ago
The salesman I spoke to on the phone when ordering was exellent and answered all the questions. I discussed the price of the Meile freezer available elsewhere and he instantly beat the price which was then the cheapest available anywhere as I had done my research both online and in the stores. Delivery was included in the price, so it was like buying it from a local store.
I have had the freezer now for few months and have not come across any problems. I have got other Meile appliances in the house, for many years (over ten years infact) without experiencing any problems.
Many thanks for the exellent service and customer care, which makes it worthwhile shopping online, which gives one more scope across the country to negotiate than just going to the local stores.
Review by PaniG6 years ago
Would definitely use again. Great service and price. Thank you very much.
Review by Chandni Puozzo6 years ago
Our story is similar to any negative story on this website: we ordered appliances from this store, after few weeks and no sign of the order, we cancelled. Despite the promise to refund within 30 days, nothing was credited to our account. After further two weeks of calls/emails to polite, but totally useless sales and account teams, we understood that they were not going to pay us back and claimed money from our credit card company under Section 75.