While the facility itself is excellent and well-kept, my major complaint is the escalating cost of being there. My cost has risen from $99 initially to $145 currently, Nearly a 50% increase in just a couple of years. Facility is great, but cost is becoming prohibitive, starting to look for options.
Review by Nanthia Derrow1 month ago
I really like Red Dot Storage. It is very clean & the customer service reps are always very nice & helpful! They even email invoices and reminders if customer service hours change due to holidays. I have never had a problem with Red Dot Storage & I would highly recommend any one of their facilities.
Review by Casaregola Derrow1 month ago
Have never had even one problem with anything relating to the storage facilities or payments. Perfect for our needs.
Review by ChristyB Hancer2 months ago
No complaints,could use a bit more lighting after dark.
Review by Likhan2 months ago
Very clean and secure units. Customer service is very helpful and friendly.
Review by Janred Milioudis2 months ago
Their customer service is top notch
Review by FloRider2 months ago
easy to get to, always kept clean even in the winter,rates are in line with others
Review by Maesie2 months ago
Always letting me know when my bills are payed and keeping me informed of all the up coming dates for storage closing very clean and helpful when calling
Review by Flaharleyguy2 months ago
Everything has been great. Would highly recommend Red Dot Storage to my friends.
Review by VolkerR2 months ago
Great rates for storage with military discount. Storage is safe and secure. Customer service is helpful and courteous.
Review by RobertLeyS2 months ago
We been using Red Dot since 2015 we like the prices , and friendly staff each time we pay , very helpful staff , never had any issues either , A great place thank you Red Dot Storage 😊
Review by Gangikunta2 months ago
It is easy and pretty decent prices as far as units go. Very convenient. The only issue I have ever had was when the internet went down on the screen at the units. Nothing major.
Review by Sallia2 months ago
Red Dot has always given us the best value for our storage needs. The customer service folks are polite and knowledgeable; their storage location is convenient to where we live; and the units are secure.
Review by Kijoranami2 months ago
I really like Red Dot it's clean, I feel safe, Well lit,
It would be nice to have a trash can or gondola for refuse.
Also a Rest Room.
Review by BBx Basanyi2 months ago
Easy and affordable...... that doesn't happen these days. I've had to call a couple of times and it's always been a pleasure. The ladies you have working the phones are wonderful. I've already referred a couple of people to your facility.
Review by Jardir Emberley2 months ago
Easy to rent a storage unit with online help and then the Kiosk on site has everything you need. Very helpful when I called with a problem - solved in minutes.
Review by Klünter2 months ago
Service is fast and friendly.
Review by Shampster2 months ago
Red dot has been a great storage facility. Ive been with them for about a year now and i trust them with my property 100%
Review by Hiyummy Hirko2 months ago
Most of your Costumer service employees needs some serious in house trading ...terrible phone skills..every month you have new rules ( they say) ...
Ridiculous , that the units have to be increased seems like every few months ..I have been with this company 10 plus years .. mayb new customers but not the ones that has service for that long period of time . if your in house issues were solved you might not have to increase your rates so much due to volume of units that ... I am sure you are loosing ...plus your employee turn over... a lot of negative talk around our town about the poor business aspect of your units may want to think about your long term costumers ... 🙂. Also remember there is several new storage units in our area now .. might want to stay competitive or even and little under them if you want to stay in business ...
Review by SteveGrocock2 months ago
Very clean facility with easy access.
Review by Bilquis Brixalot2 months ago
Shed is ok, place is clean. Only complaint is the website. Frequently not accessible and there is no ability to pay multiple months in the kiosk.
Review by Kertrice2 months ago
I thought it was great all around, no problems, great customer service!
Review by Ummadg2 months ago
It’s ok. I reserved a unit online then got to the kiosk at the location and it said it couldn’t find my reservation. So I had to stand there forever and do it all over again and take my picture 5 times (literally) and each picture held for at least 30 seconds. It’s just not as quick and convenient as I thought it’d be.
Review by Karamba Refaeil2 months ago
Review by Darneka Karstens2 months ago
Have had a storage bin for 13 years and have always had excellent service . Thank you for taking care of our stuff.