Ordered a mic and no response from phone or emails. Hope I'm in time to stop Paypal processing the payment
Review by PeterWatt9 months ago
Friendly service, no pushy sales. Let me make my own informed decision about which bass guitar to buy. Great stuff.
Review by Sparklespell9 months ago
Great price and product with super fast delivery - recommended
Review by Siperon9 months ago
Popped into the store in Edinburgh while on tour and received great service. When it came to ordering the Roland kit I had no hesitation but to purchase from Red Dog. Ordered over the phone, efficient and courteous service and goods arrived 2 days later. Very happy.
Review by Siffy Spila9 months ago
Great friendly service from start to finish , nothing bad to say about these guys.
Review by Tbi9 months ago
Product well described, meets specification, delivered quickly, really keen price. Thanks very much Red Dog!
Review by KMedel9 months ago
Very friendly and professional. Responded quickly to email queries.
Review by Rahna Jamaoui9 months ago
very good customer service
Review by Lapanen Tamaev9 months ago
I was in the market for a digital piano. I popped into the London store to try a couple and the staff were very helpful, showed me a few to try. Delivery was on time and reasonable prices. Will recommend to my friends.
Review by Aemilia Derrow9 months ago
Excellent service and excellent communication throughout. Very kind and helpful.
Review by AmberRob Kurtzman9 months ago
Top guys that work there! Any problems or questions I have are always sorted out ASAP. Reliable and friendly couldn’t recommend them more!
Review by Blondinjeans9 months ago
Had a few issues with my order, but everything was resolved really smoothly. These guys are a really nice bunch to deal with, definitely recommended...
Review by Bafford9 months ago
Order placed Friday, paid extra for priority delivery. Now Wednesday, order still 'pending', no answer on the phone, no responses to emails, web contact form, facebook, Twitter. Either terrible service or you've gone out of business. I want my money back.
Review by Brolic10 months ago
Very helpful staff, great equipment. Highly reccommend!
Review by Eternalnyght Atomek10 months ago
The reality is this, initially I wanted to purchase an item which was quoted as £750 by numerous retailers in the west end. Red Dog quoted me £650 for the same item, so obviously I wanted to purchase from Red Dog but the true beauty of this company is that even before I had paid for it, I received a telephone call from Red Dog to inform me to hold on as the manufactures were have a special and the item that I wanted would be sold as a special for only £500, indeed reducing their profits but obtaining a customer for life.
Recently I have purchased a power lead from Red Dog, even though it is a small insignificant item the sales quality and knowledge provided by "Michael" and his colleagues at Red Dog is still of the highest quality and I will definately recommend that you trade with Red Dog
Review by Premfix10 months ago
Always pleasant to deal with. Very helpful and personable.
Review by ShimasWay Slade10 months ago
Great customer service. Very easy company to deal with. Very happy with the transaction. Thanks!
Review by Rorens10 months ago
A bracket on our Roland electronic drum kit broke meaning one drum was unusable. Rather than having to replace the whole drum pad, they managed to source a replacement bracket direct from Roland, taking the cost from over £100 down to £7.95.
Review by Subata10 months ago
Great shop for all equipment for your music studio. Had a great time playing with the equipment and great direction from staff to help me decide on the right bit of kit and a very good price.
Review by Prurince10 months ago
Guitar was delivered within 2 days, in perfect condition, for a great price. Perfect, thanks.
Review by SuzsieQ10 months ago
Prompt delivery, great customer service where I can still reach someone over the telephone, reliable and affordable products honestly listed. Good experience overall shopping on website too.
Review by Yeokyung10 months ago
Their site I ls very easy to use, my delivery was fast and the package was very well wrapped up and protected, thanks red dog music ✌️
Review by Dravelo10 months ago
They had stuff in stock that other places didn't. It came in 2 days. Can't argue with that.
Review by Clill11 months ago
I ordered a product pretty late in the evening. The following day at 12:47pm they cancelled my order claiming item had been bought by another customer a couple of hours prior to me ordering the item. I then checked the site and it was still showing as available for the price I originally ordered it for. I checked back 2 or 3 times during the next hour and half and the item was still listed for the cheaper price. While I was on the site, a sales rep contacted me via the chat feature there asking if he could help with a product. I told him I was there for the item, but that i'd had a message from them cancelling my order, then the chat feature said the sales staff was busy. Within 20 minutes the price went up £100. So this took until around 2pm that day for them to update the price to the new price.
Used to be good, but not happy with this way of doing business.
*Updated with approximate times to clarify that the price did not go up to the higher price quickly after the item was claimed to have been sold, as the seller might be implying. My order was cancelled and yet the price I tried to buy it for was still listed on the site at that price well into the afternoon that day.
Review by Almasri11 months ago
Good prices. A slight hiccup with delivery but a quick call to the store resulted in the problem being resolved.
Would use again