It was a process that was long overdue, I appreciated the compassion given to me throughout the process.
Review by Rachon1 day ago
I was not sure of using a Firm off the internet and one that I had never used but the results were delivered and the team was nothing but professional.
If anyone is questioning the use of them dont just use them.100% satisfied.
Thank you to your team of experts I can step forward in my life.
Review by DanyaRose Uceanu4 days ago
Overall, we have had good experiences with Higbee. We were especially gratified when Matthew Higbee contacted us to inform us of my sons eligibility to have his record converted from a felony to a misdemeanor.
Review by MrBrown Wan2 weeks ago
Streamlined and responsive. Still answering an occasional question months after completion. There were several competitors in this price range. I'm glad I went with this company.
Their web interface does not have a modern look, but it gets the job done. Direct emails were answered within a few days. I think my case was pretty straightforward, they completed it within a reasonable amount of time for a decent price.
Review by YinkaMariaDaniels Wojtcuk2 weeks ago
Jason Lawson patiently answered all my questions, was polite and thorough. I had concerns about employment background checks. He called me right away and got the service started to ensure my records would be removed from the non-regulated background check companies.
Review by TeeCakes2 weeks ago
Assisted me with an issue, was resolved easily and so glad I decided to request their assistance. Needed a copy many years later and it was immediately sent to me.
Review by Shalana3 weeks ago
THEY DID ALL THE PAPER WORK.I DIDNT HAVE TO TAKE TIME OF WORK FOR COURT DATES. OVER. All AM HAPPY AND SATISFIDE. THANK YOU!
Review by ArtsView3 weeks ago
RecordGone was a simple and straight forward process to expunging my records. The staffs were diligent and answered all the questions I had. I highly recommend there service.
Review by HackerZ4 weeks ago
I had a criminal record that was preventing me from obtaining employment. I needed both cases expunged, one was a probation violation and the other a felony. This company was able to get both expunged for a very low cost compared to hiring a private attorney. The process beginning to end took about 6 months, but well worth it. Both cases are now gone and a huge burden has been lifted. Aside from providing very basic information, they handled everything for me behind the scenes. A court hearing was not even required. I am so grateful for this organization and all they do to give people with mistakes a second chance in life!
Review by StormKatt1 month ago
I was pleased with their services though it took quite a bit of time for a good outcome! I continue to use their services for other matters also!
Review by Dickeyduncan1 month ago
Ty for handling my case , I have tried others and for some reason they never got back to me . You and your team lead me in the right directions and made it easy for me to get started. You all are very courteous and friendly and promptly getting back to me by answering my questions. I am very grateful I can finally get my record expunged and will refer y'all to others.
Review by HolmesDude1 month ago
Getting your record cleaned up doesn't just happen overnight. I can't think of a better law firm to have hired than Higbee and associates. Every single time I ever had a question, they responded respectfully in a timely manner. When I ran into an obstacle (court claimed i never paid my court fee from the case) the lawyers and assistants at Higbee were more than helpful and encouraging.
The mistake I made 5 years ago is now done. It's over with. I can live a positive, happy future thanks to Higbee and Associates.
Very glad I can get my expedited record clearing now that my case was granted. Strongly recommend.
Review by MarvinR1 month ago
So, they handled everything, and they were very successful. They respond to emails within a day. My case was in a different county from where I live and I f didn't have to go anywhere.
Review by Boulay Katoa1 month ago
RecordGone was able to expunge and seal all of my records without any problems. This had to take many hours of preparation and a vast knowledge of the court proceedings and rules to properly address the court and judge regarding the numerous cases I had on my record. I had many questions regarding the cases and they usually responded within one week with professional and honest responses. Also, the Webpage with all the corresponding informing involving the cases are easily accessed and easy to follow and read. I highly recommend RecordGone for any services needed regarding expungement or sealing of criminal records.
Review by Hibaq Libert1 month ago
My experience was fantastic, everything went as expected with no extra 'got ya' requests for extra money. The service was completed as sold.
Review by Rofiat Luwizhi1 month ago
I was not able to get through on the phone and no one called me during the scheduled call time. However, Jason the representative I was able to chat with on the computer and than on the phone redeemed my initial perception of your company. He is truly outstanding and deserving of recognition for his top notch customer service skills.
Review by Whiskers1 month ago
We just started with RecordGone.com this morning and before the end of the day they already had the case file. We've been trying for months on our own. Thank you.
Review by Jawn1 month ago
Very very happy with the service I received. Professional, dedicated answered all my emails and phone calls promptly. Thank you very much, Ben Demaree
Review by Akj Chaparala1 month ago
I was very pleased with the service. Works as advertised. Scrubbed my record very quickly and I passed my background check two weeks later with no issues. I recommend this service for anyone who took the legal step for expungement.
Review by Hedgehogs Pourmand1 month ago
Jason was very helpful in resolving the issues I called about. The only issue is that I asked if I needed to do anything for my case. I was told no, but after searching my email I discovered I needed to complete a finger print record. I was behind on my payment and nothing had been done on my case for a while so I stopped checking my account. It's my responsibility to know what I have to do, and I will continue to check on my requirements at least a few times a week. I don't blame Jason for my lack of information, but I do feel its important to ensure he and other representatives are provided information to give to clients if they ask. Again, this was not his fault, it is mine for not staying up to date. I will take care of my fingerprints by tomorrow. I desperately need my case completed by October because I will be kicked out of my doctoral program when I apply for practicum if my case isn't expunged. The Fingerprints are needed for my Arizona case, and although I really need this completed by then, the most important one is the Indiana one. I'm a little confused why there has been no progress on it - I even sent all court records from my attorney that I utilized in that case.
Review by Doncho Korpacki1 month ago
I had two misdemeanor convictions cleared via Higbee.....they were organized and prompt....my offenses were very difficult to deal with considering they were near 30 YRS OLD!!!!....THEY CAME THROUGH FOR ME...ALSO CONSIDER THAT THIS WAS ACCOMPLISHED VIA THE INTERNET FROM A DISTANCE OF 3000MILES!!!! I highly recommend HIGBEE AND ASSOCIATES .....WORKED FOR ME!!!
Review by Cheylynn1 month ago
Record gone made it so convenient for me to stay up to date with my case. They were always quick to respond to any questions I had and kept me inform throughout the whole process. I would highly recommend it to others.
Review by Cwestgate Omodia2 months ago
I left a message in your general box Jason lost a return my call and was able to provide service to remedy the situation.
Review by Westmount2 months ago
Jason was super helpful in guiding through the process of upgrading my services with the law firm to include the Expedited Record Update services. This gives me the confidence that I may move forward with my personal and professional life.
Review by Keedz Listings2 months ago
Though the process was long and timely. I sent them what they needed and they immediately started working on the case. Like I mentioned it took much time almost a year but when I won my case it was well worth the year wait, for something that could of been on record for a lifetime. I appreciate the constant feedback and keeping me in the loop on what was going on through the course of my case and that I had to little to no work and most of it was conducted through email communication, which works great for individuals who are to busy to talk on a phone. Thank You!