good, very helpful, and hopefully in the future it will be better ... success always
Review by Najla1 year ago
Great but poor customer service
Review by Peloton1 year ago
Not bad but they're customer service was a little slow. Not sure if it was a new employee but could of been better although they got the job done.
Review by DJMac Charitar2 years ago
After checking Motorola's price the fix the phone and determining it would cost more for them to fix it than I spent on the phone in the first place, I sent Re-Tech an email inquiry on the cost of fixing the phone. Their price was much lower, but I was skeptical that it was just to get me in the store and then they would hit me with a higher price. NOT At ALL! We took the phone to the store and they fixed the phone and charged the same price quoted in the email. It took a couple hours, but all the customer reps were super courteous and the place was clean and nice. Overall, I am very satisfied with my experience with Re-Tech!
Review by Preferred2 years ago
They have great customer service and my phone was done after 45 minutes. I give them 5 stars.
Review by Siddog2 years ago
I got my iPhone repaired fast and a good customer service
Review by Heatherville2 years ago
Call 'em up and a person answers the phone. Holy moly- that right there sets them apart from every other business in town! PLUS, they quote you a time-frame, a price, and they get it done while you wait! VERY fair pricing. Surprisingly fair pricing, actually. A++ Only room for improvement would be earlier opening of the store (8am) to serve the morning drive-time crowd.
Review by PerLudvig2 years ago
Screen repaired in 2 hours with no need to backup everything & at half the price of competition. Yea! My wallet needed that reprieve.
Review by Winkii2 years ago
I took my phone in to retech with the hopes that they would be able to fix it. Verizon sucks and said that there was nothing they can do, all they wanted me to do was buy a new phone. The guys at retech are definitely amazing and I got a phone from them and they transferred all my information contacts and pictures over to the new phone! They are definitely miracle workers because I thought all those pictures we're lost, but they weren't. I highly recommend this company to everyone!!!
Review by MariaAnna3 years ago
Re-tech repaired may phone quickly and courteously. Their prices are on part with other repair shops in the area.
Review by Odukoya Pervansky3 years ago
They had my non i-phone screen fixed in 3 hours. Super nice & cheaper then I was estimated at other places. I interacted with multiple employers all helpful.
Review by Mumkey Vangså3 years ago
The techs were friendly and efficient. 2nd time using this location, no need for me to go anywhere else!
Review by Anwora Fladstol3 years ago
My experience was overall very satisfying, but on my return to the store to pick up my item no greeted me and it took a while for anyone to acknowledge my presences.
On reflection, my primary contact most likey saw me come in and left to get my phone, but the others we talking among themselves. Other than that it was a great transaction.
Review by Larsi3 years ago
They were able to fix my galaxy s6 that had been submerged in water. Great customer service and reasonably priced.
Review by Terralee3 years ago
Took my phone to get the battery replaced. They did a good job it was quick and it fixed the problem. When I got the phone back I wasn't getting any signal which was a new problem. I took it back they fixed it and made it better than it ever was and did it for free. They do good work and I would recommend it to anyone who needs work done to their phone. And I would defiantly go back if the future for another repair.
Review by Adenilton3 years ago
Carson knew his products and worked hard to get the right fit for the customer.
Again GREAT JOB!!
Review by AnhThu3 years ago
Great staff that is very helpful and honest. Highly recommend for all your tech needs
Review by Nickspitfirenick Freta3 years ago
Very friendly staff. Worked hard to get my phone repaired quickly. Very organized. Smooth operation.
Review by PandainaBeanie3 years ago
Our sales person was very professional and kind to us. 100% satisfied.
Review by Etete3 years ago
For many years now, Re-Tech has been the go-to resource for all my cell phone needs. They are consistently helpful... and very kind and patient with all my tech challenges.
I don't know if it's training or just good Mngmnt philosophy, but their tech folks are always ggrrRREAT to work with.
I've often said, "we are lucky to have Re-Tech here in G'ville".