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Review by Rudi J Halbright1 year ago
I wish I had read these reviews before I placed my order!
I ordered a punching bag on June 5th and then on the 8th they informed me that they had shipped my order. Sadly I never received the punching bag and when I finally checked with them today on the 19th, they informed me that despite having taken my order and telling me that it was shipped, it had not been and in fact they were out of stock on the one I ordered. They then offered me several other bags that I am not interested in.
I spent quite a bit of time with their "customer support" on chat but they were unwilling to make good on my order. The only way I can now get the bag I originally was told had been shipped to me is to purchase it from a 3rd party at a much higher price. So now, I've waited a few weeks for nothing, spent the better part of an hour on with support that refused to make this good and now need to pay more to buy the same thing elsewhere.
I'm thoroughly disgusted with RDXSports and their utter lack of service. Run, don't walk from this company!