My 22-year furnace died in the motif a cold snap. At least three other hearing comttold me it wotbe days before they could get out to see me. R&D had someone out that afternoon. They installed my new furnace the very next day.
Review by Dhinahar7 months ago
High grades on all aspects: sales, instillation, service and office staff
Review by Denette7 months ago
I’ve been working with R&D now for four years, from routine maintenance to installation of a new heater and house generator. Always excellent. Always pay exactly as quoted. Never an issue. Emergencies (I lost heat) they were out there that day on a Sunday.
Review by Fretwell8 months ago
great job with handling and installing the coolers
Review by Cyndablitz8 months ago
Very professional! Very responsive! They installed our new furnace very quickly and efficiently, working with us and the fuel contractor. They took very good care of us!
Review by Joe Kelly Klawatsch9 months ago
R&D is a great company. They clearly care about their employees; who clearly care about their customers; which makes for great customer service. You really cannot go wrong with R&D.
Review by Jayanthan9 months ago
My great experience with R&D started with the sales consultant Jim Mellon who guided me throughout the process. Jay and Aaron did the install in less time than I thought and new HVAC system has been running without a flaw.
Review by Michellemichelle Urzúa1 year ago
Great service! On time, courteous, and did a great job. Would definitely recommend.
Review by Yesmien1 year ago
What a great company! From the first time I called for a quote to the final installation, service was excellent. I replaced my 22 yr old York AC and heater with the Bryant 2 Stage Preferred series and WIFI thermostat. Chris, Sales, and Vonn, Installer, were nothing but customer oriented through the entire process. Highly recommend this local company for your HVAC needs!
Review by Harleytube Mikson1 year ago
Overall I had a good experience with R&D heating and Cooling. My only small comment would have been for the installers to start earlier in the morning. They arrived around 9:30 and didn't complete the installation until around 7pm. Maybe they could've loaded their truck at the warehouse the prior night, so that they could've arrived earlier? It was a long day for my tenants. Working with Ron and Ann was a pleasure!
Review by Nytro1 year ago
Reliable service and knowledgeable technicians.
Review by WeDran1 year ago
I purchased and had installed by R & D Heating, Cooling & Electric a Generac total house Generator and they were the most Professional,Trustworthy and Reliable Company that I have ever had do work in my home. I would highly recommend this Company for all of your home comfort needs
Review by McGiff Havel1 year ago
Excellent customer service!
Review by Asano Gamoo2 years ago
I needed my air conditioning and furnace replaced. They were dependable, punctual, knowledgeable and easy to get scheduled. I use their maintenance program also.
Review by Mechtilde2 years ago
thank you very much
Review by Jakeliu Katsivali2 years ago
Honest, fair price, prompt service. I am very satisfied.
Review by Danda2 years ago
Best ever. Been with this company since 1996. Never a problem. I would recommend this company to anyone.
Review by Untitled2 years ago
Expert assessment and presentation of options, quality equipment, and knowledgeable, professional installation staff.
Review by Konleigh2 years ago
Prompt, professional, courteous.
Review by Thursa2 years ago
Excellent service provided by everyone at R&D. Courteous and professional technicains made sure the job was done correctly.
Review by Pratham2 years ago
Great people, they went out of their way to take care of us and did a great job with the install of our new heater system.
could not be more pleased, and yes i would recommend them.
Review by CapitalPlayer Jezz2 years ago
The salesman quoted a price then said he made a mistake, sold us a unit that was supposed to be quieter than the old unit then backed off that claim when we questioned him based on what others told us AND the unit he ordered for us did not properly fit the space. It took a long time to get the unit installed and operating properly.
Because of the difficulties Chris and the owner personally paid us a visit during the first day of installation and assured us they would make it right and they DID. We are very pleased with the new AC/heater unit now. Also the installers Danny and Aaron were very knowledgeable, professional and competent. Additionally Chris was a very well-trained representative who jumped through hoops to see customer service was provided and that we were satisfied. Their emergency service was also very good.
All in all even though the first day of installation was not pleasant Chris, Danny and Aaron came through for us. We appreciate the care they took in keeping everything clean and seeing that we were satisfied. With a few reservations I would recommend R&D to others. The owner was very nice as well and we appreciated his caring enough to pay the visit.
Review by Ayannah2 years ago
We worked with Chris and couldn't be happier! He was diligent with following up on our questions while working through the quote process. He made sure everything was done to our satisfaction......and even made sure the gas company was keeping us happy too. On our final walk through......Chris focused on the the tiniest details......like a few pieces of materials left in the yard that he picked up for us. He wanted To make sure we had NOTHING negative about our experience. We are so pleased we went with R&D for our generator!
Review by Joanette3 years ago
We had R&D service our old heat/ac for over 16 years. The quality of service was excellent and the cost reasonable. When it came time to upgrade to a new system, R&D's quote was not the lowest but based on years of service and past relationships, we had them install our new heat/ac system.