We found out that we needed a new HVAC system right before Christmas. Our salesperson, Sarah, made sure we had the best crew to do the installation. They were excellent. Competent, experienced, polite, and just wonderful! I would highly recommend this company .
Review by HerbCustomer3 months ago
3 years ago we hired R&D to replace our heating and cooling systems. They have not worked right from the beginning. Recently the heater didn't work again. A "technician" came out at 9PM, He opened something a spewed soot all over my floor and rug. He did not fix the heater or clean the mess. The next day another "technician" arrived, cleaned the mess, and assumed the chimney was blocked. We hired a chimney professional who determined there was no blockage. The "technician" returned, replaced the filter and nozzle and it worked. We were charged for these "technicians" visits and parts both of which were supposed to be covered by our service contract. We have sent emails requesting return of our money but they do not respond. We had to fight with them to get the unnecessary chimney sweeping cost paid. Additionally, Ann, the General Manager" was quite nasty and unyielding. DO NOT USE R&D! I give them ZERO stars.
Review by Salauroo3 months ago
Professional, experienced, superior customer service, competitive pricing, trustworthy, knowledgeable, prompt, and courteous. R & D has the right business model for selling their products and services. We had purchased our old HVAC Unit from them over 23 years ago (a Bryant Unit, replaced with another Bryant Unit).
From our salesman to the customer service representative to the installation, each team member at R & D was professional and courteous. We couldn’t be happier with our HVAC Unit (again).
Review by Macakito5 months ago
Good customer service!!Best Preventive Service!!
Review by Gene Albritton10 months ago
Did a great job installing our 22kw generator!
Review by Dikshant Cramblit11 months ago
My 22-year furnace died in the motif a cold snap. At least three other hearing comttold me it wotbe days before they could get out to see me. R&D had someone out that afternoon. They installed my new furnace the very next day.
Review by Dhinahar11 months ago
High grades on all aspects: sales, instillation, service and office staff
Review by Denette1 year ago
I’ve been working with R&D now for four years, from routine maintenance to installation of a new heater and house generator. Always excellent. Always pay exactly as quoted. Never an issue. Emergencies (I lost heat) they were out there that day on a Sunday.
Review by Fretwell1 year ago
great job with handling and installing the coolers
Review by Cyndablitz1 year ago
Very professional! Very responsive! They installed our new furnace very quickly and efficiently, working with us and the fuel contractor. They took very good care of us!
Review by Joe Kelly Klawatsch1 year ago
R&D is a great company. They clearly care about their employees; who clearly care about their customers; which makes for great customer service. You really cannot go wrong with R&D.
Review by Jayanthan1 year ago
My great experience with R&D started with the sales consultant Jim Mellon who guided me throughout the process. Jay and Aaron did the install in less time than I thought and new HVAC system has been running without a flaw.
Review by Michellemichelle Urzúa1 year ago
Great service! On time, courteous, and did a great job. Would definitely recommend.
Review by Yesmien1 year ago
What a great company! From the first time I called for a quote to the final installation, service was excellent. I replaced my 22 yr old York AC and heater with the Bryant 2 Stage Preferred series and WIFI thermostat. Chris, Sales, and Vonn, Installer, were nothing but customer oriented through the entire process. Highly recommend this local company for your HVAC needs!
Review by Harleytube Mikson1 year ago
Overall I had a good experience with R&D heating and Cooling. My only small comment would have been for the installers to start earlier in the morning. They arrived around 9:30 and didn't complete the installation until around 7pm. Maybe they could've loaded their truck at the warehouse the prior night, so that they could've arrived earlier? It was a long day for my tenants. Working with Ron and Ann was a pleasure!
Review by Nytro1 year ago
Reliable service and knowledgeable technicians.
Review by WeDran1 year ago
I purchased and had installed by R & D Heating, Cooling & Electric a Generac total house Generator and they were the most Professional,Trustworthy and Reliable Company that I have ever had do work in my home. I would highly recommend this Company for all of your home comfort needs
Review by McGiff Havel2 years ago
Excellent customer service!
Review by Asano Gamoo2 years ago
I needed my air conditioning and furnace replaced. They were dependable, punctual, knowledgeable and easy to get scheduled. I use their maintenance program also.
Review by Mechtilde2 years ago
thank you very much
Review by Jakeliu Katsivali2 years ago
Honest, fair price, prompt service. I am very satisfied.
Review by Danda2 years ago
Best ever. Been with this company since 1996. Never a problem. I would recommend this company to anyone.
Review by Untitled2 years ago
Expert assessment and presentation of options, quality equipment, and knowledgeable, professional installation staff.
Review by Konleigh2 years ago
Prompt, professional, courteous.
Review by Thursa2 years ago
Excellent service provided by everyone at R&D. Courteous and professional technicains made sure the job was done correctly.