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Review by Pans Willems1 year ago
Recently I bought a poolcover to replace an old one. The proposal i got from Raynercovering was accompanied by a drawing of the cover and straps.
BUT the cover was not made conform drawing, The straps were at the wrong place so the cover coujd not be attached to the existing pool anchors. This made the poolcover totally useless for us. First Raynercovering doubted our claim that the straps were totally placed wrong. After I've send them 38 detailed pictures they agreed.
Instead of making a new on they returned my money.
How much trust do you have in your own company if you refund the money instead of making a cover conform your own specs?
Solution would be: sending me a poolcover with correct location of straps
14 jul 2019: Still unable to make a ftiting cover....
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