Love you guys the best customer there is in these furniture stores I'm happy with my delivery and the way I was assisted
Review by Quircy1 month ago
Excellent saleswoman. Great knowledge very kind.
Review by Dragonleidi Gulgee1 month ago
Treat well and informed of options.
Review by JRichey Fenttiman1 month ago
Great service. Polite and professional service
Review by Mehwish1 month ago
Good experience with sale staff and product purchased is of good standard.
Review by Konstanze Gorinshteyn1 month ago
Excellent customer service, quick check out
Review by Gershy1 month ago
Knowledgeable sales people, prompt and efficient delivery
Review by Waseemah1 month ago
great selection helpful and patient salesperson. have been shopping at other furniture stores and found R&M had better quality merchandise
Review by Coribert Agave1 month ago
Everyone was very helpful.
I fell in love with a leather sectional that was out of my price range.
They financed me two different ways and it's being delivered this week.
I'm so excited!
Review by Saolotoga Derrow1 month ago
i placed an order for a chair and requested time delivery from 9 to 12 am due to building elevator availability and my working hrs and certificate of insurance to be submitted to the building and gave an email they said its possible they call one day before to give the delivery hrs as 2 to 5 pm instead of 9 to 12 i am not at all a happy customer to hear different hrs since everything has to be coordinated for this delivery .they don't seem to work with your hrs they just make it sound it can be done to complete the purchase .and i asked to verify where they sent the certificate they sent to old email even after giving different email .they employees just spoil the whole purchase spirit from the store not sure i would return any time soon
Review by Bafford1 month ago
Salesman was knowledgeable, courteous and patient. I bought from this store before and have always had a good experience. Their bedding and furniture are very good quality.
Review by Shannean1 month ago
Robert was very professional, polite, knowledgeable and friendly. We enjoyed working with him.
Review by Ozma1 month ago
Steve was very helpful and pleasant
Review by FilipN1 month ago
Good quality furniture at a fair price. Prompt and courteous service. Very happy with my experience.
Review by Terri1 month ago
The store on 125th Street in Harlem has excellent service and two outstanding employees. I spoke to Michele over the phone regarding replacing a mattress. She was knowledgeable, friendly and professional. I asked for her when I went to the store and she did not disappoint. Because I was replacing a mattress the manager Andrene also helped to advise me on what mattress to purchase and she also was helpful in selecting a mattress. Both women are assets to Raymour & Flanigan and if you want excellent assistance ask for either of these women. They are the best.
Review by Cwoodrace Escareal1 month ago
I had a great experience from the moment I walked in the door. I was lucky to get assisted by Morris Hargrove, who was very personable, friendly, and knowledgeable. I got a great deal and have been very satisfied with the purchase so far. Thanks!
Review by Wai1 month ago
Bought two bedroom nightstands. The saleswoman was wonderful. The entire process was very pleasant. No sales pressure. Delivery was prompt, too!!!
Review by Askhat Alethea1 month ago
Sales representative was extremely helpful
Review by Ailesh Penczynski1 month ago
Greg Smith was a very helpful sales associate. He was kind, patient, professional and gently offered suggestions. He allowed us the courtesy and time to arrive at our decisions
Review by Herensugue Guerzoni1 month ago
We were able to find the appropriate dining room set within 15 minutes and had the paper worked processed within 15 minutes thereafter, and out the building within 45 minutes. The sales person that helped us was very polite and friendly and made sure we understood what we were getting.
Review by Matzerator1 month ago
VERY HELPFUL AND KIND AND PATIENT.. SOME TIMES YOU NEED A FEW MORE MINUTES TO MAKE THAT DECISION IF YOU WANT THE ITEM OR NOT.. I KNOW IT MIGHT BE ALITTLE TUFF ON THE SALES PEOPLE BECAUSE THEY HAVE THOSE PEOPLE LIKE ME EVERYDAY COMING IN.. SO I THANK YOU FOR YOUR PATIENTS TOO..
Review by Havanaprime1 month ago
I went to Raymour and Flanigan to purchase living room furniture. After finding the ideal couch the sales associate offered to give us a discount after as this couch was not on sale. I was then asked to put a deposit down to “lock on the price.” The sales associate talked about the amazing deal she was offering. I left very excited for my new couch. Two days later I received a call staying there was a “clerical error.” And that the cost of the couch would be about 30% more than the agreed upon purchase price. As of yet, this issue has not been rectified.
Review by Hagbart1 month ago
Amy was so nice and such a pleasure to work with She helped me find what I was looking for right away.
Review by Dokison1 month ago
Frank was a great and knowledgeable salesman. Top marks.
On the policy of the store itself - it is crazy to me that you require a photo ID for credit card use. No other places I shop require this when I spend 2X, 3X, or 5X more with them. This will make me think about shopping at other places that make purchases easier before R&F.