Incredibly pleased with my recent order! Fast to ship, more than reasonable pricing and I appreciate the email confirming my text and design choice before RapidWristbands processed my order. 10/10 HIGHLY RECOMMEND
Review by EllenOh4 months ago
I ordered 1 wristband from RapidWristbands.com on June 4th. I did receive an email of the contents of my order after ordering on the 4th. By the 7th I had not received a shipment confirmation or any confirmation on if my order was complete so I made a phone inquiry. The representative told me that my order was almost complete and I would have it well before the 14th. He said he would be sending me an email with tracking number of my order. I never received it. The 10th came and still not email. I called on the next three days and was told each time that my order has just reached the Houston location and was ready to be shipped. The 13th (today) came and still no information or tracking information. I called and spoke to a man Ned Phoenix and was told that the order has just arrived at the Houston location and that he would make sure it was sent overnight to me and email me a confirmation. Hours later and no word from anyone. I called back and spoke to a woman who said the same thing. By that time, I was infuriated and told her to cancel my order and refund my money with an email receipt. She said she would. Two hours later and there was no email. I called back and spoke to her again. She said she cancelled and refunded me my order and that she could have gotten me my order on time (yeah right). She ended saying she would send me the refund email confirmation and that she would do so immediately. Guess what. She didn't.
This has been the worse ordering experience I have ever had. Rapid Wristbands has the worse customer service ever. I feel like this company is a scam and does not send the orders out in time. They only give you a delivery promise at checkout to get your money. Do not order from this company. They will take your money and give you a headache.
Review by Yongchan5 months ago
Awful customers service. I ordered bands for a big company event and they send me the wrong bands. Then they told me sorry we will correct this asap don't worry you will have your wrist bands at the next event... Well 3 events past - No Wrist bands - I was promised everything would be here by Friday and guess what they haven't even been made yet... DO NOT ORDER FROM A COMPANY THAT DOESN’T CARE.
Review by Bluecat Yantatsana6 months ago
Rapid Wrist Bands were so easy to work with and the product was great. The customer care service (thank you Keshia!) gets an A++
I will be using them again for my fundraisers.
Review by Tmansfield8 months ago
Placed an order on Jan 31, for delivery Feb 20. Paid extra for delivery that day, wristbands were needed for Fri the 22nd. Did not get the delivery on the 20th, I notified them and they said because the previous Monday had been a holiday, it put them behind--- they had not even started on them Thursday when I spoke with them (and I should have received them Wednesday. ) And did not get an Email before hand updating me on the progress. They promised they would overnight express them Monday, so I should get them Tuesday. That's great, the event is the Friday before. A lot of good that will do. I used wristband bros last year and had no problem and was pleased with the product. I guess I Wil use them again from now on. Very disappointed in this company. They definitely need to change their name.
Review by InstantT1 year ago
Horrible!!! Never again...Ordered wristbands for a funeral with a guaranteed delivery date. Wristbands didn't arrive until 3 days after the funeral. Shipping comes from DHL China not Houston.
Review by Punkster1 year ago
Great and quick delivery. All the bracelets were there and I got a few extras which helped just in case others ripped. Some of the bracelets ripped however, with the extras that were provided, we were able to fix the problem quickly and efficiently.
Review by Stuee1 year ago
Great product and price. I haven't received my order yet but did receive the sample package and am looking forward to receiving my custom wristbands. Will shop with RapidWristbands again.
Review by Yingzi1 year ago
Excellent service. Great turnaround time. Very durable and economical wristbands. Will definitely order from them again.
Review by Hollypolly1 year ago
This is my First order with RapidWristbands & they have exceeded our expectations. The order arrived on time & looked exactly how we wanted. Will definitely order again.
Review by Bluvsmac1 year ago
The ordering process was very easy and bands were delivered quickly! We will definitely use again in the future.
Review by Sashwath1 year ago
Review by StevieD Jaskulis1 year ago
The wristbands are great, the checkout was easy and the shipping was fast! Great deal compared to other sites too!
Review by Harus Fekszi2 years ago
Ordered 200 bands as a fundraiser for a friend that has been diagnosed with pancreatic cancer. The bands arrived and the # Symbol was more like a Spaceship symbol than a #. They advised the font I chose changes the look of Symbols. Change the look OK, unrecognizable NOT ok. They offered 15% off a new order, WHY if they will be unrecognizable again. Would claim no responsibility for the error. Refused to remake or refund anything.
BBB aware of the company as well.
Review by SirBaltimore Derrow2 years ago
Review by Proliferate2 years ago
Easy to navigate website, fast delivery!
Review by RiODiGiE2 years ago
We had so many options to choose from and it was very simple. The items in hand was better than expected! We love!
Review by LindaSCustomer Benzenberg2 years ago
I ordered 1000 very simple custom Tyvek wristbands and they are garbage. My order was for 1000 white wristbands with the name of our non-profit on the band. I spoke to a customer service rep before placing the order to ask about printing the text in color and I was told that once I placed the order I would be able to request a color change through the production team because the option to select a color for text was not yet available on the website. So I place the order and request the color change but I am then told they can only do black and white. I am not happy but oh well, black and white will work. The wristbands are delivered and the printing was terrible. The best way I can describe them is that it looks like the printer was about to run out of black ink when they were printed and the ink that is on the wristband bled into the paper so the text is blurry looking. I sent customer support a picture of the wristbands comparing them to the wristband that I already owned and was trying to replicate. They agreed that they were poor quality and apologized and then came the shocking part: they told me that it was normal for the wristbands to print that poorly when you choose black and white, so they recommended choosing another color wristband. We needed white so that would not work and the next best option they gave me was a 15% refund. I am not using the wristbands because we run a professional organization and the wristbands look that bad. So I paid money for trash. Instead of wasting any more time with them trying to get a refund I am here to warn other customers about this company. Through this experience I also found out they request a review before you get your product and it’s based on anything but the finished product.
Review by Meinkstarz2 years ago
Rapid Wristband was the better price when I did a price comparison. I am very happy with bracelets I got and in just 4 days !
Review by Chillamcharla2 years ago
The website was easy to navigate and allowed for customization very quickly. The wristbands came on schedule and were exactly as pictured when I created them. We love the wristbands!
Review by Icorsa2 years ago
great service...order was processed in a timely manner...I would and have referred this company!
DungeonLife Athletics LLC
Review by Piramila2 years ago
Excellent customer service and quick delivery!
Review by Besha2 years ago
The product was a week late. No remorse from the customer service. They refused to refund the order. They offered us 15% off the next order. Hello! there won't be a next order!
Review by Asfa Westerdahl2 years ago
I loved the Customer service, and the price!! I wish a little quicker, but they did the job.
Review by JenniferKnapp2 years ago
Received an email that my bracelets were on their way! Four days sooner than anticipated. Great job with the fast delivery!