This is a great site they actually give you great exposure I wouldn't go anywhere else
Review by Ragemann1 month ago
1 WORD = thieves.
They take some money out of your account when your trial has ended and you have respected the date for the trial to end and sent them an email to cancel the trial one week before it ends
This platform is not safe. I got a ticket fine for a parking lot located in the USA and I am located in the UK.
They use your credit card to pay for their own fees
ashame of yourself !
Review by Lubia Gautreau2 months ago
I truly recommend RankingCoach!
It's an easy and complete app that helped me to optimize my company's website and social media.
The reports are easy to understand and to put into practice, even if you're not an expert.
Review by Latorsha2 months ago
Very danger compnay please away away i been them 8 month i have one domain and the price was 49$ per month one day to try i add 2.domain in the system say you will be billed 24$ extra one for 2 48$ but also it.does not say contract term year or 6 month after next billing i charged 150$ means.each domain 50$ even i already deleted the 2 domain i ask for help after one week they said you have to stay with contract with amount did not agree. I called germany day and night no answer .i am billing only for one.domain and 2.deleted.domain 150$ .another issue i send email
To stop the subscription up on termination day one.of the team.extend one.year with out my consent i saw in the system extended another one year .very unprofessional company no support.center they want only to lock you to eat your credit card please away .you can not cancel your subscription very danger company .i am now dispute all the transactions
Review by Crace Khuan3 months ago
Such a shame, this service has some great potential and I auditioned it with a view to setting up a reseller relationship.
I emailed in to cancel before the end of the trial but then started receiving reminders for payment. After a threatening “pay now or we’ll charge you even more” email I got in touch to explain the situation.
Two weeks on and I’m still receiving e-malls basically telling me that I didn’t cancel and so I owe them $30 - like....whatever happened to customer service? What school of thought goes that “if you tell a customer they’re a liar, they’ll recommend you to others!”
Well no, sorry, you’re not getting my $30, nor shall I be enquiring about your reseller programme.
Tip of the day? Listen to your clients, unhappy people will spread the word about your company a LOT faster - and people don’t like being called liars.
Review by Gduty3 months ago
I'm really enjoying Ranking Coach. I already see improvements in our SEO. And yesterday in an individual webinar Cristiana helped me by clarifying all my doubts and also giving tips on how to improve. Ranking coach is a tool that helps you a lot to understand digital marketing. I highly recommend it.
Review by Snobar3 months ago
I am so sad I have had to place a review to try and get the attention of this company. I have emailed consistantly after accidentally pressing the wrong Button to subscribe (I emailed them within 2 minutes to inform them of my error} which I asked to be cancelled) well within my consumer rights. So 4 weeks later many emails sent with formulated replies sharing someone will get back to me, I find myself sadly looking for ways to recover my payment.
As previously shared on the reviews below ( the good ones must be fake) this company is shocking, I can't recall ever being scammed to this level.
Tip of the day? Listen to the reviews, many unhappy people who have been scammed and sadly I one of the unlucky ones. I look forward to my reply which will in no doubt be like the others... send us a letter in writing by with no address forwarded to send the letter to.
Review by DSinBG3 months ago
their company is money hungry all the problems you will encounter have something to do wiht money, EXPECT SURPRISE CHARGES ON A DAILY BASIS. it was shocking no changes service to my bussiness but getting charged for it .BOTTOM LINE IS AVOID THEM .
Review by Gawler3 months ago
It's really an informational website, full of resources: news, tools, beginner's guide, video tutorials, etc.
Review by ChristopherAldous3 months ago
Website does not allow you to manage your subscription. "Manage Contract" link does not allow you to manage your contract, it only opens a support article link. This is a deceitful business practice
Review by Cassago Kettling3 months ago
It took me a while to come around to the idea but we have seen great success after implementing the software.
Our clients have reassured us they found our website with ease and with the help of rankingCoach the information on our site is concise and guides clients/potential clients.
The costs associated are minimal compared to the gains we have seen.
I highly recommend rankingCoach and encourage new users to work with the consultants, they have helped us a great deal.
Review by RonCustomer3 months ago
I signed up for the trial period, and 3 days later I found out that I had to pay the 12 months subscription because I clicked OK on the pop up message asking me if I wanted to see the upgrade options. Instruction on the website is not helpful unless you have a significant computer knowledge. Now I just had to pay my monthly charge until the end of the contract and got nothing done !!!
Review by Ceciia3 months ago
What a pip off, these people are stealing money from my account, yes stealing. I closed my account in May, I have email confirmation from John at rankingcoach from May confirming my account had been closed. The VISA card I used to set up the account had also expired so I thought that was the end of it. Just got my visa bill today on my new card (details of which I did not give them) and they are still taking money from this account. I believe this qualifies as theft. Following up with my bank today.
Do not sign up.
Review by Toshina Zamagni3 months ago
A great little tool for those just starting off, everything is well explained and very straightforward. I'm pretty happy with my results so far, good stuff.
Review by Borgwald3 months ago
rankingCoach is great for a person who has no idea what SEO is!!! It guides you what you should do and when you don't understand something, the support is always so helpful. It really helped me to understand how SEO works, they'll explain you till you feel comfortable:)
Review by Samimal4 months ago
Service didn't work well when trying to upload docs. I put it on my calendar to be sure to cancel before I was charged. I did - but they had already billed me that same day. I wrote in and explained and was told I couldn't get a refund because I "didn't cancel in time". How about PROVIDING GOOD, WORKING TOOLS to keep your customers, instead of stealing money from people who don't want your service. They must be desperate because people are canceling.
Review by Dutypoint4 months ago
Absolutely awful customer support. I have requested my account be cancelled because I have had 4 months worth of technical issues that have prevented me from fully using the service they advertised and they tell me they will get back to me in 2 days... I’ve been waiting over a month and they won’t respond to my follow ups.
Every time I’m given an ETA on an issue I have to then chase it up multiple times and wait multiple weeks for a response, update or fix.
It has got to the point where I don’t trust their service and they are not providing what they advertise and have just kept me waiting so they can continue billing me for a service that has not been working properly.
Absolute worst company to deal with. Do not use!
Review by JeniK Canaani4 months ago
My only hesitation in endorsing Ranking Coach is that I don't want anyone else to know about this amazing tool! The instructions have been easy to follow, and I like that the site often verifies that I have done everything correctly before I move on.
This has really helped to unravel some of the mysteries around SEO for me. Much better than any conference I have attended because I can learn and put the plan into action at the same time.
Review by Cyclohexane4 months ago
I think ranking coach genuinely wants to help but they have not the time to do so because they are too busy doing something else.
I tried to ask for some helps about backlinks but they have never been able to explain to me how to manually do it. That is a shame.
Tetsi was very helpful though Thanks to her, I figured out what was a keyword and how to implement each of them on my website. thank you guys. Good tool to start understanding about SEO though, Best of luck
Review by Allyse4 months ago
These guys rectified my AdWords over charge immediately with a full refund.
Review by Shahada4 months ago
Great tool, really helped me get a solid understanding of SEO and allowed me to progress at my own pace. Really happy with my results so far!
Review by KlemenJ Yohei4 months ago
Terrible customer service, especially when there is an account issue
It seems the software has not been tested for results with actual SEO Ranking for local business
I was paying a monthly fee and had to update my credit card and I was charged in full for the year by ranking coach more than what I was paying per month & 4 weeks later ranking coach has still not resolved the issue.
Review by Ulc4 months ago
In overall, mostly, a useless pile of SEO rubbish. I have two main reasons to be so critical.
1. Although the user interface and functions appear to quite comprehensive, going through it you only realise that most of the tasks on their SEO checklist you may have already completed. They expect you to confirm whether you have done the each task or not, instead of verifying any changes on your website, so you are ending up with very boring and not engaging excessive exercise. There are lots of good things, but clouded by lots of clutter and their payment strategy, ignoring requests for trial cancelleation.
2. Despite cancelling the trial and contacting Customer Services on three occasions, month passed and they are still trying to charge my business card, while I had to block online transactions to prevent these fraudsters to charge my card for a service I never used.
Just to give you a summary of recent attempted translations so you see what I am talking about and avoid this service by a mile!
Last night at 22:00
Last night at 22:00
This morning at 2:04
This morning at 2:04
This morning at 2:17
This morning at 2:17
This morning at 2:30
Any many before almost on daily basis.
But to be fair, if you are a beginner and want to learn, and have the money they ask (assuming they would only charge you what you expect), their service and user interface can be great for you.
Review by Archna5 months ago
My account was on hold for three months, I made sure to cancel my membership before the end of "the hold" period. However, I was charged two days ago. So far, the customer service is refusing to refund me the £29.99 despite me contacting them within 48 hours of noticing that my card had been charged.
I will leave an updated review in a few days so future customers can make an informed choice about this company.
I am really hoping this is a genuine misunderstanding but I will keep everyone posted.
Update: A nice lady from the Ranking Coach support team was happy to organise a refund as I had spotted the error within 48 hours. I have increased my review from 1 to 3 stars. I would be happy to give this product 5 stars if the cancellation process was more straight forward. I pride myself for being fairly tech-savvy yet I have found the account management section less than user-friendly. The set-up as it currently stands will leave many customers feeling that they have opted-out when they actually haven't.
Review by Uiri5 months ago
These guys charged me $750 for AdWords and even though I cancelled the service refused to refund any money. They do not get back to you just take your money. Very poor guys. Would not recommend.