RankingCoach Reviews

Incredibly aggressive retention policy, with misleading UX that traps you into renewing your subscription, with a customer service that also reflects this. Proceed with caution.

It's a very useful tool for a small business. Very user-friendly interface with intuitive work areas and the price is more than fair.

I signed up for a 14 day free trial and then was going to pay $29.95 per month thereafter. On the second day 12 days before the free trial ended they charge my account for $395. I tried to find a number to call them and they did not answer as it was a fraudulent number and I emailed them and they said they cannot refund the money because they had people that needed to be paid. They said it would be a few days as they needed to forward my account to the accounting department to get approval to refund my money. I tried to cancel the service but they still have not refunded my money and they were avoiding all my emails and it refused to return my money.

It is clear they are a complete fraud!!!! Do not and I repeat do not enter business with this company as it is a complete rip off and a total scam.

Seems I've been scammed like a lot of people.

I was in the process of setting up a free trial and suddenly £359.94 was taken from my account. It wasn't made clear that this was going to happen or was there any asking that I wanted to proceed.
I contacted support immediately and was then informed a refund was not possible due to 'partners' already being paid.

I've tried speaking to a person but the phone number is never answered. Response from the company is slow. Social media platforms provide no way of talking to them. I wouldn't even give them 1 star but I can't put it any lower.

Don't go anywhere near rankingcoach, they are thieves.

IT IS A SCAM
Im positive to believe the high ranking in this site is fake. My experience with their page and customer service was really horrible. The first tasks are easy but they start getting difficult if you don´t have a webmaster background. I asked for help and scheduled a videocall with their support staff and got stood up by the customer service agent assigned and she never followed up on the phone call. She kept denying the fact that she didn´t show up and even tried to blame on me that I didn´t keep calling and sending emails requesting for help!!! Then when I tried to cancel within the first month, they said it was too late since you had to cancel way in advance for the cancellation to be processed and here goes another month fee against my will. DO NOT PROVIDE YOUR CREDIT CARD INFORMATION TO THIS COMPANY!

I was a paid member with Rankin Coach for almost 6 months.
1. The service is geared towards people who are able to do all the work themselves. (Their guidelines are well written, but I subscribed to the service hoping the company to take care of my SEO needs)

2. After cancelling the services, I requested the customer support that if they could issue me refund for the month I cancelled the service for. Well, they said a very big "NO" and gave me a lecture about their policy.

I cannot say anything positive about a company who does not care whether its clients are getting results or not, and above all 0 customer care.

Convuluted cancellations process and poor customer service. Avoid at all costs. Refused to refund me despite not using the service after the trial period.

Perfecta para principiantes como yo. Lo que no comprendo es la cantidad de comentarios negativos con respecto a la inscripción gratuita, ninguna prueba gratuita de nada te avisa con antelación que se te van a acabar los días de prueba!

I know NOTHING about SEO and the rankingCoach tool helped me to understand way more also could learn more about my own cms because I really didnt know much where to find stuff.

I use this tool to manage my own website and in my seo services to my clients. A very affordable and useful tool for controlling your SEO activities.

Gracias por hacer del marketing digital algo más sencillo, y permitirme no solo optimizar mi web, sino aprender al mismo tiempo.

Nunca antes había sido tan sencillo y práctico hacer SEO. Es como una plataforma de aprendizaje virtual. Gracias rankingcoach

Me ha parecido bien interesante la herramienta, pero sobre todo la calidez del personal. Me han atendido con tanta paciencia que estoy sorprendido.

Gracias por entender que no todos somos expertos o conocemos todo lo técnico del marketing digital.

This is a great site they actually give you great exposure I wouldn't go anywhere else

Os la recomiendo porque no me ha dejado de asombrar que no necesite ser experto de marketing online para empezar con ello por medio del coaching que hace la herramienta. Enhorabuena.

After a number of messages asking for a refund to an account I didn't want to go further with the company took full payment, they said they would refund but still haven't done so. Going forward they canceled the account but still took more money from my account again. Each time I reach out they dismiss me, it seems that there is no fluent commutations within the team. It's causing me a lot of inconvenience. Very unprofessional and not officiant.

hola chicos, agradecerles por tan buen soporte: Alex y Rocio son muy amables y pacientes. La herramienta va bien.

T IS A SCAM
Im positive to believe the high ranking in this site is fake. My experience with their page and customer service was really horrible. The first tasks are easy but they start getting difficult if you don´t have a webmaster background. I asked for help and scheduled a videocall with their support staff and got stood up by Rocio from customer service and she never followed up on the phone call. She kept denying the fact that she didn´t show up and even tried to blame on me that I didn´t keep calling and sending emails requesting for help!!! Then when I tried to cancel within the first month, they said it was too late since you had to cancel way in advance for the cancellation to be processed and here goes another month fee against my will. DO NOT PROVIDE YOUR CREDIT CARD INFORMATION TO THIS COMPANY!

I started my business a couple of years ago and I see the necessity of having a good SEO strategy. I understand nothing about programing but I do know how to use my website. With my low knowledge and the tool... I was able to do a lot.

I am using rankingCoach for few months now and recently I tried their "ads" option. It's much easier than with Google Ads !

After 5 month working on it as an agency no results.
Lots of bugs. Backlinks not working, pages and pages requesting creation of subpages...

Absolutely awful customer support. I have requested my account be cancelled because I have had 4 months worth of technical issues that have prevented me from fully using the service they advertised and they tell me they will get back to me in 2 days... I’ve been waiting over a month and they won’t respond to my follow ups.

Every time I’m given an ETA on an issue I have to then chase it up multiple times and wait multiple weeks for a response, update or fix.

It has got to the point where I don’t trust their service and they are not providing what they advertise and have just kept me waiting so they can continue billing me for a service that has not been working properly.

Absolute worst company to deal with. Do not use!


UPDATE: Rankingcoach finally cancelled my service after writing my review on trustpilot however they have now reported my review as being false and claiming that I was not a customer. It seems they have a team of people that are purely for damage control to stop their awful service habits being leaked. Beware.

I am using rankingCoach to improve my rankings and it works ! It's super easy to use and you really see your progress.

rankingCoach has worked for me since quite good! I can't complain. It's easy, friendly user, intuitive and not pricey at all.

J'ai gagné plusieurs places dans Google avec Ranking Coach. Les tâches sont très pratiques pour aider à faire les changements ! Merci !