I have tried to get in touch with these people by phone and email no joy
money taken from my credit card then they cancelled my order
Review by Makaely2 years ago
After discovering my initial choice was not available, a good (and cheaper) alternative was offered and delivered quickly, as was the part refund of our money. Would use again
Review by Quoya2 years ago
Not used this company before...delivery was arranged at a day that suited me..... product was well packaged, and am very pleased with the with it, service was prompt and great....would recommend and will use again... a very satisfied customer
Review by Klanmic Fiallos3 years ago
Good delivery service
Review by Britz3 years ago
Sent an email requiring about delivery timescales, no response. Had to call them to get an answer to my query. Ordered via website as they were lowest price anywhere. Enquired via email about delivery tracking details, once again no response. Product arrived within 48 hrs of ordering so overall happy, would use them again.
Review by Cheleen Boerema3 years ago
Despite there being no damage to the external packaging, my oven arrived with a dint in the metal, suggesting a forcible impact before it was packaged for shipping. I made two attempts to contact Range Cooker King with no response. In the end I had the oven fitted and thankfully it still works but I'm far from impressed.
Review by Caitt3 years ago
I need not have worried that my 'bargain' sink would not work out: everything was absolutely fine. It arrived on the expected day, in perfect condition, exactly as ordered. The only thing missing was an email letting me know that it had been dispatched, but when I rang to check, the person I spoke to was very reassuring and all was indeed well. I would certainly use this company again.
Review by Texmma3 years ago
They keep sending me emails asking me to rate their company/services, but I have never purchased anything from them and I have never heard of them before. I wish they stopped writing to me in order to be rated.
Review by JackandBells Kulstrunk4 years ago
The cooker was not in stock and we waited 4 weeks, payment having been taken. Delivery was made by a third party firm with no hours notice as promised. Fortunately the driver redeemed the situation by assisting delivery to indoors. The cooker is great, with no damage. Service was average but price was the cheapest we found.
Review by Prélat Derrow4 years ago
Great price, fast delivery and excellent customer services. Would use again.
Review by Vahe4 years ago
Great price and good communication from order to the arrangement of the delivery date but totally let down by the choice of DX freight as delivery agent.
As a customer I don't get to choose who Range Cooker King choose to do their deliveries so unfortunately their choice of supplier impacts my overall experience.
DX Freight were totally incompetent, inflexible and rude. If I actually ever get my range cooker it will be at least a week late and will have cost be a day's work and an additional charge from my Corgi plumber to put my old cooker back in for a week. This will more than offset any saving I made on the price of the cooker in the first place!
Review by Shariar4 years ago
I order a Rangemaster Elite SE cooker from the company because it indicated that it will be delivered within a week of ordering. This did not turn out to be the case and unfortunately I had to wait for almost over 2 weeks. I was, however, kept informed at all times and overall customer service was good. In addition, the cooker was delivered by a local company and was so heavy that the two men (white glove delivery option) were not able to lift the cooker and take it from their truck to my kitchen which is is roughly 50 feet away. Luckily the delivery company managed to get two additional guys to help them so all ended up well.
Review by EdMac Derrow4 years ago
Fast and friendly sevice .....would use again ...delivered on time ..can't find fault with this company 10/10
Review by Chillisteak Derrow4 years ago
fantastic price ,goods delivered as promised, no damage will do more on line with range cooker king.
Review by Idamer4 years ago
Parcel arrived on time as promised, and kept informed throughout with update emails. Price was best I could find.
Review by DamonOnYT4 years ago
Great comms. Delivery on time. Good price. Will buy again !!
Review by Fanyo Andrla4 years ago
Courteous, prompt delivery, good price
Very nice sink
Review by Fumimax4 years ago
We bought a Rangemaster cooker from Range Cooker King in September and the price included an extra payment for a 5 year "Mega Warranty".
In spite of contacting them since, we have not received any documentation or correspondence about the warranty we bought.
Review by Coudisha Ravenweb4 years ago
Fantastic item and price, and quick delivery. Would have been five stars,
but I paid for 2 man delivery, and only one arrived, Got a sore shoulder today, from having to help in and out with the fridges!
Review by Liandri Valukas4 years ago
Twice i took a day off work for delivery and twice they never delivered, this company was no help whatsoever
Review by Numberrunmom4 years ago
I bought a £1000. Fridge freezer in June 2014. It arrived with the doors out of alignment, the digital display was protruding, the bottom panel stuck out and the water pressure was low. They eventually sent an engineer who hacked away at the panel and couldn't fix anything else. I decided to keep it-more fool me- and in October the damm fridge stopped working all together! ! Range cookerking have since been passing the buck and won't collect the broken appliance and are holding on to my money. I have no fridge no money and am disabled with two young children and now have to go through TRADING STANDARDS to try and get this sorted before Christmas. Don't use this company as their customer service representative dont have any care skills and are VERY RUDE . They have even ignored the letter sent by TRADING STANDARDS and worse still they are ignoring the LAW!!!!
Review by Miledys4 years ago
I came across this company when trying to order a Franke kitchen sink that was out of stock with my usual supplier. Not only was it considerably cheaper but service was excellent, they called when they said they would and it arrived as promised. Would definitely use them again.
Review by TPed4 years ago
The first sink I ordered couldn't be supplied as it was discontinued, (although the website still accepted the order). The replacement was delivered damaged, the next being satisfactory. My queries were dealt with in a friendly and efficient manner with the exception of one member of staff.
Review by Macbeth4 years ago
From the moment I made contact with this company I felt uplifted by their response. They cared about ensuring that my order was fulfilled and communications were helpful, prompt and clear. The whole process was seamless and faultless. My sink arrived promptly and within the promised timeframe. Will definitely be coming back and would highly recommend them. Wish all my shopping experiences were like this!
Review by Guangbin4 years ago
Would recommend this company and would use again very fast delivery and good communication throughout order process