answered all my questions and provided additional application instructions promptly
Review by Raewynv Vanderee2 months ago
Best and only treatment that works for hyperhydrosis from my experience. Very thoughtful and caring company representative.
Review by Knejt3 months ago
I have been using this device thrice a week since 08/19/2019 so its been 36 days already and I didn't see any improvement. I started with 5mA sessions for 20 min. I did this 4 times. Then 3 times I did 5mA for 10 min and 10mA for 10 min. Then 2 times 5mA for 5 min and 10mA for 15 min. Then 4 times 5mA for 3 min and 10mA 17 min and last two treatments have been 5mA for 3 min and 11mA for 17 min. I may be able to increase the current 1 or 2 mA more but at 11mA it does get somewhat uncomfortable but i think i may be able to do till 13 or 14 mA max. Could you suggest any changes that I might do to improve results? Should I increase frequency from thrice a week to more? Should I increase current? Should I increase total time from 20 min to more? What difference does higher current make?
Review by Meali3 months ago
RA Fisher is not only a company can solving people's problems but also have professional and patient employees like Jason Miyagishima. I'm really thankful for his help.
Review by Pradhyumn3 months ago
Hi, the machine is nearly my life saver. But I brought it to France, and maybe because of the volts difference, it lost power when I plug into the socket. Is it broken? Can someone repair that?
Review by Byomakesh3 months ago
Wonderful customer service! So far I've seen great results from the Iontophoresis machine I bought. I've been using it on my feet and armpits. My hands no longer sweat because I had ETS surgery but I wish someone had suggested RA Fischer to me so I could have tried this treatment out before having surgery.
I've been able to do yoga without using a towel under my feet for the first time in my life! At first only the bottoms of my feet were getting dry, but Jessica explained to me that adding more water is okay to treat the top and sides of my feet. The sweating under my armpits has lessened--I'm still hoping it'll stop more by using the machine more. It takes time but if you stick with it, progress should happen!
Review by Joshim3 months ago
I had really bad sweating in my hands and feet all my life. I tried everything from lotions, to medications, acupuncture, and even my own homemade iontophoresis machine, and nothing seemed to be working. I had just accepted the fact that excessive sweating was going to be a part of my life. Years later, I decided to start looking for answers again. I found that the Fischer iontophoresis machine was highly recommended and effective in treating hyperhidrosis in the hands and feet. I was a little skeptical at first, but was willing to give it a try, since i could return it for my money back if it didn’t work. After about 2 weeks, I noticed a significant difference in my hand sweating. They used to sweat all over and it was difficult to stop the sweat if it started. Now, they only sweat a little bit on the tips of the fingers, but it goes away within minutes. There has definitely been a reduction in my feet sweat, but I believe that if I continue to treat my feet daily, that they will become as dry as my hands eventually.
Review by Cagi Cadot3 months ago
I’ve had the MD-2 device for only about 2 weeks and already seeing results! Jason was super helpful in answering all my questions and helping throughout the whole process, thanks Jason!
Review by Christine Jones Derrow4 months ago
Erica was simply outstanding. She receives the highest endorsement possible for her great service and professionalism.
Review by FunkySkill4 months ago
I used the iontophoresis machine many years ago, but I had to stop it because of my pregnancies. I would like to use it again and chose Ra Fischer according to their customer reviews. I can definitely say that they deserve more than 5 stars! I just sent an initial email to the customer center to mention my interest in buying the product and then, they handle every step without any worries. I did not have a doctor report, so they helped me to get a report from my doctor, they contacted my insurance company and prepared claim, end finally sent the machine to my address. I worked with Sarah during this process. She was very nice and professional. She informed me every step of the process, answered all my questions professionally and she continues to communicate with me to be sure if everything works better even after I received my machine. From beginning to end, a hassle-free experience. Thank you Ra Fischer and Sarah!
Review by Paloumpas4 months ago
Sarah was extremely knowledgeable and helpful in assisting me in obtaining my device. She took the time to explain the process. There were some insurance hiccups and she took steps to work through those with my doctors office and provider. There was never any pressure to purchase a device. After finalizing everything, I received the device within a few days. The set up was easy. I’ve finished 4 sessions, so it’s too soon to say it works but I will post again when I see an improvement.
Review by Sakar Pallino4 months ago
The iontophoresis machine has been a great solution to my daughter's hyperhydrosis on her hands. It is quite effective. It isn't always the most fun activity (it is uncomfortable), but the results last pretty long, so she only has to use it about every other week, which isn't bad. We are grateful we found a non-medication solution.
Review by Neyya4 months ago
Omg I cant thank them enough. Erica and Sarah were there for me answered all my questions and supported me. Even during my first treatment I was kind of scared to do Sarah stayed with me on the phone and walked me through it. The customer support is way beyond nice. Thank you soo much. Now as for the device if u suffer from hyperhidrosis of the hands and feet it is worth every penny, regardless ur insurance pays for it or not. I have been using it less than two weeks now and I already see results. You wont regret it trust me. The only thing I regret is I didn't buy this sooner. Thanks so much RA Fischer. God bless you all.
Review by Chyanne4 months ago
Honestly it does sting and you do have to use it often initially but after about 2 weeks your hands should be dry. I did break out with a rash on the bottom of the hands but I'll gladly take that over sweaty hands.
Review by Monaenkov4 months ago
Erika was very friendly and helpful and answered all my questions.
Review by RMartin4 months ago
Jessica was amazing and so is the product. It truly does work wonders. So very grateful!!
Review by Tjipto4 months ago
I have been using this machine since April of this year. i use it every 2 or 3 days. Although I have seen a slight improvement, my hands and feet are sweating almost the same as when I first began using it.I watched the you tube videos and I am doing everything correctly as far as set up and use. I have also added baking soda to the water. I want this machine to work so badly. I set it on 13.5 for 20 minutes at MD2. Anything above 13.5 and I experience itching at the waterline. So many people have experienced success with it and I want to also. Please tell my what I am doing wrong. Thank you.
Review by Slanger Derrow4 months ago
I've had this condition all of my life and nobody seemed willing to help until my dermatologist recommended RA Fischer to me. After the first week of treatment, I noticed a vast improvement of my condition and I can now go 5 - 6 weeks sweat free!! What a difference this product has made in my life. I would highly recommend this treatment to anyone suffering from hyperhidrosis.
Review by JohnLing4 months ago
I've been satisfied with my RA Fischer Iontophoresis machine. It has helped my palmar and plantar HH significantly. Not completely, but significantly. I do add glycopyrrolate to the water for my treatments and sometimes I find it's not working as well as it used to and I just up the frequency of my treatments. My experience with the RA Fischer company was not as positive, hence my 3 stars. I was trying to get insurance reimbursement for the machine I purchased and they were supposed to submit some forms and I stopped hearing back totally from the person I had been dealing it. Poor customer service.
Review by Sakif4 months ago
Tried everything for years and nothing worked. A new dermatologist reffered me to RA Fischer and I can't thank them enough. I've been using my machine for about a week now and I'm already seeing a HUGE difference. Jason is my treatment specialist and he answered all of my questions and gave me the info I need to get reimbursed from my insurance company. He offered to work with my insurance but because I wanted it right away I ended up paying out of pocket and now I'm trying to get it covered by insurance but the packet he gave me is great and lists all the steps. So happy thanks RA!!
Review by ChristineJanz5 months ago
RA Fischer has everything available to make the purchase easy. The unit and accessories are of good quality and well made. I have used a homemade device for a couple of years and wanted the options of the MD-2 for ease of use and have been pleased with the results. For anyone suffering with this condition and have exhausted the alternatives this definitely works. In every sense of the phrase it is life changing to be able to confidently shake with dry hands, work with electronics with less concern of shock, and in general feel more confident in all situations.
The only reason for 4 stars is the price, but it's still worth it.
Review by Bridesmaids Katsakos5 months ago
Our dermatologist recommended we contact RA Fischer to inquire about an Iontophoresis machine. Everyone we spoke with from RA Fischer was delightful. Jessica was extremely helpful with the insurance, delivery and setup of the machine. I would absolutely recommend this company. Excellent customer service!!
Review by Hannibal5 months ago
I had to wait to use this machine because I was pregnant... however, after 4 treatments.. first one was at 5 for 30 min.. because it hurt.. and then the second time I slowly bumped it up from 5.5-11.. for 30 min .. and the 3rd and 4th times, I used it on 12.5 for 20 min... my hands have felt so much drier and my husband even commented on how they feel different. I have been doing every other day... Also note that this has not affected my milk supply for breastfeeding purposes. I look forward to continuing with this machine and even using it on my feet.
Review by Laurabee5 months ago
Very very nice people!! They helped me with the whole process of getting me insurance information, paperwork, and ordering.
Review by Opalyn5 months ago
Erica provided good responses in a timely manner and regularly checked in to provide incentives for me to order a product I was interested in.